HELPDESK SWITCHBOARD REQUIRED IN COSHAMOur multinational commercial Facilities Management client is seeking a Helpdesk one of their reputable sites. Do you enjoy working in a busy environment where no day is the same? If so, this is the perfect role for you!!Benefits & Details Shift pattern 6-2pm, 7am - 3pm, 8-4pm, 10am - 6pm, 12pm - 8pm, 2pm - 10pm, 10pm - 6am ( these shift patterns will be split over 15 weeks rota )5 out 7 days £9.20 per hour + holiday payLocal to public transportSkills RequiredExcellent verbal and written communication skills.Attention to detail.Excellent time-keeping.Working accurately, under pressure and adhering to tight deadlines.Working as an excellent team member but also being able to work on own initiativeGood IT skills (Word, Excel, MS Outlook). Customer Service - owns the customer's journey; professional at all times; meets commitments.Interpersonal - keeps emotions under control; demonstrates active listening skills, shows empathy and makes appropriate response.Problem resolution skills.Ability to remain calm under pressure, use initiative and manage changing priorities as they arise.Ability to communicate clearly and effectively, using tact and diplomacy when dealing with diverse groups of people.Ability to work as a reliable, efficient and flexible member of the team thereby contributing to team success. If you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 01489 560 180 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.