it support (vip and deskside) in london

posted
24 April 2019
contact
ben west, randstad technologies
job type
permanent
salary
£ 30,000 - £ 38,000 per year, 10% bonus & Pension
apply now

posted
location
london
specialism
IT
sub specialism
Support
job type
permanent
working hours
Full-Time
salary
£ 30,000 - £ 38,000 per year, 10% bonus & Pension
reference number
BW123
contact
ben west, randstad technologies
apply now

job description

IT Support - London - £30,000 to £38,000 plus 10% bonus

A successful professional services organisation is urgently seeking a new Senior IT Support Analyst to join their team in London. This is a great time to be joining the business as they continue to expand their global operations. You will be the face of IT to senior stakeholders with a great opportunity to progress your career.

You will be responsible for both 1st/2nd line and Deskside IT support to their London HQ with an additional focus on VIP support - working with CXO and Director level users on a regular basis. They need someone with a credible background in IT support, a great customer focus, and the confidence / maturity to deal with senior VIPs in the business.

As the successful candidate you must have:

- Extensive experience of 1st/2nd line IT Support, working with the Microsoft technology stack

- Demonstrable experience of Deskside IT support

- Prior experience of supporting senior VIP users (CXO and Director level)

- An excellent customer focus and good communication skills

- A technical background in supporting Office 365, Windows 10, Active Directory, Exchange etc

- Any experience of Azure environments would be an advantage, but not essential

You will be rewarded with an excellent package that includes:

- Basic salary of circa £30,000 to £38,000 depending on skills and experience

- Pension

- 10% bonus

- 25 days holiday

- The chance to work for a global market leader in it's field

This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to me ASAP to be considered.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.