office services operator - print and mailroom in guildford

16 April 2019
ka/bs london, randstad business support
job type
£ 19,000 - £ 19,500 per year, Holiday, pension,
apply now

guildford, south east
sub specialism
job type
working hours
£ 19,000 - £ 19,500 per year, Holiday, pension,
reference number
ka/bs london, randstad business support
0207 786 8080
apply now

job description

A new opportunity with a reputable Law firm for a Reprographics Operator to work in their offices in Guildford to be responsible for providing Mailroom, Reprographics services and support and advice for the companies employees and contractors.

The successful candidate will be responsible for providing excellent customer service and providing flexible and responsive assistance to both clients and colleagues.

This role is on a full time, permanent basis working between the hours of 10am - 7pm Monday - Friday, paying between £19,000 - £19,500 per annum.

Key Responsibilities:

*To liaise with the clients in a professional and helpful manner at all times
*To answer telephones and follow through any mail queries in a professional and business-like manner
*To resolve as far as possible the location of all unclaimed mail
*To input all cheques onto the log as necessary
* Liaise with the clients in a professional and helpful manner at all times
* Maintain a tidy and safe work area and comply with all departmental procedures
* Responsible for the sorting, counting and distributing all incoming mail
* Booking bike courier bookings using telephone and computer systems
*To produce copies as requested from supplied soft or hard copy originals
*To finish documents as per the instruction supplied
*Scanning of documents via the canon equipment or using the scanning software provided
*Relate accurate information to users on the progression of their work
*To process queries and complaints effectively seeking referral where appropriate
*To meet and wherever possible to exceed targets set on an individual and team basis
*To undertake any reasonable duties as requested by the Manager

Person Specification

* Previous mailroom and reprographics experience essential
* High standard of personal presentation
* Excellent customer service skills and a willing and enthusiastic attitude
* Ability to work well under pressure
* Computer literate
* Able to take responsibility to ensure that an outstanding service is delivered at all times and to smooth out potential issues
* Team player

If this role is of interest to you please do not hesitate to apply for immediate consideration.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit to find out what you could become.


Basic computer skills

educational requirements

High School