An exciting career development opportunity has arisen to join a fast-growing multi-award winning neutral vendor The role provides an excellent learning platform for all areas of the business to support future career aspirations. As front line client call handling you will provide outstanding customer service via telephone and email enquiries from clients. Responsibilities include: Dealing with queries and logging calls on an internal system Liaising with the other teams regarding any queries or problems Escalating any queries to the 2nd line support as and when needed General Administration - filing, faxing Compiling of reports General housekeeping within the office Database maintenance About You Will be solutions focused with a talent for solving client's queries by taking end-to-end ownership of issues to resolve them quickly and effectively Be hungry to learn, develop and progress - bring plenty of initiative; we want to hear your ideas about how we can do things even better Demonstrate excellent communication skills with the ability to build rapport with clients, responding in a timely manor and keeping them informed of progress Demonstrate a high level of attention to detail and organisation, being proactive and able to multitask within a busy environment Will be IT proficient, with a good working knowledge of MS Office Thrive in a dynamic values driven culture They offer a competitive package which includes career development pathways, excellent employee benefits including a health cash plan, health screening, a portal which gives access to many discounts, training courses and a well-being centre. All of this and more within an inspiring, professional and fun environment. Apply today or send your CV directly Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.