motor account handler in cardiff

posted
11 June 2019
contact
lisa jones, randstad business support
job type
contract
salary
£ 20,000 - £ 21,500 per year
apply now

posted
location
cardiff, wales
specialism
customer services
sub specialism
Customer Service
job type
contract
working hours
Full-Time
salary
£ 20,000 - £ 21,500 per year
reference number
MAH
contact
lisa jones, randstad business support
phone
02920877515
apply now

job description

Are you a meticulous and experienced Motor Account Handler? Keen to work in a diverse and exciting company? We have an excellent opportunity to work within a busy department of one of our clients based Cardiff. Offering full time hours, this is a fantastic opportunity for someone looking for their next career move. If you are happy to take on a fixed contract, are immediately available for work and are able to demonstrate the below skill set, don't hesitate; apply today!

Responsibilities:

Liaise with existing clients and discuss any needs they may have
surrounding their motor insurance account

Ascertain further opportunities to satisfy the client's full insurance
needs

Maintain accurate records and produce relevant documentation
when needed

Be available to deal with client calls / emails

Grow client where possible i.e. promote other insurance options -
motor/ building/ trade etc.

Fully understand the client requirement

Negotiate renewals with existing clients

To be considered for this role you must:

Have experience of working in the motor insurance market

Have very strong interpersonal, communication skills both written and
verbal

Have inbound call experience directly from customers being first point
of contact

Be highly organised and have strong analytical skills

Be able to build and maintain relationships with customers

Have excellent customer service skills

Be able to negotiate renewals with customers successfully

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

customer care