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    1 job found in gateshead, north east

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        • gateshead, north east
        • temporary
        • competitive
        • randstad cpe
        Company Overview I am working on behalf of a Local Authority who are looking for multiple Customer Service Personel to start ASAP on temporary assignments until atleast March 2021. Your Package Monday - Friday Home workingRates ranging from£10.60 - £13.20 per hour Your Responsibilities (ranging from and not excluded to)- Receive and respond to first point of contact repair reports and housing related enquires via telephone, email, service requests and any other source- Arrange appointments and answer queries regarding progress of scheduled repairs and maintenance jobs and other general housing management calls received via the Repair line- To be the main point of contact for customers throughout works to their home, ensuring that they are fully aware of all works due to happen - to advise them of works planned, to keep them updated throughout the process and to ensure any queries or concerns they may have are addressed swiftly- To liaise closely with technical officers and site management staff as well as other agencies and services to ensure that the needs and requirements of customers are met, whilst having regard to financial constraints and timescales for delivery of work Your Skills and Responsibilities - Experience of front-line customer service - Ideally has experience of Local Authority or Social Housing If interested please call Jess at Randstad on 0192 260 2500 or 07703348214 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Company Overview I am working on behalf of a Local Authority who are looking for multiple Customer Service Personel to start ASAP on temporary assignments until atleast March 2021. Your Package Monday - Friday Home workingRates ranging from£10.60 - £13.20 per hour Your Responsibilities (ranging from and not excluded to)- Receive and respond to first point of contact repair reports and housing related enquires via telephone, email, service requests and any other source- Arrange appointments and answer queries regarding progress of scheduled repairs and maintenance jobs and other general housing management calls received via the Repair line- To be the main point of contact for customers throughout works to their home, ensuring that they are fully aware of all works due to happen - to advise them of works planned, to keep them updated throughout the process and to ensure any queries or concerns they may have are addressed swiftly- To liaise closely with technical officers and site management staff as well as other agencies and services to ensure that the needs and requirements of customers are met, whilst having regard to financial constraints and timescales for delivery of work Your Skills and Responsibilities - Experience of front-line customer service - Ideally has experience of Local Authority or Social Housing If interested please call Jess at Randstad on 0192 260 2500 or 07703348214 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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