regional coordinator in guildford

posted
31 July 2017
contact
zuzana loderova, randstad business support
job type
permanent
salary
£ 24,000 - £ 26,000 per year
apply now

posted
location
guildford, south east
specialism
customer services
sub specialism
Customer Service
job type
permanent
salary
£ 24,000 - £ 26,000 per year
reference number
WLBT3
contact
zuzana loderova, randstad business support
phone
020 7400 6040
apply now

job description

Are you good with customers? Do you take a logical approach towards problem solving? Our client is an award winning leader in manufacturing, with offices globally. Due to growth, they are looking to recruit an experienced Service Coordinator to join their team based in Guildford. The position is offering a salary in line with experience, up to £26,000.

The primary purpose of this role will be to provide comprehensive customer service to existing clients. You will be the first point of contact for all customers, and as such will need to have excellent communication skills.

Benefits:

* Guildford based office
* Parking on-site
* Excellent training and professional development
* Award winning manufacturer

Key Responsibilities:

* Deliver a first class customer service by phone and online
* Resolve customer queries regarding existing accounts
* Keep up to date with all technical knowledge related to the position
* Ensure any opportunity to up-sell should not be overlooked

Key Skills:

* Sound technical knowledge and logical approach towards problems
* Proven success managing a high volume of work, providing excellent customer service
* The ability to prioritise workload, managing expectations and challenging where necessary
* Excellent written and verbal communication skills
* Experience in the use of Excel, Word, and customer software systems
* Excellent geographical knowledge of the UK and Ireland
* GCSE Maths and English or equivalent

If you feel you match the above, please apply with your CV to be considered.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.

skills

Spare Parts / Technical Advice / Customer Support / Manufacturing / Engineering / Call Handling / Complaints Handling