income officer in north west london

posted
07 August 2018
contact
abs valentino, randstad cpe
job type
permanent
salary
£ 30,000 - £ 30,500 per year
apply now

posted
location
north west london, london
specialism
construction & property
sub specialism
planning
job type
permanent
working hours
Full-Time
salary
£ 30,000 - £ 30,500 per year
reference number
IO1
contact
abs valentino, randstad cpe
phone
0203 680 0630
apply now

job description

Income Officer

Are you looking for a career change? An exciting opportunity has arisen for an Income Officer based with a Housing Association in North West London.

Post: Income Officer

Rate: Circa £30,000 - £30,500 per annum

We are looking for an experienced Income Officer to provide effective income collection services for all tenanted properties across a defined geographical patch; ensuring income is collected and recorded in an appropriate way.

The main duties of the role are as followings;



* Provide advice, support and information to customers ensuring that income collection is maximised, applying a customer first approach when dealing with colleagues and customers.
* Provide an effective income collection service across a patch of properties. In collecting income, ensure that arrangements are made with customer's which will provide the best opportunity for them to maintain their tenancy while paying their rent in accordance with their tenancy agreement. Visiting customers in their own homes when required.
* Maximise income by using appropriate internal systems to manage arrears, including making agreements and serving legal notices
* Ensure compliance with the Safeguarding policy and procedures.

Requirements



* Excellent interpersonal skills to support work with customers across a range of circumstances.
* Experience of delivering effective income collection services.
* Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.
* Social Housing experience.
* A flexible approach is needed to meet business needs with occasional weekend or evening working, when this is required.
* An enhanced DBS check is required for this role
* This role requires a full driving licence and unrestricted access to a vehicle which is insured for business use

Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.

Please apply with submission of your CV and Abs Valentino from our London CPE office will be in Touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630

Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

housing