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    1 job found in bury, north west

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        • bury, north west
        • permanent
        • £17,000 - £19,000 per year
        • full-time
        A great opportunity has become available to join one of if not the best utility providers in the north west as part of their growing Customer Service Team The business has grown greatly over the past 12 months and they are going to continue doing so over the next 12 months across the business. This role will be part of a team of 6 Customer Service Advisors and will be responsible for supply transfer, asset management and a number of other administrative tasks providing essential support to all areas of the business.The opportunity would suit someone who is outgoing and willing to speak up and able to show great attention detail, aas you will be handling a variety of complex queries, a long with letter generation and helping with audit preparationResponsibilities in the role: Receives customer requests by telephone or email, provides information requested or ascertains who best to provide the informationEnsure customer and broker enquiries are resolved within a timely and effective mannerShared management of the busy shared customer enquiry inboxProcess all contracts ensuring that the customer accounts and payment details are set up correctly (data entry)Liaising with associated third parties both verbally and in writingSeek to identify process or system improvementsEnsure documents and letters are produced and distributed accurately Maintaining data accuracy Type documents as requestedKeeping notes on customer accounts up to dateYou will be working in the office from day 1, and the role is Monday to Friday 8.30-5pm; Also On offer is a competitive salary, with a yearly pay review and yearly bonus scheme up to 10% of annual salary, they are in the process of building an on site gym with dress down everyday and payday breakfast!To be considered for an October start, please apply below. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        A great opportunity has become available to join one of if not the best utility providers in the north west as part of their growing Customer Service Team The business has grown greatly over the past 12 months and they are going to continue doing so over the next 12 months across the business. This role will be part of a team of 6 Customer Service Advisors and will be responsible for supply transfer, asset management and a number of other administrative tasks providing essential support to all areas of the business.The opportunity would suit someone who is outgoing and willing to speak up and able to show great attention detail, aas you will be handling a variety of complex queries, a long with letter generation and helping with audit preparationResponsibilities in the role: Receives customer requests by telephone or email, provides information requested or ascertains who best to provide the informationEnsure customer and broker enquiries are resolved within a timely and effective mannerShared management of the busy shared customer enquiry inboxProcess all contracts ensuring that the customer accounts and payment details are set up correctly (data entry)Liaising with associated third parties both verbally and in writingSeek to identify process or system improvementsEnsure documents and letters are produced and distributed accurately Maintaining data accuracy Type documents as requestedKeeping notes on customer accounts up to dateYou will be working in the office from day 1, and the role is Monday to Friday 8.30-5pm; Also On offer is a competitive salary, with a yearly pay review and yearly bonus scheme up to 10% of annual salary, they are in the process of building an on site gym with dress down everyday and payday breakfast!To be considered for an October start, please apply below. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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