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    2 jobs found in birmingham, west midlands

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        • birmingham, west midlands
        • temp to perm
        • £9.00 per hour
        • randstad business support
        OverviewBirmingham City Centre - B1German Speaking Lead Generator/Outbound Customer Service Job Type: Temporary to permanent Salary: £9.00 per hourAbout the opportunityWe are delighted to be recruiting and working with an established sales and marketing organisation in Birmingham. We are searching for a diligent and fluent German speaker to assist the team with a campaign for one of their German clients. You will be tasked with speaking to German business & generating leads for the sales team to follow up and convert into new business. The role, the responsibilities & what you will needLook to find out details of key decision makers within respective businessShow excellent customer service skills when looking to retrieve this informationYou will need Good telephone mannerYou will need to have excellent verbal and interpersonal CommunicationYou will have the ability to work to targets; call volumes, conversations and leadsYou will have excellent time management skillsPossess the ability to work well in a pressured environmentHave great client liaison skillsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        OverviewBirmingham City Centre - B1German Speaking Lead Generator/Outbound Customer Service Job Type: Temporary to permanent Salary: £9.00 per hourAbout the opportunityWe are delighted to be recruiting and working with an established sales and marketing organisation in Birmingham. We are searching for a diligent and fluent German speaker to assist the team with a campaign for one of their German clients. You will be tasked with speaking to German business & generating leads for the sales team to follow up and convert into new business. The role, the responsibilities & what you will needLook to find out details of key decision makers within respective businessShow excellent customer service skills when looking to retrieve this informationYou will need Good telephone mannerYou will need to have excellent verbal and interpersonal CommunicationYou will have the ability to work to targets; call volumes, conversations and leadsYou will have excellent time management skillsPossess the ability to work well in a pressured environmentHave great client liaison skillsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • solihull, west midlands
        • contract
        • £19,500 per year
        • randstad business support
        We have an great opportunity for and experienced Customer Service/Sales Administrator to join a leading manufacturer based in Shirley on a 12 month fixed term basis. You will act of the first point of contact for customers so will be responsible for taking orders and answering queries over the phone, email or live chat functions, while consistently providing a high level of customer service. Responsibilities: Process all customer mail, fax, e-mail, telephone, and web contact on a same day basis and ensure customer's requirements are managedTo ensure all verbal orders are placed and all details are correct as per the customers requestTo ensure Direct Delivery service is used and rules and regulations are adhered to in relation to thisEnsure that all processes and procedures are handled as per company, functional, or team policy and guidelines.Ensure that all checking, verification, and authorisation procedures are strictly adhered to, and any awareness of deviation from them is reported to your line manager so that further training can be identified.Develop a clear and detailed understanding of all products and servicesEnsure that team members fully understand and adhere to the credit and returns process at all timesEnsure that the special orders policy is fully understood by all team members and adhered to at all timesEnsure that all targets and goals set on a team and individual basis are met at all times.To ensure the highest possible level of customer service is given at all timesTo specifically coordinate the support for large contracts and look after and process orders and queriesTo also offer cover support to other Business Units within the Sales Office when neededSkills/ Experience:Customer service/ Sales Admin experience Order processing Attention to detail Collaborative Team WorkingProblem SolvingMFG Pro KnowledgeAbility to use client relationship management processesComplaint HandingMicrosoft Office - Excel, Word, PowerPointAn exposure to and an understanding of a broad range of business functions related to the sales processBenefits:Salary of 19,50012 month FTCWorking hours 9-5:30 (may be called to work on a Saturday 8:30 -1 working from home)Parking in siteGreat performance incentives Click apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We have an great opportunity for and experienced Customer Service/Sales Administrator to join a leading manufacturer based in Shirley on a 12 month fixed term basis. You will act of the first point of contact for customers so will be responsible for taking orders and answering queries over the phone, email or live chat functions, while consistently providing a high level of customer service. Responsibilities: Process all customer mail, fax, e-mail, telephone, and web contact on a same day basis and ensure customer's requirements are managedTo ensure all verbal orders are placed and all details are correct as per the customers requestTo ensure Direct Delivery service is used and rules and regulations are adhered to in relation to thisEnsure that all processes and procedures are handled as per company, functional, or team policy and guidelines.Ensure that all checking, verification, and authorisation procedures are strictly adhered to, and any awareness of deviation from them is reported to your line manager so that further training can be identified.Develop a clear and detailed understanding of all products and servicesEnsure that team members fully understand and adhere to the credit and returns process at all timesEnsure that the special orders policy is fully understood by all team members and adhered to at all timesEnsure that all targets and goals set on a team and individual basis are met at all times.To ensure the highest possible level of customer service is given at all timesTo specifically coordinate the support for large contracts and look after and process orders and queriesTo also offer cover support to other Business Units within the Sales Office when neededSkills/ Experience:Customer service/ Sales Admin experience Order processing Attention to detail Collaborative Team WorkingProblem SolvingMFG Pro KnowledgeAbility to use client relationship management processesComplaint HandingMicrosoft Office - Excel, Word, PowerPointAn exposure to and an understanding of a broad range of business functions related to the sales processBenefits:Salary of 19,50012 month FTCWorking hours 9-5:30 (may be called to work on a Saturday 8:30 -1 working from home)Parking in siteGreat performance incentives Click apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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