Delivery and Maintenance officer, North London Do you have driving experience and the ability to deliver specialist equipment? Do you pay attention to detail and are able to carry out instructions as required? If so, read on! Our client is looking for a Delivery and maintenance officer with good customer service experience. You will work on specialist community equipment and adaptations to resident's homes and where appropriate demonstrate the proper use ensuring that the equipment is adjusted according to the users need. You will also carry out warehouse and stock management duties as directed including equipment recycling. Responsibilities are:To plan daily scheduled work activity, identify timed visits and organise delivery routes. To pick / test /check /load /equipment and secure the vehicle. To ensure vehicle safety checks and decontamination procedures are carried out and the vehicle is kept in a safe and clean condition in line with ICES protocol. To ensure the safe handling and transportation of equipment and tools and report theft, loss or damage of equipment or vehicle to line manager. To deliver and collect equipment on a daily basis. To assess and fit equipment and adaptation products and demonstrate use in line with agreed protocols. To assess situations and take action during visits to ensure the client is never at risk and the equipment and adaptation can be safely used. To be aware of potential hazards associated with the use of equipment and take action to minimise these including when necessary the removal of the item of equipment from the home and refer back to the prescriber for further action. To record and report non-deliveries of adaptation/equipment requests and assess and advise on suitable alternatives. To carry out joint visits with occupational therapists/physiotherapists/district nurses/ social workers and assist with assessment provision. To undertake training commensurate with the role to ensure competent fitting and assessing skills are maintained. To maintain a professional and holistic approach when dealing with clinicians and clients. To have good communication and social skills, a flexible approach, combined with a sense of urgency and be presentable as a representative for the At Home service. To deal with client queries in a prompt, professional and polite manner and where necessary liaise with other involved professionals across social services , PCT and partner agencies. To support and work towards ICES team objectives and key performance indicators (KPI'S) and comply with ICES protocols including decontamination, recycling of equipment and safe working practices. To keep informed about developments and changes in community equipment, MHRA hazard warnings, adverse incident reporting and the law as it relates to the role. To assist with general store duties such as equipment cleaning, stock and storage management and stock take as required. To deliver that you must be able to demonstrate:Strong customer focusPositive attitude in all work situationsTeamwork and flexible approach to dutiesAdaptability to changing work situationsAbility to work under pressureConfidence in communicationPunctuality and ability to use initiative. Benefits: Temporary on-going position36 hours per week£12.25 - £15.03 per hour + holiday pay In-house induction and trainingPension scheme.Standard DBS certificate (we will process this for you)If you're passionate about delivering a high-quality delivery and maintenance service, apply today for an immediate interview! Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.