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3 jobs found in wales

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    • barry, wales
    • temporary
    • £10.01 per hour
    • randstad business support
    A great opportunity has just come up to join a customer service team based in Barry, South Wales on a temporary basis starting at the beginning of September and continuing until at least 31st March 2022.This role will be completely phone based and some home working will be required but full support, equipment and training will be providedThe hours of work will be Monday to Friday, 8:00am-5:00pm Main DutiesInbound call handling, taking a variety of inbound calls relating to the company's servicesLogging requests for servicesResolving customer queriesTaking payments over the phone Essential Skills:Previous call centre experience essential Experience of dealing with the public to deliver a high level of customer serviceMust be reliable and hardworkingGood Computer SkillsAble to work well alone and as part of a teamWelsh speaking desirableAble to communicate effectively with a range of customers and stakeholders, in order to provide an excellent customer service. If you feel you are right for the role apply today. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    A great opportunity has just come up to join a customer service team based in Barry, South Wales on a temporary basis starting at the beginning of September and continuing until at least 31st March 2022.This role will be completely phone based and some home working will be required but full support, equipment and training will be providedThe hours of work will be Monday to Friday, 8:00am-5:00pm Main DutiesInbound call handling, taking a variety of inbound calls relating to the company's servicesLogging requests for servicesResolving customer queriesTaking payments over the phone Essential Skills:Previous call centre experience essential Experience of dealing with the public to deliver a high level of customer serviceMust be reliable and hardworkingGood Computer SkillsAble to work well alone and as part of a teamWelsh speaking desirableAble to communicate effectively with a range of customers and stakeholders, in order to provide an excellent customer service. If you feel you are right for the role apply today. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • newport, wales
    • temporary
    • competitive
    • loyds banking group
    Lloyds Job- NewportAre you looking for a full time role being involved in assisting customers with their financial and service needs? This role with Lloyds is for a driven candidate who can offer excellent customer service and help people across Britain prosper financially. For this role it is essential that candidates act in line with Group Values, Behaviours and Codes of Responsibility and support LBG priorities. Job Responsibility & Requirements:▪ Enters data into standard company systems.▪ Interacts courteously to maintain a positive client experience.▪ Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.▪ Carries out standard customer service activities and responds to a range of customer enquiries whilst following established practices and procedures.▪ Supports development of personal capabilities by pursuing existing formal and informal training opportunities.▪ Receives and interacts with visitors and telephone callers by responding to various requests for information and referring non-routine matters to colleagues.▪ Works according to an assigned schedule.Role Details: Customer Care Advisor35 hours per week (morning based)6 month contract (likely to be extended or made permanent)Training period - 5 weeks in house (Mon-Fri 9am-5pm) Summary This is a role worth applying for because it offers a very valuable training programme which will get you up to speed with the expectations of your role and will offer fantastic experience to boost your interaction skills and help hone problem solving skills.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Lloyds Job- NewportAre you looking for a full time role being involved in assisting customers with their financial and service needs? This role with Lloyds is for a driven candidate who can offer excellent customer service and help people across Britain prosper financially. For this role it is essential that candidates act in line with Group Values, Behaviours and Codes of Responsibility and support LBG priorities. Job Responsibility & Requirements:▪ Enters data into standard company systems.▪ Interacts courteously to maintain a positive client experience.▪ Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.▪ Carries out standard customer service activities and responds to a range of customer enquiries whilst following established practices and procedures.▪ Supports development of personal capabilities by pursuing existing formal and informal training opportunities.▪ Receives and interacts with visitors and telephone callers by responding to various requests for information and referring non-routine matters to colleagues.▪ Works according to an assigned schedule.Role Details: Customer Care Advisor35 hours per week (morning based)6 month contract (likely to be extended or made permanent)Training period - 5 weeks in house (Mon-Fri 9am-5pm) Summary This is a role worth applying for because it offers a very valuable training programme which will get you up to speed with the expectations of your role and will offer fantastic experience to boost your interaction skills and help hone problem solving skills.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • llandudno, wales
    • temporary
    • £9.09 - £9.09, per hour, inc rate is at weekends
    • randstad business support
    Exciting temporary opportunities for experienced contact centre staff dealing with inbound and outbound calls starting immediately! Full time hours available for the right people with the right experience!Supporting the mass vaccination team in Llandudno and St Asaph, these roles would suit people with previous contact centre experience or great admin, used to team and independent working. You must have relevant experience, have outstanding customer service skills, have the ability to stay calm under pressure and be able to prioritise tasks and ensure all aspects of the role are completed.The ability to use various IT packages and pick up new systems with ease is essential as is being a fast learner and display a positive attitude to challenging situations!Potential candidates must complete various online training modules, and be able to provide a full CV and reference details covering the last 3 year minimum.Please apply if you have the experience, drive, commitment and energy to be part of this fantastic project!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    Exciting temporary opportunities for experienced contact centre staff dealing with inbound and outbound calls starting immediately! Full time hours available for the right people with the right experience!Supporting the mass vaccination team in Llandudno and St Asaph, these roles would suit people with previous contact centre experience or great admin, used to team and independent working. You must have relevant experience, have outstanding customer service skills, have the ability to stay calm under pressure and be able to prioritise tasks and ensure all aspects of the role are completed.The ability to use various IT packages and pick up new systems with ease is essential as is being a fast learner and display a positive attitude to challenging situations!Potential candidates must complete various online training modules, and be able to provide a full CV and reference details covering the last 3 year minimum.Please apply if you have the experience, drive, commitment and energy to be part of this fantastic project!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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