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    2 jobs found in newport

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        • newport, wales
        • temporary
        • £10.00 - £10.10 per hour
        • randstad financial services
        Customer Care Advisor RoleDo you wish to further develop your customer service skills within a leading financial services organisation? Are you looking to kick-start a career within financial services or would you like to transfer your current skill set to a customer focused role?As a Customer Care Advisor, you will have the opportunity to use your skills and ideas to provide outstanding support to our client's customers. Role DetailsCustomer Care Advisor Hourly Rate: £10.02 - £10.1035 hours per week6 month contract with possibility of extensionJob Description SummarySupports new and existing customers with their financial & service needs via a range of channels where appropriate, and delivers an excellent customer experience. Helps Britain and Northern Ireland prosper and ensures customers receive fair outcomes, are dealt with efficiently and referred to the correct person or channel where appropriate, including our vulnerable customers. Acts in line with the Group Values, Behaviours and Codes of Responsibility. Job Description▪ Enters data into standard company systems.▪ Interacts courteously to maintain a positive client experience.▪ Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.▪ Carries out standard customer service activities and responds to a range of customer enquiries whilst following established practices and procedures.▪ Supports development of personal capabilities by pursuing existing formal and informal training opportunities.▪ Receives and interacts with visitors and telephone callers by responding to various requests for information and referring non-routine matters to colleagues.▪ Works according to an assigned schedule. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        Customer Care Advisor RoleDo you wish to further develop your customer service skills within a leading financial services organisation? Are you looking to kick-start a career within financial services or would you like to transfer your current skill set to a customer focused role?As a Customer Care Advisor, you will have the opportunity to use your skills and ideas to provide outstanding support to our client's customers. Role DetailsCustomer Care Advisor Hourly Rate: £10.02 - £10.1035 hours per week6 month contract with possibility of extensionJob Description SummarySupports new and existing customers with their financial & service needs via a range of channels where appropriate, and delivers an excellent customer experience. Helps Britain and Northern Ireland prosper and ensures customers receive fair outcomes, are dealt with efficiently and referred to the correct person or channel where appropriate, including our vulnerable customers. Acts in line with the Group Values, Behaviours and Codes of Responsibility. Job Description▪ Enters data into standard company systems.▪ Interacts courteously to maintain a positive client experience.▪ Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.▪ Carries out standard customer service activities and responds to a range of customer enquiries whilst following established practices and procedures.▪ Supports development of personal capabilities by pursuing existing formal and informal training opportunities.▪ Receives and interacts with visitors and telephone callers by responding to various requests for information and referring non-routine matters to colleagues.▪ Works according to an assigned schedule. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        • newport, wales
        • temporary
        • £10.02 per hour
        • randstad financial services
        Are you an experienced Customer Service Advisor who is immediately available? Keen to work for one of the UK's largest and most respected banks? We have an exciting opportunity for you to join one of our leading clients in Newport.Hours: 35 per week (5 days a week) on a rotational shift pattern (earliest shift will start at 8am and latest finish will be 11pm)Hourly rate: £10.02 an hourTemporary contract for 6 months initiallyWhat will you be doing?Supports new and existing customers with their financial & service needs via a range of channels where appropriate, and delivers an excellent customer experience. Helps Britain and Northern Ireland prosper and ensures customers receive fair outcomes, are dealt with efficiently and referred to the correct person or channel where appropriate, including our vulnerable customers. Acts in line with the Group Values, Behaviours and Codes of Responsibility and supports company priorities.Day to day duties:Enters data into standard company systems.Interacts courteously to maintain a positive client experience.Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.Carries out standard customer service activities and responds to a range of customer enquiries whilst following established practices and proceduresSupports development of personal capabilities by pursuing existing formal and informal training opportunities.Receives and interacts with visitors and telephone callers by responding to various requests for information and referring non-routine matters to colleaguesWorks according to an assigned schedule.What we're looking for:Effective communication skills - an ability to listen and comprehend customer requests.A confident and pleasant telephone mannerHighly customer focused, with an outgoing nature and ability to show empathy and relate to customersGood initiative, problem solving and decision making skillsAble to plan and organise your time and workflow effectivelyStrong attention to detail and familiar with meeting quality standardsCan demonstrate good team work ethic and of working collaboratively with othersRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        Are you an experienced Customer Service Advisor who is immediately available? Keen to work for one of the UK's largest and most respected banks? We have an exciting opportunity for you to join one of our leading clients in Newport.Hours: 35 per week (5 days a week) on a rotational shift pattern (earliest shift will start at 8am and latest finish will be 11pm)Hourly rate: £10.02 an hourTemporary contract for 6 months initiallyWhat will you be doing?Supports new and existing customers with their financial & service needs via a range of channels where appropriate, and delivers an excellent customer experience. Helps Britain and Northern Ireland prosper and ensures customers receive fair outcomes, are dealt with efficiently and referred to the correct person or channel where appropriate, including our vulnerable customers. Acts in line with the Group Values, Behaviours and Codes of Responsibility and supports company priorities.Day to day duties:Enters data into standard company systems.Interacts courteously to maintain a positive client experience.Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.Carries out standard customer service activities and responds to a range of customer enquiries whilst following established practices and proceduresSupports development of personal capabilities by pursuing existing formal and informal training opportunities.Receives and interacts with visitors and telephone callers by responding to various requests for information and referring non-routine matters to colleaguesWorks according to an assigned schedule.What we're looking for:Effective communication skills - an ability to listen and comprehend customer requests.A confident and pleasant telephone mannerHighly customer focused, with an outgoing nature and ability to show empathy and relate to customersGood initiative, problem solving and decision making skillsAble to plan and organise your time and workflow effectivelyStrong attention to detail and familiar with meeting quality standardsCan demonstrate good team work ethic and of working collaboratively with othersRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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