We are currently recruiting for an experienced Minute Taker to come and join a fantastic team based in Ebbw Vale on a temporary basis. Initially the role will be for 4 weeks but it is likely to be extended. This role will involve a mixture of working at the office and working from home. Job PurposeTo carry out high quality business support duties, ensuring that service standards and customer requirements are met. Providing day to day support and advice to other business support officers. Job DutiesAssisting the Senior Business Support Officer with the allocation of work to the other business support staff within the team. Providing advice, support and daily supervision to other Business Support Officers within the team.Arranging and attending relevant meetings and panels to take notes/ detailed minutes, as set out in the service specification.Dealing with service requests and queries from members of the public, Elected Members and external organisations and liaising with the relevant service, as appropriate.To deal with service users with tact and diplomacy at all times.Coordinating complaints and compliments for the relevant service areas of the Council and ensuring that they are dealt with within the designated timescales.Timely and accurate collation of sickness absence returns and statistics for submission, for both Council wide and Directorate use.Administering card payments over the telephone for members of the public and external companies.Dealing with the petty cash banking and ensuring that the petty cash is administered appropriately.Contacting relevant Managers and staff for information for performance returns, for both internal and external reporting.Creating and developing spreadsheets and databases and updating via data entry and providing the appropriate level of analysis for the relevant service areas.Production of agendas and collation of agenda items for relevant meetings, including chasing progress from contributing officers.Distributing the relevant paperwork for meetings to attendees, such as internal Officers, external professionals and elected Members.Formatting self service documents i.e. presentations, reports for DMT and Council meetings.Essential Skills5 GCSE's or 'O' Levels at grade C or above to include English and Mathematics or equivalent educational attainments.Experience of working in a business support environment.Effective Supervision of staffExperience of working with Members of the public and Elected MembersAbility to manage own workload and heavy demands whilst adhering to tight timescalesIT skills especially Word and ExcelGood Numeracy and Literacy skillsGood spoken and written communication skills Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.