A Local Authority who I work closely with are on the lookout for a Resident Relationships Officer. They will also consider experienced Resident Liason Officers for this post. The role exists to ensure that every resident living in the council irrespective of tenure, when facing the most significant challenges of life have access to a single point of contact to guide, support coach and empower them to identify their inner strength and identify new pathways of progression and resolution of the issues impacting on their lives. Access to the service will primarily be for short to medium term solutions however in some more complex cases engagement with a case may be long term. The resident can be assured the Resident Relationship Manager role does not end until the solution is resolved.
- Supporting residents with issues such as mental health, domestic abuse, harrassment/hate crimes, loss & bereavement, or debt/financial hardship
- Initial and tailored support to new social housing tenants to ensure they have the requirements to live
- Experience working within social housing is essential, preferably within a local authority or housing association
To apply for this job, please apply with your CV and a consultant will reach out if you are successful.
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Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
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