hr analyst in wokingham

25 September 2017
ruby willard, randstad cpe
job type
apply now

wokingham, south east
sub specialism
Environmental & Geotechnical
job type
reference number
ruby willard, randstad cpe
apply now

job description

Are you looking for a new role as a HR Analyst? Interested in being responsible for the execution of assigned tasks to support employees, managers and the Human Resource teams? If the answer is yes, this role is for you!

The HR Analyst will performing applicable administration activities for the region and countries which will includes, year-end and year round compensation processing and communications, coordination of final pay requests and other off-boarding activities, leave of absence request processing, monitoring time off, return to work processing, benefits enrolment support, invoice processing, and researching policy inquiries as required!

This is an exciting 12 month fixed term contract position with a global medical client. You will be paid weekly, one week in arrears. The role is full time, 37 hours a week are to be worked and you will also be entitled to a pension plan, holiday pay, free parking and access to a free on site gym.


* Work to meet expected service levels and business performance goals by performing day-to-day delivery of administration services in scope
* Access enabling technology to complete client inquiries and transactions
* Fully document all cases in case management application as required
* Take ownership of all administration assigned tasks, initiatives, and inquiries and make sure that they are resolved / completed efficiently and with a superior level of quality
* Respond to documentation of requests/inquiries and inquiries from customers and execute on the key tasks and activities within administration in accordance with defined procedures and guidelines
* Investigate issue areas and determine methods of mitigation in order to resolve problems within acceptable timeframes, routing or escalating inquiries as appropriate in order to uphold effective and timely resolution while maintaining confidentiality with sensitive employee data
* Identify administration areas for improvement on daily operational processes and provide support to implement these initiatives by highlighting and discussing key changes/improvement programs with the Regional Administration Team Lead
* Interact and interface with customers, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies of the role
* Perform special projects and related duties as assigned
* Work in collaboration with other Administration team members to execute tasks and fulfil key deliverables, seeking input and assistance as needed
* Establish and maintain a confidential and sensitive work environment, focusing on customer service by handling all customer requests in a professional manner
* Participate in scheduled and ad hoc training in order to improve performance, process acumen and gain additional knowledge on administration processes

Qualifications and experience:

* HR generalist experience in a corporate environment (essential)
* Experience in a HR shared service environment (desirable)
* Previous experience with employee benefits, reduction in force activities (including severance packet creation), absence management, policy and process and generalist background essential.
* Workday and Salesforce systems experience (desirable)
* MS Office skills (advanced Excel advantageous)
* Working effectively with remote teams
* Demonstrates customer orientation and excellent customer service skills
* Strong organization skills, attention to detail and follow through to resolve any outstanding issues
* Strong written and verbal communication skills; manage internal communications and external/client communications with detailed support and assistance
* Demonstrated understanding how work and local activities integrate with other HR functional work and in alignment with HR standards.
* Discretion, professionalism, confidentiality and judgment
* Ability to work effectively in a fast-paced, self-directed team-based environment
* Experience partnering internally and externally to address people-related challenges
* Basic understanding of business, financial and organizational factors in relation to HR activities
* Experience with tools to report data, track and analyse trends

If this role is of interest to yourself, and matches your skills sets and experience then please click apply below to submit your CV. Please ensure your up to date contact details are on your CV before applying. If your application is shortlisted, we will call you and discuss the role in further detail to ensure this role is what you are looking for and meets our clients needs.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.