key account manager in leeds

06 September 2018
randstad uk
job type
apply now

leeds, yorkshire and the humber
sub specialism
Business Support
job type
reference number
randstad uk
apply now

job description

Job Title: Account Manager – Graduate Programme

Location: This role can be based in Leeds (LS1 2HL) or Manchester (M1 6FQ)

Desired start date: September 2018

Are you thinking about a change?

Are you driven by strong relationships and service delivery?

We have a rare opportunity within Business Solutions to work solely with one of our largest clients, delivering their national graduate programme. This exclusive position will require a dedicated account manager who will implement an end to end graduate recruitment plan for this prestigious client.

Key Duties:

  • Involvement in the implementation of an end to end recruitment plan, including the design of the application form, video interview and assessment centre.
  • Involvement in the advert writing and marketing of the Graduate Programme
  • Promotion of the programme at University Careers fairs.
  • Key contact (via dedicated phone line and inbox) for 1000’s of applicants and to the successful graduates; responding in a timely manner to any queries relating to the application process and the programme itself.
  • Liaising with stakeholders to ensure the process is running as smoothly as possible and to resolve any technical issues.
  • Producing management information reports on a weekly basis and reporting this data back to the client.
  • Weekly conference calls to update the client on applications and discuss any challenges and successes.
  • Watching and scoring the video interviews.
  • Ensuring all applicants are communicated with effectively throughout the application process – sending emails including regrets and invitations to interview and assessment centre.
  • Prep calls with all candidates attending assessment centre.
  • Facilitation of assessment centres across the U.K
  • Offering verbal feedback to all internal candidates who are unsuccessful at the video interview stage.
  • Making verbal offers to all those successful candidates following on from the assessment centre, and providing feedback to both successful and unsuccessful candidates.
  • Keep warm activity from the point of offer to the start date: including regular phone calls, email contact, material sent out via post and updating the Facebook page.
  • Communicating with the new graduates regarding the Summer Welcome Event and Induction Week including various administrative tasks – hotel confirmations, reimbursing travel expenses.

Essential interpersonal skills:

  • Organisation Skills
  • Attention to detail/accuracy
  • Strong administration skills
  • Experience of producing MI reports and confident presenting this data
  • Both candidate and client management - respond to queries quickly and efficiently
  • Ability to follow the process but also to be able to identify any challenges and suggest solutions.
  • Ability to work under pressure and be flexible with working hours if required in very busy periods
  • Ability to work to strict deadlines to adhere to, to ensure the best experience for candidates.

Who is Randstad?

We’re experts in helping jobseekers like you find fulfilling and prosperous careers. Whether you’re looking for your first ever job or a more senior position, we can help you apply, interview and secure your dream job.

We firmly believe that the right job can change a person’s life, and the right employee or colleague can transform a business. And ensuring that we make the right matches for our clients and candidates is really down to how good we are on the inside.

It also helps that we are the 2nd largest recruitment organisation globally hiring over 600,000 per day across the globe!

To summarise:

  • Uncapped and Unrivalled Commission Scheme
  • Personal training plan
  • Multitude of benefits
  • Guaranteed promotional opportunities

If any of the above applies to you and you are interested in becoming a part of our team here at Randstad then apply today to kick-start the interview process and to find out much more about the opportunity today.