meeting & events coordinator in sutton coldfield

posted
01 June 2018
contact
zack kelly, randstad business support
job type
permanent
salary
£ 24,000 - £ 28,000 per year
apply now

posted
location
sutton coldfield, west midlands
specialism
customer services
sub specialism
Customer Service
job type
permanent
working hours
Full-Time
salary
£ 24,000 - £ 28,000 per year
reference number
ZK2000
contact
zack kelly, randstad business support
phone
(0) 121 212 0142
apply now

job description

Organised? Efficent? Excellent time keeping skills? Then so far so good. We are proud to be working in partnership with one of the finest hospitality organisations in the West Midlands. If you see yourself as an experienced and diligent meeting and events coordinator this could be the role for you.

This long standing hotel and resort are looking to boolster their already thriving team. Your goal will be to support the meeting and events manager in ensuring the smooth running of the department creating a great atmosphere for customers and guest across the business. With faciltiies for conference, banqueting and weddings a litke you will need to have a strong background in ensuring excellent execution of siilar events.

As the Assistant manager you will have proven experience of working within a similar role in a busy hospitality operation and you must also have a proven track record of managing a large and diverse team and the ability to cope with a fast paced and challenging work environment.

So What will you be doing?



* Assist the Meeting and Events Manager with a hands on approach to the running of the functions and events whilst enhancing the guest experience.
* To assist with managing, training, and developing a large team working within all budgeted guidelines.
* Work closely with organisers, VIPS and other prestigious clients to deliver their expectations ensuring the highest attention to detail.
* Liaise with other heads of departments in order deliver what the client wants and maintain working relationships.
* Maintain operation standards to the highest possible level in respect of service, hygiene, health and safety ensuring high standards of cleanliness are maintained.
* Deal with complaints/problems politely and make every effort to resolve these with the minimal inconvenience to the guest.
* Ensure cash handling and account recharging/recording is dealt with in accordance with financial guidelines.
* Ensure appropriate staffing levels are adhered to in accordance with business needs and within wage budget guidelines; monitor staff levels and rectify if necessary.
* Strictly observe all applicable licensing acts.
* Experience Required:
* Applicants must have experience of delivering high levels of customer service, proven Team Management and be computer literate. You should be able to work flexible hours, on any day of the week.
* Proven experience in a similar role.
* You will also need to possess excellent communication and organisational skills.
* Knowledge of Health and Safety and licensing laws would also be an advantage.
* Passionate about the industry and poses an ability to work on own initiative.

The benefits oh so many benefits!

Having been established for so many years this organisation knows the best way to treat their employees, with a work hard and be rewarded attitude there is so much opportunity to benefit.



* Competitive Salary
* Industry leading training and development
* Meals On Duty
* Free Car parking
* 28 Days Holiday
* Team, Friends and Family discount on rooms B&B + leisure
* Up to 40% Discount on Food and Beverage outlets
* Discounted Gym Membership for you and your partner
* Employee nights from quiz's to curries and prize give aways

This role is a fantastic opportunity for the right person so why not apply now?

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

adaptability,analytical,appearance,assessment,assertiveness,attention to detail,attentiveness,benchmarking,caring,confidence,communication,handle complaints,computer,conflict resolution,customer care,detail oriented

educational requirements

university