korean customer service adviser in manchester

posted
01 February 2019
contact
osman najib, randstad business support
job type
permanent
salary
OTE 25,000
apply now

posted
location
manchester, north west
specialism
customer services
sub specialism
Customer Service
job type
permanent
working hours
Full-Time
salary
OTE 25,000
reference number
ONRCKRN
contact
osman najib, randstad business support
apply now

job description

Korean Customer Service Advisor- Greater Manchester

Salary: £20,385 +OTE £25,000

Working hours: 10:00pm till 6:00am, Sunday to Thursday (Nights)

We currently have an exciting opportunity Korean Customer Service Advisor. Are you fluent in Korean and English? Do you have previous customer service experience?

My client are a specialist in there sector, with more then 1,500 employees speaking more then 40 languages. They are building a world-class business with global ambitions and a disruptive business model. The culture is fast-paced and risk-taking - they like to move twice as fast as any normal person thinks is reasonable.

International Advisors are the voice of their brands and will use a range of communication methods to ensure that wherever possible, customer enquiries and complaints are resolved at the first point of contact. International Advisors will interact with potential, new and existing customers to provide quality customer service, ensuring that our customers enjoy a positive experience.

Responsibilities



* Working within the International Customer Service Team responding to customer's queries via telephone, email and live chat
* Helping customer find the ideal product
* Occasional translations may be required.
* Providing all required information to the customers
* Creating a fantastic experience for customers

Required skills and experience



* Fluency in language both written and spoken is essential.
* Candidate must also be fluent in English.
* Professional and friendly telephone manner.
* Has a valid UK permit

Benefits



* Full training will be provided that will be paid for
* International working environment, more then 40 languages in one building
* Fantastic office based in the city centre, access to all the best Restaurants, bars, high streets and shopping malls, including discounts
* 30 days paid holiday + sick pay
* Free fruit, porridge, cereals, hot and cold beverage and a subsidised canteen
* Exclusive discounts on product and services for you and you're family


If you or someone that you know would be interested in a fantastic opportunity like this then please call Osman on 0161 247 8804/0151 255 2265 or alternatively send you're CV

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

customer care