Business Change Analyst (Contract)
Length of contract: 5 Months
Day rate: £409 - £559
About the Company
Randstad Sourceright is proud to be partnered with a leading telecoms business that pride themselves on offering their subscribers endless possibilities in technology and tailored services.
About the Role
work in partnership with the business to identify their approach for dual running i.e. set- up i.e. ring-fenced, multi-skilled staff team, requirements for bridging solution(s) i.e. changes to processes, systems, contracts , data/reporting and people changes deemed necessary to enable the current and new ways of working to co-exist effectively'. They will be accountable for ensuring that the solution meets various criteria’ i.e. budget, compliance, customer experience, etc. They will also work with internal project team in supporting the directorates to be business and technology ready.
Key Responsibilities:Responsible for facilitating the process to identify challenges due to dual running, design and deliver dual running solutions involving individual areas of the business as well as other supporting areas e.g. customer experience, HR, Compliance, etc.Conduct a change impact assessment to ascertain what areas of the business will be affected by this change. Ensure the dual running solution adheres to the dual running principlesEnsure that metrics are in place which will measure the overall effectiveness of dual running across the businessAssess and conduct risks and issuesSupport the development of the dual running plan including dual running business readiness / technology readiness activities Support the wider business readiness team to deliver dual running readiness activities; business change and technologyEnsure Dual Running Operational KPI’s are set
To be considered:Strong analytical skillsStrong interpersonal skills and the ability to establish strong relationships with a wide range of stakeholders, strong collaboration, partnership and influencing skillsAbility to work independently as well as be part of a fast paced teamStrong facilitation skillsBusiness change experienceIdeally Dual running experienceA can do outlook and strong initiativeA balance of operational focus and delivering the best customer experience
What you will get in return:Market rateImmediate startOpportunity to partner with a global brand
How to apply
To be considered for this role, send an up to date CV to Myles.Fox@randstadsourceright.co.uk alternatively, click “apply” to register your details and submit your application.
Randstad Sourceright are one of the UKs leading recruiters and MSPs, with a portfolio that includes some the of the world’s largest and most recognisable brands.