Length: 3 months with a possibility for an extension
Pay rate: 10.48 per hour
A well-known investment bank is looking for a Community Banker to join their team on a contract basis to provide an exceptional customer experience by providing excellent service that helps customers to achieve their ambitions and meets their day to day banking needs.
Responsibilities:Participating fully in team meetings and huddles, being proactive in sharing new ideas of how to improve things for the team and for customersBeing proactive, visible and engaging. Providing effective banking hall coordination and assist customers with their essential everyday needs, providing everyday banking solutions where appropriateUndertaking till management and till balancing and taking responsibility for cash management and controls. Completing all back office and administration activities such as updating customer records and building customer contact informationKeeping your knowledge our products and services up to dateDelighting the customer by offering a professional, caring, consistent and outstanding level of customer service, whereby an emotional connection with the customer is builtStriving to exceed customer expectations and being empowered to deal with customer requests at first point of contact
Skills:Being able to organise your own time, effectively manage your customer diary and react to periods of heavy customer footfallExtensive customer service experienceExcellent communications skillsBanking background is beneficial ...