membership officer in city of london

12 February 2019
emma jaggs, randstad business support
job type
£ 27,000 - £ 30,000 per year, Benefits
apply now

city of london, london
marketing & PR
sub specialism
job type
working hours
£ 27,000 - £ 30,000 per year, Benefits
reference number
emma jaggs, randstad business support
0207 786 8080
apply now

job description

Membership Officer

Do you have experience working with the membership of a charity or non-profit? Would you like to work in a conservation charity that gives beautiful places a new lease of life? Would like to take ownership of some elements of membership marketing?

This could be the membership role for you!

*Salary of 26,000 - 30,000 depending on experience
*Civil service pension arrangement
*27.5 days holiday a year (up to 33 for long service!)
*Season ticket loan
*Interest free loans and reimbursement for professional subscriptions and supporting your training and development
*Design and deliver effective membership recruitment campaigns
*Be the first point of contact for donors and membership, responding to enquiries in a timely and professional manner
*Produce literature to promote membership and be involved with other aspects of membership marketing
*Assist with the production of the membership magazine
*Communicate with members over the phone, providing an excellent level of customer care, assisting with membership queries and promoting the benefits of the higher tiers of membership
*Maintain donor information on ThankQ
*Develop and implement plans for legacy income generation
*Assist with the annual appeals process, including liaising with external stakeholders such as designers, printer and mailing houses
*Attend donor events across the country where appropriate
*Support the delivery of the annual programme of talks and lectures
*An established track record of working with membership organisations
*Experience of delivering campaigns to deliver growth
*Knowledge and experience of targeted legacy marketing
*Excellent communication and presentation skills
*Ability to communicate with potential and current members
*Educated to degree level or equivalent is desirable

If you would like to discuss this membership role and find out if you could be a part of this team, apply below or email

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit to find out what you could become.


Applying principle of segmentation to marketing cases,Attention to Detail,Brainstorming themes for advertisements,Collaborating with designers to create logos,Composing concise promotional copy,Composing marketing email,Composing direct marketing communications,Conducting market research,Conforming to deadlines,Creative,Critical thinking,Defining target audiences,Demonstrating products,Developing consumer surveys,Developing rapport with clients,Devising marketing plans,Devising marketing plans,Evaluating advertising proposals,Evaluating the effectiveness of advertising campaigns,Evaluating the performance of agencies and contractors,Event planning,Financial analysis,Influencing others,Listening,Manipulating statistical packages,Microsoft Excel,Monitoring industry trends,Organizational,Problem Solving,Processing criticism about campaigns,Presenting to groups,Results oriented,Sales,Soliciting feedback from customers,Storytelling,Time management,Writing reports,Writing advertising copy

educational requirements