income recovery officer in newcastle upon tyne

posted
11 January 2019
contact
jessica ranson, randstad cpe
job type
temporary
salary
Competitive
apply now

posted
location
newcastle upon tyne, north east
specialism
customer services
sub specialism
Customer Service
job type
temporary
working hours
Full-Time
salary
Competitive
reference number
120112019
contact
jessica ranson, randstad cpe
phone
01912211567
apply now

job description

A successful Public Sector Organisation is looking for an enthusiastic Income Recovery Officer. This is a temporary position which is ongoing until at least April.

Your Package



* Full time Hours
* Monday - Friday
* £12.37 per hour

Your Responsibilities



* Support tenants, residents and other YHN staff to provide advice and guidance in the recovery process, including the receipt of payments using appropriate technology, identifying priority debts and arranging repayment plans.
* Arrange and attend evictions where required and liaise with YHN's Court team to ensure appropriate cases are referred for recovery action.
* Have excellent communication skills and a helpful phone manner
* Personally credible with effective verbal and written communication skills, including the use of Microsoft Office applications to produce reports and communicate with a wide range of audiences
* Effective organisational skills, and able to plan, prioritise and think clearly and decisively within a pressurised environment of competing priorities and problem-solving

Your Skills and Experienced



* Had previous experience within the housing sector
* Want to help others and contribute to the success of the business
* Helpful and understanding phon4e manner

If interested, please contact Jess at Randstad CPE on 0191 2211 567

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

friendliness