helpdesk co-ordinator in edinburgh

posted
05 February 2019
contact
rebecca gibney, randstad cpe
job type
permanent
salary
£ 17,000 - £ 19,000 per year
apply now

posted
location
edinburgh, scotland
specialism
construction & property
sub specialism
fm & maintenance
job type
permanent
working hours
Full-Time
salary
£ 17,000 - £ 19,000 per year
reference number
HDC050219
contact
rebecca gibney, randstad cpe
phone
07810 656770
apply now

job description

Randstad CPE are working with a valued client who are looking for a Helpdesk Administrator to join their growing team on a permanent basis in Edinburgh.

For this role you must have 2 years minimum experience within a busy/ high volume helpdesk role.

You will be required to carry out the following duties;



* Assist in the management of daily requests via the Help desk
* Liaise with Maintenance manager for allocation of works to contractors
* Liaise with allocated client from beginning to end, updating works on client specific web portals
* Ordering parts/materials from suppliers where necessary
* Raise Purchase orders for Contractors/Suppliers
* Monitor contractor performance against SLA's
* Assisting with answering phones, screening sales calls, filing, copying, printing, scanning, collating and laminating of documents, post and general office administration duties

If you are keen to discuss this role please give me a call on 0141 248 7212/ 07810 656770 or send an updated CV

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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