live production operations specialist in city of london

posted
31 July 2018
contact
katie williams, randstad business support
job type
contract
salary
£ 39,500 - £ 43,500 per year, Free breakfast/lunch, on-site gym, perks!
apply now

posted
location
city of london, london
specialism
marketing & PR
sub specialism
Marketing
job type
contract
working hours
Full-Time
salary
£ 39,500 - £ 43,500 per year, Free breakfast/lunch, on-site gym, perks!
experience
Clientside
reference number
384592
contact
katie williams, randstad business support
phone
020 7255 5578
apply now

job description

Are you an ambitious, enthusiastic, self-starter? Would you love the chance to progress your career and work with one of the world's leading video sharing platforms?

Would you like to be based in their innovative London offices, with free breakfast and lunch, on site gym, outdoor roof-top work spaces, spa facilities, sleep pods and many themed, comfortable and original working spaces? A good work / life balance is at the top of the priority list for this employer!

Title: Live Operations Specialist

The Technology Services Organization is dedicated to developing and managing the company's largest and most strategic partnerships. We work with teams across the business to address our partners' most pressing and complex technology challenges. This team lead deployments, optimize implementations, and handle integrations to build strong, successful and long-term partnerships.

As a Live Operations Specialist, you will work closely across many internal and external stakeholders to provide outstanding support for cutting edge solutions in the area of live streaming. Your responsibilities will be to drive projects to completion with your ability to manage internal stakeholders, resources, communication, reporting and conduct product trainings. You will have good technical knowledge of internet technologies with experience in live streaming and are willing to provide support out-of-hours, where required.

Key Responsibilities:

*Obtain a broad understanding of the video platforms product technology, and an in-depth knowledge of the clients Video-on-Demand and Live Streaming products.

*Work with global counterparts to manage incoming event support & training requests from cross-functional teams within the business.

*Develop production plans that document requirements for internal & external stakeholders.

*Provide high-touch support during live productions.

*Communicate proactively with all involved personnel to provide feedback, identify problems, drive solutions and implement regular reporting mechanisms.

Minimum qualifications:

*Ops experience in a Live Production Setting.

*Customer Support experience in a Live Production Setting.

*Excellent problem-solving skills.

*Ability to speak and write in English fluently and idiomatically.

Preferred qualifications:

*Knowledge of Online Video Platforms.

*Technical troubleshooting experience for complex and demanding partners.

*Familiarity of live streaming technologies, equipment and workflows.

*Detail oriented, effective communicator. Good organizational capacity, thrives in ambiguity, and with excellent analytical and problem solving skills.

Bonus:

*Knowledge of encoders, Functional Knowledge of Live Streaming on video sharing platforms

*Fluent in a European Language.

Click Apply Now! To get your CV in front of the hiring manager today

Randstad Business Support is acting as an Employment Business in relation to this vacancy.