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        • luton, east of england
        • permanent
        • £23,000 - £24,000 per year
        • randstad accountancy & finance
        My client is looking for a Billing Analyst to join their team on a full time permanent bases. This is an exciting time to join the company as they are going through a transition period.The billing function support the production and issuing of all sales invoices for all UK businesses except Pareto Law. The team handles in excess of 10,000 invoices per week. Client requirements and systems limitations result in high volumes of "special" invoices that are created outside of the core system. Currently the team has to resolve high volumes of queries via credit and re-invoicing routines.There is currently a team of 26Senior Billings ManagerBillings ManagerTeam LeaderSenior Billings CoordinatorsBillings CoordinatorWorking hours:8.30am to 5.30pmPrimary purpose:To provide a first class billing service to all internal and external clients by providing a proactive, responsive and quality driven service in line with the FSSC Vision Statement and supporting documents.Job Responsibilities:For both standard and complex billing ensure all client invoices are produced accurately.Responsible for ensuring all invoices are dispatched to clients in a timely manner in accordance with the contractResponsible for timely resolution of queries within any agreed SLA's & KPI'sDevelop, maintain and promote good relationships with the business lines at all levels whilst ensuring processes are communicated adequately and appropriatelyAd-hoc reporting duties, and financial analysis, via systems for use both internally and externallyAssisting in the conversion of clients use of e-billing solutionChecking client invoicing format and address requirementsResponsible for accurate and timely reconciliations of self-billing accounts and inter-company accountsAdopt & demonstrate the company's core values in the delivery of a customer-focused service in line with the FSSC vision statementEnsure a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams.Handle customer complaints in line with the company complaints policyContact clients, using both written and verbal communication, to obtain missing remittancesTesting- Pro-Actively support when testing of new process/ software is requiredOn-boarding of new clients- Support the onboarding process of new clients ensuring all client set-ups are correct and in line with the company proceduresTo generate sales invoices and print in line with the Billing CalendarIdentify opportunities for process, product and serviceimprovement, following agreed CI methodology.Contribute to improvement projects as requested by managementActively support the Finance team goal to deliver world class customer service as set out in the FSSC customer service charter.Customer ServiceAdherence to the FSSC Customer First charterMaintain a clear understanding of your customer's requirementsAdopt a positive and friendly attitudeGive customers a positive impression of the organisationDo the job in a reliable way (only promise what you can deliver and deliver what you have promised)Be a honest, fair and a team playerUnderstand and adapt to your audienceImprovementSupport in Identifying opportunities for process and service improvements in line with the CI process. Preferred SkillsBillings experienceExcel skills Vlookup'sEnthusiastic can do attitude Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        My client is looking for a Billing Analyst to join their team on a full time permanent bases. This is an exciting time to join the company as they are going through a transition period.The billing function support the production and issuing of all sales invoices for all UK businesses except Pareto Law. The team handles in excess of 10,000 invoices per week. Client requirements and systems limitations result in high volumes of "special" invoices that are created outside of the core system. Currently the team has to resolve high volumes of queries via credit and re-invoicing routines.There is currently a team of 26Senior Billings ManagerBillings ManagerTeam LeaderSenior Billings CoordinatorsBillings CoordinatorWorking hours:8.30am to 5.30pmPrimary purpose:To provide a first class billing service to all internal and external clients by providing a proactive, responsive and quality driven service in line with the FSSC Vision Statement and supporting documents.Job Responsibilities:For both standard and complex billing ensure all client invoices are produced accurately.Responsible for ensuring all invoices are dispatched to clients in a timely manner in accordance with the contractResponsible for timely resolution of queries within any agreed SLA's & KPI'sDevelop, maintain and promote good relationships with the business lines at all levels whilst ensuring processes are communicated adequately and appropriatelyAd-hoc reporting duties, and financial analysis, via systems for use both internally and externallyAssisting in the conversion of clients use of e-billing solutionChecking client invoicing format and address requirementsResponsible for accurate and timely reconciliations of self-billing accounts and inter-company accountsAdopt & demonstrate the company's core values in the delivery of a customer-focused service in line with the FSSC vision statementEnsure a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams.Handle customer complaints in line with the company complaints policyContact clients, using both written and verbal communication, to obtain missing remittancesTesting- Pro-Actively support when testing of new process/ software is requiredOn-boarding of new clients- Support the onboarding process of new clients ensuring all client set-ups are correct and in line with the company proceduresTo generate sales invoices and print in line with the Billing CalendarIdentify opportunities for process, product and serviceimprovement, following agreed CI methodology.Contribute to improvement projects as requested by managementActively support the Finance team goal to deliver world class customer service as set out in the FSSC customer service charter.Customer ServiceAdherence to the FSSC Customer First charterMaintain a clear understanding of your customer's requirementsAdopt a positive and friendly attitudeGive customers a positive impression of the organisationDo the job in a reliable way (only promise what you can deliver and deliver what you have promised)Be a honest, fair and a team playerUnderstand and adapt to your audienceImprovementSupport in Identifying opportunities for process and service improvements in line with the CI process. Preferred SkillsBillings experienceExcel skills Vlookup'sEnthusiastic can do attitude Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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