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        • warrington, north west
        • temporary
        • £12.31 per hour
        • full-time
        Are you proud to deliver excellent customer service? Are you looking for a new challenge? Are you looking for a new role in Customer Services in a market-leading innovative company?If yes, then we have a fantastic opportunity for you with Schneider Electric in Warrington.Benefits:Weekly payOngoing contractFull time hoursAccrue paid holidaysParking and bike storage Access to benefits scheme which includes 100's of high street discounts and much more!Pay rate:£12.31 PER HOURHours of Work:Mon to Sun 3 Shift Rotation:07:00-15:0015:00-23:0023:00-07:00The RoleThe Services Customer Care Coordinator role is to take ownership of the 'end to end' customer experience from taking and logging the initial call to call closure providing the full & final closure report, which includes schedule & dispatch of Internal Field Service Engineers (FSE) to fulfil service requirements. The objective is to deliver a exceptional 24/7 customer service that will exceed our customers' expectations.The ResponsibilitiesAccept inbound Emergency break fix calls from Schneider Electric customers, understand thecustomer requirements and ensure the call is logged and directed to the appropriate person for action.Accept ownership of the call to ensure completion.Perform an initial diagnostic to understand the customers issueProvide effective communication with internal and external stakeholders to ensure SLAs are achieved.Provide the Customer with regular updates via their preferred method of communicationLog all Customer contacts in Salesforce (bFO/bFS), detailing the issues reported and all actionstaken.Ensure all customer data is maintained in bFO/bFSAccept and log incoming support requests from Field Service Engineers, assigning them to the correctin-house technical support team.Manage the administration tasks for the businesses multi-technology customers.Manage the administration tasks for global connected services, spanning across multiple time zones.Providing 24/7 cover and will include shift workingRequirements:Strong computer skills such as word, excel, email etc.Written - ability to communicate in a clear and concise manner with internal and external customersFluent English is mandatory. Other European languages such as French and Italian are an advantageStrong time management skillsHandles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.Detail oriented and able to meet deadlinesStrong problem solving skillsWork both independently and as part of a teamTactful and effective at dealing with difficult / challenging customersApply today and our team will contact you within 24hours!
        Are you proud to deliver excellent customer service? Are you looking for a new challenge? Are you looking for a new role in Customer Services in a market-leading innovative company?If yes, then we have a fantastic opportunity for you with Schneider Electric in Warrington.Benefits:Weekly payOngoing contractFull time hoursAccrue paid holidaysParking and bike storage Access to benefits scheme which includes 100's of high street discounts and much more!Pay rate:£12.31 PER HOURHours of Work:Mon to Sun 3 Shift Rotation:07:00-15:0015:00-23:0023:00-07:00The RoleThe Services Customer Care Coordinator role is to take ownership of the 'end to end' customer experience from taking and logging the initial call to call closure providing the full & final closure report, which includes schedule & dispatch of Internal Field Service Engineers (FSE) to fulfil service requirements. The objective is to deliver a exceptional 24/7 customer service that will exceed our customers' expectations.The ResponsibilitiesAccept inbound Emergency break fix calls from Schneider Electric customers, understand thecustomer requirements and ensure the call is logged and directed to the appropriate person for action.Accept ownership of the call to ensure completion.Perform an initial diagnostic to understand the customers issueProvide effective communication with internal and external stakeholders to ensure SLAs are achieved.Provide the Customer with regular updates via their preferred method of communicationLog all Customer contacts in Salesforce (bFO/bFS), detailing the issues reported and all actionstaken.Ensure all customer data is maintained in bFO/bFSAccept and log incoming support requests from Field Service Engineers, assigning them to the correctin-house technical support team.Manage the administration tasks for the businesses multi-technology customers.Manage the administration tasks for global connected services, spanning across multiple time zones.Providing 24/7 cover and will include shift workingRequirements:Strong computer skills such as word, excel, email etc.Written - ability to communicate in a clear and concise manner with internal and external customersFluent English is mandatory. Other European languages such as French and Italian are an advantageStrong time management skillsHandles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.Detail oriented and able to meet deadlinesStrong problem solving skillsWork both independently and as part of a teamTactful and effective at dealing with difficult / challenging customersApply today and our team will contact you within 24hours!
        • liverpool, north west
        • contract
        • £28,000 per year
        • full-time
        Do you enjoy speaking to customers on a day to day basis, working within a busy contact centre environment, and have passion for customer service and sales? Are you fluent in both Spanish and English? Are you an experienced manager?Our client, a worldwide brand, are currently looking for an experienced manager who speaks both Spanish & English fluently to join their Customer Service team in Liverpool City Centre, to manage a team of Sales and Customer Service Advisors.Benefits:PensionGenerous holiday accrual (up to 33 days pro rata including Bank Holidays)Full training providedHours of work and salary:Competitive salaryShift pattern: 0800 and 2000 Monday to Friday and weekends 0900 - 170040 HOURS PER WEEKResponsibilities:Through strong leadership, manage a multilingual team of Sales & Customer Service Associates to provide a first class customer contact to ensure the customer on-boarding journey and customer care journey is as smoothas possible, resolving queries Right First Time in a prompt, friendly and professional mannerCoaching, developing and motivating the team to maximise performance and meet revenue targetsBuild and promote a positive work culture, which promotes the delivery of excellenceProviding a value add service that enhances the customer experience and builds our brand and service reputationChannelling communication to ensure key stakeholders are kept abreast of the campaign performance and challengesIdentifying, highlighting and escalating any service related issues, incidents or trendsDelivering and maintaining both individual and team targetsRequirements:Excellent verbal and written communication skills in Spanish and EnglishSignificant management experience working in a fast paced, high performance culture, ideally within a customercontact centre environmentPrevious experience of working within sales/revenue generation targeted campaignsStrong leadership experience with evidence of driving team performance through coaching and developmenttechniques and situational leadershipStrong understanding of people issues and the skills and experience to manage othersA passion for sales and customer serviceExcellent planning and organisational skills, with a quality focus and attention to detailThe ability to make decisions and influence change through othersCommercial acumenResilient with a strong work ethic and the tenacity, drive and determination to achieve and succeed targetsProactive, confident and self-motivatedGood social and interpersonal skillsGood listening and problem solving skillsQuality focused with attention to detailA team playerIT Savvy with good MS Office and keyboard skillsFlexibility in hours of work/shift patterns - requirement for limited On Call Working over weekends on a rota basisThis is initaially a 3 month contract with potential to extend and an immediate start. Interviews for shortlisted candidates will be taking place in the coming weeks.Does this sound like the role for you? If so, send your CV to apply today!
        Do you enjoy speaking to customers on a day to day basis, working within a busy contact centre environment, and have passion for customer service and sales? Are you fluent in both Spanish and English? Are you an experienced manager?Our client, a worldwide brand, are currently looking for an experienced manager who speaks both Spanish & English fluently to join their Customer Service team in Liverpool City Centre, to manage a team of Sales and Customer Service Advisors.Benefits:PensionGenerous holiday accrual (up to 33 days pro rata including Bank Holidays)Full training providedHours of work and salary:Competitive salaryShift pattern: 0800 and 2000 Monday to Friday and weekends 0900 - 170040 HOURS PER WEEKResponsibilities:Through strong leadership, manage a multilingual team of Sales & Customer Service Associates to provide a first class customer contact to ensure the customer on-boarding journey and customer care journey is as smoothas possible, resolving queries Right First Time in a prompt, friendly and professional mannerCoaching, developing and motivating the team to maximise performance and meet revenue targetsBuild and promote a positive work culture, which promotes the delivery of excellenceProviding a value add service that enhances the customer experience and builds our brand and service reputationChannelling communication to ensure key stakeholders are kept abreast of the campaign performance and challengesIdentifying, highlighting and escalating any service related issues, incidents or trendsDelivering and maintaining both individual and team targetsRequirements:Excellent verbal and written communication skills in Spanish and EnglishSignificant management experience working in a fast paced, high performance culture, ideally within a customercontact centre environmentPrevious experience of working within sales/revenue generation targeted campaignsStrong leadership experience with evidence of driving team performance through coaching and developmenttechniques and situational leadershipStrong understanding of people issues and the skills and experience to manage othersA passion for sales and customer serviceExcellent planning and organisational skills, with a quality focus and attention to detailThe ability to make decisions and influence change through othersCommercial acumenResilient with a strong work ethic and the tenacity, drive and determination to achieve and succeed targetsProactive, confident and self-motivatedGood social and interpersonal skillsGood listening and problem solving skillsQuality focused with attention to detailA team playerIT Savvy with good MS Office and keyboard skillsFlexibility in hours of work/shift patterns - requirement for limited On Call Working over weekends on a rota basisThis is initaially a 3 month contract with potential to extend and an immediate start. Interviews for shortlisted candidates will be taking place in the coming weeks.Does this sound like the role for you? If so, send your CV to apply today!
        • coventry, west midlands
        • temporary
        • £10.77 - £11.79 per hour
        • full-time
        We are currently recruiting for a customs dispute coordinator to join the busy customs clearance and disputes team of a national logistics company in Coventry. Due to the lack of certainty around Brexit this role will be pivotal in supporting the existing team to deal with customs disputes. Your responsibilities; To handle post clearance customs import queries. Support, educate, update, resolve and direct queries in relation to HMR & customs duty & taxes Ensure decisions are made in the best interests of the customer and the company whilst limiting financial and legal exposure.To hit agreed KPI and feedback internally on business improvement opportunitiesMake decisions based on clearly defined criteria and escalate others as appropriate to senior members. Ensure ongoing compliance with defined company processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensure required approvals are sought throughout processes, notifying management of any non-compliance issues as they arise.Work closely with the team and other departments to ensure accuracy of information and completion of processes to deadlineStay in contact with customers, vendors or employees, to investigate or resolve issues as requiredUses appropriate communication methods to understand and share information with customers, team members and other departments. Your skills/experience; Knowledge of customs regulations a process is essential due to the complex nature of the roleAbility to plan and organise your own work to ensure KPI's and deadlines are met Ability to follow defined steps within a processGood customer orientation with the ability to understand and translate requirements into focused solutionsBasic persuasion and influencing skillsBasic analytic and problem solving skills with the ability to evaluate and interpret procedures/requirements and determine the correct actionGood judgement and reasoning skills Benefits; Salary £10.77 - £11.79Possible work from home opportunity Central location great transport linksIf you think this is the role for you click to apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We are currently recruiting for a customs dispute coordinator to join the busy customs clearance and disputes team of a national logistics company in Coventry. Due to the lack of certainty around Brexit this role will be pivotal in supporting the existing team to deal with customs disputes. Your responsibilities; To handle post clearance customs import queries. Support, educate, update, resolve and direct queries in relation to HMR & customs duty & taxes Ensure decisions are made in the best interests of the customer and the company whilst limiting financial and legal exposure.To hit agreed KPI and feedback internally on business improvement opportunitiesMake decisions based on clearly defined criteria and escalate others as appropriate to senior members. Ensure ongoing compliance with defined company processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensure required approvals are sought throughout processes, notifying management of any non-compliance issues as they arise.Work closely with the team and other departments to ensure accuracy of information and completion of processes to deadlineStay in contact with customers, vendors or employees, to investigate or resolve issues as requiredUses appropriate communication methods to understand and share information with customers, team members and other departments. Your skills/experience; Knowledge of customs regulations a process is essential due to the complex nature of the roleAbility to plan and organise your own work to ensure KPI's and deadlines are met Ability to follow defined steps within a processGood customer orientation with the ability to understand and translate requirements into focused solutionsBasic persuasion and influencing skillsBasic analytic and problem solving skills with the ability to evaluate and interpret procedures/requirements and determine the correct actionGood judgement and reasoning skills Benefits; Salary £10.77 - £11.79Possible work from home opportunity Central location great transport linksIf you think this is the role for you click to apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • hatfield, east of england
        • temporary
        • £14.00 per hour
        • full-time
        Are you looking for a new challenge? Do you have a good attention to details? Do you have SAP experience? Would you like a job working for one of the top electrical companies in the world?If you have answered yes to the above questions, we have a fantastic opportunity for you.On behalf of our client, a market leader in the electrical industry, we are recruiting for a Service Coordinator on temporary ongoing contract in Hatfield.Benefits:· On site car parking· 28 days holiday per year· Access to benefits app for hundreds of discounts· Weekly PayPay Rate and Working Hours:· £14/hour· Monday to Friday 9am-5pmThe Responsibilities ● Optimise FSEs allocated time and schedules ● Apply technical guidelines according to technical support information ● Schedule maintenance visits ● Schedule batteries and ad hoc business interventions ● Schedule technical visits or audits initialized by Project ● Manage external partners services ● Schedule Start ups in conjunction with the Project Department ● Ensure customer database is kept up to date ● Coordinate spare parts, delivery and retrieval ● Manage internal and external orders ● Monitor spare parts and batteries recovery ● Control customer credit worthiness ● Create new customers in the database (reactive mode) The Ideal Candidate will have ● Strong computer skills such as word, excel, email etc. Written - ability to communicate in a clear and concise manner with internal and external customers. ● SAP experience ● Strong time management skills ● Handles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment. ● Detail oriented and able to meet deadlines ● Strong problem solving skills ● Work both independently and as part of a team Please apply or send cv to schneiderelectric@randstad.co.uk
        Are you looking for a new challenge? Do you have a good attention to details? Do you have SAP experience? Would you like a job working for one of the top electrical companies in the world?If you have answered yes to the above questions, we have a fantastic opportunity for you.On behalf of our client, a market leader in the electrical industry, we are recruiting for a Service Coordinator on temporary ongoing contract in Hatfield.Benefits:· On site car parking· 28 days holiday per year· Access to benefits app for hundreds of discounts· Weekly PayPay Rate and Working Hours:· £14/hour· Monday to Friday 9am-5pmThe Responsibilities ● Optimise FSEs allocated time and schedules ● Apply technical guidelines according to technical support information ● Schedule maintenance visits ● Schedule batteries and ad hoc business interventions ● Schedule technical visits or audits initialized by Project ● Manage external partners services ● Schedule Start ups in conjunction with the Project Department ● Ensure customer database is kept up to date ● Coordinate spare parts, delivery and retrieval ● Manage internal and external orders ● Monitor spare parts and batteries recovery ● Control customer credit worthiness ● Create new customers in the database (reactive mode) The Ideal Candidate will have ● Strong computer skills such as word, excel, email etc. Written - ability to communicate in a clear and concise manner with internal and external customers. ● SAP experience ● Strong time management skills ● Handles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment. ● Detail oriented and able to meet deadlines ● Strong problem solving skills ● Work both independently and as part of a team Please apply or send cv to schneiderelectric@randstad.co.uk
        • strood, south east
        • temporary
        • £8.72 - £11.50 per hour
        • full-time
        Please read full advert before applying.Role: Hospital Patient Navigator Rate: £8.72 - £11 per hour Location: Medway Hours available: Days, Evening and Night Shifts AvailableRandstad CPE Contact: Tamar Aldridge Randstad CPE are currently working on behalf of Hospitals in the local area who might have the need for extra support in the coming weeks and months. Please note that we are looking for people to get registered with us at this moment, there is no guarantee of work. If you would like to apply for the Hospital Patient Navigator role, please apply and attach an up to date CV. We will then contact you ASAP to get you registered. As a Hospital Patient Navigator, your duties will include but not limited to - Being stationed in certain areas of the green zone level and preventing unauthorised accessEscorting elective patients to level 3 green zone Control and and prevent access to temporary areasWe are looking for people that are happy to work various different shifts including, nights, mornings and afternoons. Requirements for the role - You must have had a BCG jab - without this, you cannot start working You will be required to have weekly testing for Covid-19 to ensure the safety of other members of staff, patients and members of the publicYou will be required to obtain proof of immunsations through your GP A DBS will be required, Randstad will assist with thisIf you are interested in this Hospital Patient Navigator role, please apply today!If you feel this role meets your expectations please click apply and upload your details or CV. If you are seeking a new role in the future please feel free to contact Randstad CPE's Maidstone branch for a confidential discussion where we can provide advice, assistance with training and update you on our latest vacancies.For further information please apply today and a Randstad representative will contact you! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Please read full advert before applying.Role: Hospital Patient Navigator Rate: £8.72 - £11 per hour Location: Medway Hours available: Days, Evening and Night Shifts AvailableRandstad CPE Contact: Tamar Aldridge Randstad CPE are currently working on behalf of Hospitals in the local area who might have the need for extra support in the coming weeks and months. Please note that we are looking for people to get registered with us at this moment, there is no guarantee of work. If you would like to apply for the Hospital Patient Navigator role, please apply and attach an up to date CV. We will then contact you ASAP to get you registered. As a Hospital Patient Navigator, your duties will include but not limited to - Being stationed in certain areas of the green zone level and preventing unauthorised accessEscorting elective patients to level 3 green zone Control and and prevent access to temporary areasWe are looking for people that are happy to work various different shifts including, nights, mornings and afternoons. Requirements for the role - You must have had a BCG jab - without this, you cannot start working You will be required to have weekly testing for Covid-19 to ensure the safety of other members of staff, patients and members of the publicYou will be required to obtain proof of immunsations through your GP A DBS will be required, Randstad will assist with thisIf you are interested in this Hospital Patient Navigator role, please apply today!If you feel this role meets your expectations please click apply and upload your details or CV. If you are seeking a new role in the future please feel free to contact Randstad CPE's Maidstone branch for a confidential discussion where we can provide advice, assistance with training and update you on our latest vacancies.For further information please apply today and a Randstad representative will contact you! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • wokingham, south east
        • temporary
        • £12.30 per hour
        • full-time
        Do you pride yourself on being able to provide outstanding Customer Service? Are you a natural communicator?We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their diverse customer base. If you are friendly, proactive and articulate, you'll feel right at home in this diverse and welcoming team.Benefits:On-site car parking and cycle storageSubsidized on-site restaurantOn-site gymComprehensive trainingDiscounted staff shop Annual bonus schemeDue to Covid this role will involve working from home for the foreseeable future - all necessary equipment will be provided. Hours of work and pay rate:Monday to Thursday 09:00AM-17:30PMFriday 09:00AM-17:00PMPay rate of £12.30 per hour. Responsibilities:This role is to support the UK market, so you would be dealing with inbound calls from healthcare professionals who are predominantly within the NHS and the private medical sector.Processing telephone orders, inquiries, complaints, and requests for informationArranging for returns and credits to customers' accountsProvide updates to customers and collect feedback on customer satisfactionWorking with stakeholders from all areas of the businessMaintaining corporate SLAs and individual KPIsResponding to email inquiries from customersMaintaining customer and product knowledge Requirements:Strong customer focusEffective communication skills in English - verbal and writtenAbility to work in a team environmentGood computer skills including data inputAbility to work in a fast-paced and busy environmentOrganizational, numerical and administrative skillsWillingness to take ownership of issues and resolve them when necessaryIf you're passionate about delivering a high-quality service to corporate customers, then apply today!
        Do you pride yourself on being able to provide outstanding Customer Service? Are you a natural communicator?We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their diverse customer base. If you are friendly, proactive and articulate, you'll feel right at home in this diverse and welcoming team.Benefits:On-site car parking and cycle storageSubsidized on-site restaurantOn-site gymComprehensive trainingDiscounted staff shop Annual bonus schemeDue to Covid this role will involve working from home for the foreseeable future - all necessary equipment will be provided. Hours of work and pay rate:Monday to Thursday 09:00AM-17:30PMFriday 09:00AM-17:00PMPay rate of £12.30 per hour. Responsibilities:This role is to support the UK market, so you would be dealing with inbound calls from healthcare professionals who are predominantly within the NHS and the private medical sector.Processing telephone orders, inquiries, complaints, and requests for informationArranging for returns and credits to customers' accountsProvide updates to customers and collect feedback on customer satisfactionWorking with stakeholders from all areas of the businessMaintaining corporate SLAs and individual KPIsResponding to email inquiries from customersMaintaining customer and product knowledge Requirements:Strong customer focusEffective communication skills in English - verbal and writtenAbility to work in a team environmentGood computer skills including data inputAbility to work in a fast-paced and busy environmentOrganizational, numerical and administrative skillsWillingness to take ownership of issues and resolve them when necessaryIf you're passionate about delivering a high-quality service to corporate customers, then apply today!
        • newcastle upon tyne, north east
        • permanent
        • £18,000 - £180,000 per year
        • full-time
        Foreign Language Customer Support Agents(German, Norwegian, Finnish, Japanese, French)Salary - £18,000 plus Permanent position37 hours per weekNewcastle basedThe role:I am looking for a customer service specialist to join a busy target-driven team based in Newcastle.My client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilise available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the this position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Foreign Language Customer Support Agents(German, Norwegian, Finnish, Japanese, French)Salary - £18,000 plus Permanent position37 hours per weekNewcastle basedThe role:I am looking for a customer service specialist to join a busy target-driven team based in Newcastle.My client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilise available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the this position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • aylesbury, south east
        • contract
        • £150 - £230 per day
        • full-time
        Do you want to work on one of the largest rail projects to date as a Stakeholder Manager? A main contractor requires a Stakeholder Manager to join their team on a long term contract basis in Aylesbury. This will be working on a high profile and high speed rail project that will deliver great opportunities and experience. To be the right candidate you must have rail experience and must live in aylesbury or a surrounding area. The rate is £150-170 PAYE or £220-230 LTD. This role will allow people the ability to gain great experience within building relationships Experience in the rail and Stakeholder Officer experience is necessary.Benefits:To work for a tier one construction company Long Term Contract opportunityA change to gain experience in a tier 1 company of a project of high velocityOpportunity to learn and develop skills Able to public relations within private and public sectorA friendly teamA chance to be involved in a high speed and high profile projectResponsibilities:Map the stakeholder, customer and community interfaces and introduce the project via various means of communication.Liaise directly with all stakeholders and customers related to all projects ensuring contact and management of all expectations by ensuring each customer knows who to contact for an enquiry, when work will start and finish and problem solve any concerns they may have about the work.Full responsibility and accountability for the adherence to all Undertakings and Assurances in relation to the Design and Planning of all works Build sustainable relationships of trust with operational peers, the client and HS2Adopt a proactive and positive approach when liaising with customers and the community Develop and maintain working relationships with the local authorities, various customer team, community leaders and operational staff.Attend regular planning meetings when required and proactively engage the Design and Planning teams in order to mitigate community impact from the project works. The ideal candidate will have:Previous liaison and construction experienceAble to present themselves empathetically and diplomaticallyExcellent communication skillsStrong IT skills in MS Office including Outlook, Excel / WordThe ability to multitask and have high attention to detailExperience in the Construction IndustryIf you are looking to join a successful company who looks to help grow their staff members and develop your career then contact or call 07500 222310. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Do you want to work on one of the largest rail projects to date as a Stakeholder Manager? A main contractor requires a Stakeholder Manager to join their team on a long term contract basis in Aylesbury. This will be working on a high profile and high speed rail project that will deliver great opportunities and experience. To be the right candidate you must have rail experience and must live in aylesbury or a surrounding area. The rate is £150-170 PAYE or £220-230 LTD. This role will allow people the ability to gain great experience within building relationships Experience in the rail and Stakeholder Officer experience is necessary.Benefits:To work for a tier one construction company Long Term Contract opportunityA change to gain experience in a tier 1 company of a project of high velocityOpportunity to learn and develop skills Able to public relations within private and public sectorA friendly teamA chance to be involved in a high speed and high profile projectResponsibilities:Map the stakeholder, customer and community interfaces and introduce the project via various means of communication.Liaise directly with all stakeholders and customers related to all projects ensuring contact and management of all expectations by ensuring each customer knows who to contact for an enquiry, when work will start and finish and problem solve any concerns they may have about the work.Full responsibility and accountability for the adherence to all Undertakings and Assurances in relation to the Design and Planning of all works Build sustainable relationships of trust with operational peers, the client and HS2Adopt a proactive and positive approach when liaising with customers and the community Develop and maintain working relationships with the local authorities, various customer team, community leaders and operational staff.Attend regular planning meetings when required and proactively engage the Design and Planning teams in order to mitigate community impact from the project works. The ideal candidate will have:Previous liaison and construction experienceAble to present themselves empathetically and diplomaticallyExcellent communication skillsStrong IT skills in MS Office including Outlook, Excel / WordThe ability to multitask and have high attention to detailExperience in the Construction IndustryIf you are looking to join a successful company who looks to help grow their staff members and develop your career then contact or call 07500 222310. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • chatham, south east
        • temporary
        • £10.50 - £12.00 per hour
        • full-time
        About Our ClientOur client is shaping the future of the technology industry. Join them to shape how customers are supported now and for years to come.Job Responsibilities:As a PTS Connected Specialist you will be responsible for the ownership and resolution of technical and engagement support issues originating from our customers.You will interface with North American end-consumers, client re-sellers and stores.You will consistently apply customer service communication engagement skills and in-depth knowledge of our clients products, audio/wireless/Bluetooth/networking technologies, procedures, and alternatives to assess customer needs and resolve issues thereby building a solid and satisfied customer relationship.Providing end consumer support for all current and legacy clients audio products.Requirements:A minimum of 3 year's experience in a customer service or technical support roleBasic understanding of domestic networksDesirable- Working knowledge of the latest home theatre, streaming audio, wireless home networking, and Bluetooth technologyDemonstrable ability to manage and resolve highly technical troubleshooting issues involving consumer audio and home networking devicesProficiency in navigating PC and mobile operating systems, including but not limited to, Windows, Apple, and Android based platformsExcellent communication and interpersonal skills (written and verbal) with demonstrated ability to translate technical information to a non-technical audienceAdaptable, flexible, and open to coaching feedbackPassion and self-motivation to stay current with job related technologies and developmentsAbility to work a flexible shift including weekends and holidays in a call centre environmentApply today and make a real difference to how our client supports the customer of the future. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        About Our ClientOur client is shaping the future of the technology industry. Join them to shape how customers are supported now and for years to come.Job Responsibilities:As a PTS Connected Specialist you will be responsible for the ownership and resolution of technical and engagement support issues originating from our customers.You will interface with North American end-consumers, client re-sellers and stores.You will consistently apply customer service communication engagement skills and in-depth knowledge of our clients products, audio/wireless/Bluetooth/networking technologies, procedures, and alternatives to assess customer needs and resolve issues thereby building a solid and satisfied customer relationship.Providing end consumer support for all current and legacy clients audio products.Requirements:A minimum of 3 year's experience in a customer service or technical support roleBasic understanding of domestic networksDesirable- Working knowledge of the latest home theatre, streaming audio, wireless home networking, and Bluetooth technologyDemonstrable ability to manage and resolve highly technical troubleshooting issues involving consumer audio and home networking devicesProficiency in navigating PC and mobile operating systems, including but not limited to, Windows, Apple, and Android based platformsExcellent communication and interpersonal skills (written and verbal) with demonstrated ability to translate technical information to a non-technical audienceAdaptable, flexible, and open to coaching feedbackPassion and self-motivation to stay current with job related technologies and developmentsAbility to work a flexible shift including weekends and holidays in a call centre environmentApply today and make a real difference to how our client supports the customer of the future. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        • leeds, yorkshire and the humber
        • temporary
        • £12.28 per hour
        • full-time
        Do you pride yourself on being able to provide outstanding Customer Service? Are you a natural communicator? Are you a recent graduate looking for the first step in a rewarding career?We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their diverse customer base. If you are friendly, proactive and articulate, you'll feel right at home in this diverse and welcoming team. This role is to support healthcare professionals who use our client's medical devices and equipment in critical and medical environments. A professional and competent outlook is paramount in this role. BenefitsBring your own ideas and shape the departmentBonus scheme (Performance based)Onsite Gym for employee useDiscounted onsite product ShopCareer Development Opportunities Pay & HoursSalary £12.28 per hour37 HOURS per week, Monday to FridayHours: 08:00AM - 18:00PM, hours flexible between these times ResponsibilitiesManage telephone enquiries through to a satisfactory resolutionThrough this log all interactions in Salesforce CRM with a Right First-Time mindsetProcess customer orders with accuracy, and following correct proceduresResponsible for promoting Self-Service adoption through J&J Customer Connect, EDI and any other automation channelEstablish and promote customer relationship building and share the voice of the customer feedbackDrives first time resolutionResponsible for driving root-cause analysis and action plans using available reporting tools.Responsible for promoting Self-Service adoption through J&J Customer Connect, EDI and any other automation channelsAssist in the development of a working environment for his/her team that fosters commitment, high energy, innovation, teamwork, customer dedication, and continuous improvement. The Leeds site has a culture of continuous improvement, Health and Safety, and all-round Quality assurance. We take pride in the work we do with our patients and employees and this role is seen a vital to that continuing mentality Requirements:The below are skills and competencies required in this role.Excellent communication skills, both verbal and writtenProven ability to establish and grow customer relationships over the telephoneA self-motivated, committed team player that takes initiative/ownershipAbility to develop close relationships with customers, suppliers, colleagues and senior stakeholdersStrong decision-making ability and ability to give clear directionsGood understanding of departmental objectives and how they fit into the end to end supply chainKnowledge of Excel; familiarity with business intelligence toolsAnalytical skills and strong organizational abilitiesAttention to detailProblem-solving aptitude The below are Education and experience required for this role.Educated to A level standard and or NVQ level 3Relevant experience in Customer Services, principally in telephone work, with a Customer first mind set.Proficient in Microsoft PackagesPositively support LEAN, 6S, process excellence/improvements.Customer-focused & goal orientatedTakes personal responsibility for decisions and delivering resultsEnsure compliance with the Company's product complaint process.Willingness to travel, and attend meetings as required.This role will help you become part of a high performing team, allowing you to demonstrate leadership qualities and be an important business partner We have a culture of personal development so providing you have the personal capability and customer service experience we will work with you to develop yourself fully whilst working in this role.We receive a high volume of applications and if you have not been contacted within 4 weeks please consider that you have not been successful at this time.
        Do you pride yourself on being able to provide outstanding Customer Service? Are you a natural communicator? Are you a recent graduate looking for the first step in a rewarding career?We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their diverse customer base. If you are friendly, proactive and articulate, you'll feel right at home in this diverse and welcoming team. This role is to support healthcare professionals who use our client's medical devices and equipment in critical and medical environments. A professional and competent outlook is paramount in this role. BenefitsBring your own ideas and shape the departmentBonus scheme (Performance based)Onsite Gym for employee useDiscounted onsite product ShopCareer Development Opportunities Pay & HoursSalary £12.28 per hour37 HOURS per week, Monday to FridayHours: 08:00AM - 18:00PM, hours flexible between these times ResponsibilitiesManage telephone enquiries through to a satisfactory resolutionThrough this log all interactions in Salesforce CRM with a Right First-Time mindsetProcess customer orders with accuracy, and following correct proceduresResponsible for promoting Self-Service adoption through J&J Customer Connect, EDI and any other automation channelEstablish and promote customer relationship building and share the voice of the customer feedbackDrives first time resolutionResponsible for driving root-cause analysis and action plans using available reporting tools.Responsible for promoting Self-Service adoption through J&J Customer Connect, EDI and any other automation channelsAssist in the development of a working environment for his/her team that fosters commitment, high energy, innovation, teamwork, customer dedication, and continuous improvement. The Leeds site has a culture of continuous improvement, Health and Safety, and all-round Quality assurance. We take pride in the work we do with our patients and employees and this role is seen a vital to that continuing mentality Requirements:The below are skills and competencies required in this role.Excellent communication skills, both verbal and writtenProven ability to establish and grow customer relationships over the telephoneA self-motivated, committed team player that takes initiative/ownershipAbility to develop close relationships with customers, suppliers, colleagues and senior stakeholdersStrong decision-making ability and ability to give clear directionsGood understanding of departmental objectives and how they fit into the end to end supply chainKnowledge of Excel; familiarity with business intelligence toolsAnalytical skills and strong organizational abilitiesAttention to detailProblem-solving aptitude The below are Education and experience required for this role.Educated to A level standard and or NVQ level 3Relevant experience in Customer Services, principally in telephone work, with a Customer first mind set.Proficient in Microsoft PackagesPositively support LEAN, 6S, process excellence/improvements.Customer-focused & goal orientatedTakes personal responsibility for decisions and delivering resultsEnsure compliance with the Company's product complaint process.Willingness to travel, and attend meetings as required.This role will help you become part of a high performing team, allowing you to demonstrate leadership qualities and be an important business partner We have a culture of personal development so providing you have the personal capability and customer service experience we will work with you to develop yourself fully whilst working in this role.We receive a high volume of applications and if you have not been contacted within 4 weeks please consider that you have not been successful at this time.
        • newport, wales
        • permanent
        • £22,000 - £23,000 per year
        • full-time
        Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a Fluent in German and in English? Then I want to talk to you! We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus! Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the top of your game! Benefits:On-site parkingFlexible working from home options - up to 3 days a week! Salary is £22,000 per annum25 days holiday plus bank holidayEnhanced maternity and paternity payPool table in the kitchen areaChance to achieve Monthly bonuses through Employee of the Month schemeTraining programmeGreat working hours - Monday to Friday and no evenings! As the provider of Customer Service for our Customers, you will be able to demonstrate:Great customer service skillsExcellent presentation and communication skillsStrong inter-personal skillsGood team work ethic Responsibilities:Dealing with Customer queries via email and telephoneUpdating customer records accurately on in house systemsManaging internal diariesHandling customer complaints through to resolutionSharing best practice with team This isn't your normal customer service advisor role, it is within a smaller company who really take their time to service their clients, and provide a smooth and stress free experience. If you are a people person, and believe the best way to do something is how you want it done, then this is for you. If this sounds like the role for you, don't hesitate, apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a Fluent in German and in English? Then I want to talk to you! We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus! Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the top of your game! Benefits:On-site parkingFlexible working from home options - up to 3 days a week! Salary is £22,000 per annum25 days holiday plus bank holidayEnhanced maternity and paternity payPool table in the kitchen areaChance to achieve Monthly bonuses through Employee of the Month schemeTraining programmeGreat working hours - Monday to Friday and no evenings! As the provider of Customer Service for our Customers, you will be able to demonstrate:Great customer service skillsExcellent presentation and communication skillsStrong inter-personal skillsGood team work ethic Responsibilities:Dealing with Customer queries via email and telephoneUpdating customer records accurately on in house systemsManaging internal diariesHandling customer complaints through to resolutionSharing best practice with team This isn't your normal customer service advisor role, it is within a smaller company who really take their time to service their clients, and provide a smooth and stress free experience. If you are a people person, and believe the best way to do something is how you want it done, then this is for you. If this sounds like the role for you, don't hesitate, apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • leeds, yorkshire and the humber
        • permanent
        • £21,000 - £25,000, per year, Bonus, Benefits, Pension, Parking
        • full-time
        A fast growing business that works in the construction and civil engineering sectors has an immediate opportunity for a Hire Desk Administrator to join the team in Leeds. The role is ideally suited to someone with knowledge of the hire industry from sectors such as equipment or vehicle hire and leasing who can deliver exceptional customer service to businesses across the Yorkshire region and who can convert enquiries into bookings by working closely with the commercial, technical and sales teams to fully understand the product offering and identify solutions for a variety of customer needs.Duties of the Hire Desk Administrator will include:Taking inbound calls and acting as the first point of contact for customer enquiries, responding in a timely and effective mannerIdentifying the appropriate product offering for customers and coordinating fulfilment of ordersMaintaining contract rates and negotiating where necessaryIdentifying opportunities to cross sell products or servicesEnsuring the accurate administration of contracts and orders, maintaining system and paperwork accuracy Supporting the business with periodic stock takesWe're looking for an individual with good communication skills who's comfortable talking to customers in the construction, housing and civil engineering sectors about their need to hire plant and equipment. You'll need a good standard of IT skills especially with Microsoft packages and the ability to effectively operate and manage a CRM system. Previous experience of the Hire sector is preferred.On offer is the chance to join a growing business in a sector that is set for significant growth. The salary and benefits package on offer is generous, and there is opportunity for personal development and progression with a reputable business.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        A fast growing business that works in the construction and civil engineering sectors has an immediate opportunity for a Hire Desk Administrator to join the team in Leeds. The role is ideally suited to someone with knowledge of the hire industry from sectors such as equipment or vehicle hire and leasing who can deliver exceptional customer service to businesses across the Yorkshire region and who can convert enquiries into bookings by working closely with the commercial, technical and sales teams to fully understand the product offering and identify solutions for a variety of customer needs.Duties of the Hire Desk Administrator will include:Taking inbound calls and acting as the first point of contact for customer enquiries, responding in a timely and effective mannerIdentifying the appropriate product offering for customers and coordinating fulfilment of ordersMaintaining contract rates and negotiating where necessaryIdentifying opportunities to cross sell products or servicesEnsuring the accurate administration of contracts and orders, maintaining system and paperwork accuracy Supporting the business with periodic stock takesWe're looking for an individual with good communication skills who's comfortable talking to customers in the construction, housing and civil engineering sectors about their need to hire plant and equipment. You'll need a good standard of IT skills especially with Microsoft packages and the ability to effectively operate and manage a CRM system. Previous experience of the Hire sector is preferred.On offer is the chance to join a growing business in a sector that is set for significant growth. The salary and benefits package on offer is generous, and there is opportunity for personal development and progression with a reputable business.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • corby, east midlands
        • contract
        • £12.66 per hour
        • full-time
        Customer Service Representative We are currently looking to recruit a Customer Service Representative into the Tata Steel Tubes site in Corby. This is a fantastic opportunity, for somebody to join our customer services department in an entry level role, providing both front and back office support, including some customer facing activities. Tata Tube Products are one of Europe's leading tube suppliers with a long and successful track record in the industry. Our products and services are specially packaged to meet our client's needs whether they are in the construction, conveyance, lifting/excavating and agricultural machinery. Our customers are at the heart of everything we do, and as a Customer Service Representative you will be required to develop a deep understanding of our customer's needs while supporting the front office (customer facing) Customer Service Department. The RoleAs the Customer Service Representative, the purpose of the jobholder is to support the front office customer service department with all aspects of administration. To provide and validate data and information for customer orders to maximise customer satisfaction. The key responsibilities for this role will include the following;Proactively manage effective working relationships with customers providing them with agreed service level, sales order support, complaint handling & issue resolution.Respond to general enquiries as appropriate or facilitate re-direction to the relevant contact within the customer triangle.Proactively identify critical service issues with the customer and if an alternative delivery cannot be agreed use the internal prioritisation and escalation process to resolve. Manage and maintain the order book in line with the sales contract and facilitate adherence to the agreed service levels and working capital targets.Identify & propose improvement to the customer relationship in all aspects of customer satisfaction in order to add value to the commercial agreement. The RequirementsAs a Customer Service Representative, you will be need the following skills and competencies:A customer first mentalityBe driven for resultsBe able to make clear and concise decisionsStrive for excellence in all dutiesBe a savvy user of IT equipmentTeam Player QualificationsHigher Education (HNC/A Levels)Customer Service Experience Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Customer Service Representative We are currently looking to recruit a Customer Service Representative into the Tata Steel Tubes site in Corby. This is a fantastic opportunity, for somebody to join our customer services department in an entry level role, providing both front and back office support, including some customer facing activities. Tata Tube Products are one of Europe's leading tube suppliers with a long and successful track record in the industry. Our products and services are specially packaged to meet our client's needs whether they are in the construction, conveyance, lifting/excavating and agricultural machinery. Our customers are at the heart of everything we do, and as a Customer Service Representative you will be required to develop a deep understanding of our customer's needs while supporting the front office (customer facing) Customer Service Department. The RoleAs the Customer Service Representative, the purpose of the jobholder is to support the front office customer service department with all aspects of administration. To provide and validate data and information for customer orders to maximise customer satisfaction. The key responsibilities for this role will include the following;Proactively manage effective working relationships with customers providing them with agreed service level, sales order support, complaint handling & issue resolution.Respond to general enquiries as appropriate or facilitate re-direction to the relevant contact within the customer triangle.Proactively identify critical service issues with the customer and if an alternative delivery cannot be agreed use the internal prioritisation and escalation process to resolve. Manage and maintain the order book in line with the sales contract and facilitate adherence to the agreed service levels and working capital targets.Identify & propose improvement to the customer relationship in all aspects of customer satisfaction in order to add value to the commercial agreement. The RequirementsAs a Customer Service Representative, you will be need the following skills and competencies:A customer first mentalityBe driven for resultsBe able to make clear and concise decisionsStrive for excellence in all dutiesBe a savvy user of IT equipmentTeam Player QualificationsHigher Education (HNC/A Levels)Customer Service Experience Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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