income officer - south east london

posted
29 September 2017
contact
abs valentino, randstad cpe
job type
temporary
salary
Competitive
apply now

posted
location
south east london, london
specialism
construction & property
sub specialism
Construction
job type
temporary
salary
Competitive
reference number
AVXIO101
contact
abs valentino, randstad cpe
phone
0203 680 0630
apply now

job description

Income Officer - South East London

Are you seeking for a new challenge? An exciting opportunity has arisen for a Income Officer based with a top tier Housing Association.

Post: Income Officer
Hours: 36 hours per week Monday - Friday

To provide a high quality and prompt housing management service to the Housing Association customers. To ensure that current tenants arrears are pursued in order to maximise unpaid rental income. Also, you should offer advice and support to customers, assisting them to access all of the available services and to ensure tenancy conditions are enforced.

The main duties of the Income Officer are, but not limited to, as follows:



* Maximise rental income for the Association but ensuring the key principles of customer care are adhered to and the needs of vulnerable tenants are met.


* Work with tenants from sign up to prevent debt from occurring.


* Negotiate realistic repayment agreements taking into account financial circumstance.


* Give advice on rent payment options.


* Understand and make referrals to the welfare benefits team.


* To provide practical assistance by helping residents where necessary to complete welfare benefit applications, deal with correspondence and apply for backdated welfare benefits.


* Arrange welfare benefit advice and debt counseling services for tenants who need it.

Required Experience



* Knowledge of relevant housing legislation


* Experience of reducing arrears through regular monitoring and negotiation.

Clients are looking to interview and shortlist in the beginning of October, so please submit your CV promptly for consideration.

Please apply with submission of your CV and Abs Valentino from our London CPE office will be in Touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.