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        • llanelli, wales
        • temporary
        • £14.86 per hour
        • randstad business support
        PRINCIPAL ACCOUNTABILITIES:To assist the Coordinator in the local development, implementation and ongoing management of the Communities for Work and Communities for Work Plus and Legacy Programme. To provide leadership, support and supervision of the team in relation to CCC's people management & performance strategies.To be accountable for the delivery of the Communities for Work, Communities for Work Plus and Legacy Programmes.Development and implementation of effective and efficient operational procedures within the Communities for Work, Communities for Work Plus and Legacy Programmes.To regularly monitor, collate and analyse statistics relevant to the Programmes.Develop and implement effective reporting plans, mechanisms and innovative strategies to directly impact the performance of the Learning Communities programme. To be involved in dealing with enquiries to the service, taking referrals and completing initial assessments.To employ techniques that will support the team to encourage individuals to adopt learning and employment focused behaviours.Assist the Coordinator to identify, develop and maximise innovative marketing opportunities to increase participation in the Communities for Work, Communities for Work Plus and Legacy Programmes. Manage the web site and social media updates in relation to the Communities for Work, Communities for Work Plus and Legacy Programmes to maximise accessible online information.To support the Coordinator with the engagement, recruitment and development of volunteers to support the delivery of the Programmes.To keep clear, concise and consistent records of activities, volunteers engaged in the project, client records and project outcomes for monitoring and evaluation purposes in line with the funding guidelines and Local Authority financial regulations and grants manual guidelines.To participate in relevant meetings and joint programme planning with partners Schools, Colleges, Families First, Flying Start, Education and Children's Services, Third Sector organisations and further education providers. Link to the work of the Regional Learning Partnership and link to the development of the Regional Delivery Plan for Employment and Skills for South West and Central Wales.To participate and contribute to Regional developments and initiatives focused on Employment.To identify additional funding opportunities to add value to the programme including future EU sources. To assist the Coordinator in the preparation and presentation of reports to relevant bodies including the local Board, partnerships, Council committees and other partners.To develop, implement and manage safe, effective and efficient operational plans and procedures, being committed to best practice and customer care.Ensure equality, diversity, wellbeing and sustainability are valued and embedded into servicesAssist the Coordinator in completion and monitoring of budget performance and develop innovative strategies to positively impact departmental performance.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        PRINCIPAL ACCOUNTABILITIES:To assist the Coordinator in the local development, implementation and ongoing management of the Communities for Work and Communities for Work Plus and Legacy Programme. To provide leadership, support and supervision of the team in relation to CCC's people management & performance strategies.To be accountable for the delivery of the Communities for Work, Communities for Work Plus and Legacy Programmes.Development and implementation of effective and efficient operational procedures within the Communities for Work, Communities for Work Plus and Legacy Programmes.To regularly monitor, collate and analyse statistics relevant to the Programmes.Develop and implement effective reporting plans, mechanisms and innovative strategies to directly impact the performance of the Learning Communities programme. To be involved in dealing with enquiries to the service, taking referrals and completing initial assessments.To employ techniques that will support the team to encourage individuals to adopt learning and employment focused behaviours.Assist the Coordinator to identify, develop and maximise innovative marketing opportunities to increase participation in the Communities for Work, Communities for Work Plus and Legacy Programmes. Manage the web site and social media updates in relation to the Communities for Work, Communities for Work Plus and Legacy Programmes to maximise accessible online information.To support the Coordinator with the engagement, recruitment and development of volunteers to support the delivery of the Programmes.To keep clear, concise and consistent records of activities, volunteers engaged in the project, client records and project outcomes for monitoring and evaluation purposes in line with the funding guidelines and Local Authority financial regulations and grants manual guidelines.To participate in relevant meetings and joint programme planning with partners Schools, Colleges, Families First, Flying Start, Education and Children's Services, Third Sector organisations and further education providers. Link to the work of the Regional Learning Partnership and link to the development of the Regional Delivery Plan for Employment and Skills for South West and Central Wales.To participate and contribute to Regional developments and initiatives focused on Employment.To identify additional funding opportunities to add value to the programme including future EU sources. To assist the Coordinator in the preparation and presentation of reports to relevant bodies including the local Board, partnerships, Council committees and other partners.To develop, implement and manage safe, effective and efficient operational plans and procedures, being committed to best practice and customer care.Ensure equality, diversity, wellbeing and sustainability are valued and embedded into servicesAssist the Coordinator in completion and monitoring of budget performance and develop innovative strategies to positively impact departmental performance.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newport, wales
        • temporary
        • £10.41 per hour
        • randstad business support
        We are currently recruiting for customer service advisers to work in a contact centre in Newport. If you are looking for full time hours on a temporary basis and are available to start immediately apply today.Job Purpose:To respond to customer queries from the public and colleagues on a full range of issues regarding services provided by our client and other partner organisations. To provide an efficient, professional and personalised service with focus on creating a positive customer experience. Key Responsibilities: To provide accurate and consistent information and advice to members of the public and internal customers on behalf of our client and other partner organisations, ensuring first time resolution levels are maximised for customer enquiries and requests.To utilise digital systems to their full potential to manage and respond to queries, maintain accurate records and provide information as required.To ensure compliance with national legislation relating to confidentiality of information and the principles of data handling.To ensure that a high standard of professional customer service is provided at all times.To ensure external and internal customers have all relevant information and fully understand any action to be taken.To encourage external and internal customers to 'self-serve' and use digital systems and solutions wherever possible.To work closely with colleagues in delivering services from start to finish, creating a positive experience for customers.To identify and escalate any issues as appropriate to line management.To undertake any associated administrative work as required Essential Skills:Educated to A level standard or equivalent or proven experience within a contact centre environment.Customer service qualification or willingness to undertake job related trainingUnderstanding the principles of excellent customer service. Knowledge of computer software packages including Microsoft Office.Significant experience of working in a customer service role and/or providing a service to the publicExperience of using multiple systems to record and reference informationExperience of referring to processes, policies and guidance to inform decisions regarding complex enquiries and administrative tasksExperience of interacting with the public through multiple contact channelsAbility to work independently and manage and prioritise own workload when required, as well as working in a contact centre environment.Ability to communicate confidently and effectively with a wide range of individuals including colleagues.Possess excellent computer skills and demonstrate ability to promote the benefits of technology to othersAble to interpret procedures, processes, policy and guidance, and make sound decisions regarding complex enquiriesDemonstrates tact, diplomacy, resilience, empathy and assertivenessDemonstrates excellent active listening skills Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We are currently recruiting for customer service advisers to work in a contact centre in Newport. If you are looking for full time hours on a temporary basis and are available to start immediately apply today.Job Purpose:To respond to customer queries from the public and colleagues on a full range of issues regarding services provided by our client and other partner organisations. To provide an efficient, professional and personalised service with focus on creating a positive customer experience. Key Responsibilities: To provide accurate and consistent information and advice to members of the public and internal customers on behalf of our client and other partner organisations, ensuring first time resolution levels are maximised for customer enquiries and requests.To utilise digital systems to their full potential to manage and respond to queries, maintain accurate records and provide information as required.To ensure compliance with national legislation relating to confidentiality of information and the principles of data handling.To ensure that a high standard of professional customer service is provided at all times.To ensure external and internal customers have all relevant information and fully understand any action to be taken.To encourage external and internal customers to 'self-serve' and use digital systems and solutions wherever possible.To work closely with colleagues in delivering services from start to finish, creating a positive experience for customers.To identify and escalate any issues as appropriate to line management.To undertake any associated administrative work as required Essential Skills:Educated to A level standard or equivalent or proven experience within a contact centre environment.Customer service qualification or willingness to undertake job related trainingUnderstanding the principles of excellent customer service. Knowledge of computer software packages including Microsoft Office.Significant experience of working in a customer service role and/or providing a service to the publicExperience of using multiple systems to record and reference informationExperience of referring to processes, policies and guidance to inform decisions regarding complex enquiries and administrative tasksExperience of interacting with the public through multiple contact channelsAbility to work independently and manage and prioritise own workload when required, as well as working in a contact centre environment.Ability to communicate confidently and effectively with a wide range of individuals including colleagues.Possess excellent computer skills and demonstrate ability to promote the benefits of technology to othersAble to interpret procedures, processes, policy and guidance, and make sound decisions regarding complex enquiriesDemonstrates tact, diplomacy, resilience, empathy and assertivenessDemonstrates excellent active listening skills Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newport, wales
        • temporary
        • £14.38 per hour
        • randstad business support
        Job PurposeTo provide consultancy, advice and guidance on complex complaints to Strategic Directors, Heads of Service, Service Managers, and Cabinet Members as required; producing high quality, factual, concise information that is written in a clear and accessible manner and that seeks to deliver the best possible outcomes for residents. To assist in ensuring that you provide a customer sensitive and effective response to complaints and representations from the public which ensures the Council meets its statutory and regulatory obligations, in accordance with relevant legislation; including the development of service specific strategies and policies. To be responsible for working to meet conflicting priorities and deadlines, and meeting quality and performance standards. To support the promotion of the work of the Customer team across the organisation, with senior managers and Members in order to support the embedding of the policies and procedures within its remit across the day to day activities of the organisation. Job DutiesTo work as part of a team acting as the first point of contact with regards to comments, compliments, complaints and representations, managing the whole process from logging the issues and liaising with the services, residents and partner agencies, to ensuring any agreed solutions are implemented. Providing consistent advice, support, training, guidance and consultation to all staff, relevant agencies, external and internal organisations/stakeholders and the community at large as required concerning comments, compliments, complaints and representations. To work as part of a team to process the high volume of unplanned and often complex complaints that arise daily, ensuring they are correctly assessed, logged onto local and corporate systems, risk assessed and prioritised, researched or allocated to relevant managers, monitored until concluded and then responded to.To work directly with residents, service users, their family, carers advocate, representative or legal counsel, updating the complainant on progress with their case and ensuring their wishes are recorded and feed into any decision on how to progress the case and respond to the complaint.To work as part of a team to meet statutory and regulatory requirements by upholding Service Level Agreements in place to acknowledge, investigate and respond to concerns, and generating intelligence about complaints using qualitative and quantitative analysis to enable senior managers to identify potential trends, themes and causes of complaints, wherever possible.To work as part of a team ensuring effective performance monitoring and evaluation of action plans and other initiatives relating to the service team and to oversee the performance indicators detailed within these areas, collating and managing all the data needed for accurate monitoring of processes.Making effective use of the different management systems within the service area and Council wide, including the use of digital platforms and technology relevant to the service area. Maintain an up to date knowledge of relevant research and development advancements in area of expertise. To prepare and produce comprehensive, case specific letters and reports, in response to complaints, Ombudsman enquiries, and for a range of audiences including distressed service users and their families, Members, partner organisations and senior managers.To deputise in the absence of the Team Manager, and attend in support of, or as a representative of, the Service Manager at meetings, project groups and outside bodies relevant to the duties of the post.To support the development, co-ordination and administration of a Complaints forum to monitor service improvements arising from complaints, audits and peer reviews, sharing best practice and benchmarking information to create a culture of continuous improvement. To commission and oversee suitably qualified and endorsed Independent Investigators to undertake statutory Stage 2 investigations for social services complaints where appropriate.Essential SkillsEducated to degree level or have significant experience working in a similar customer services environment. ILM Level 5 Management Qualification or equivalent.Understanding the principles of excellent customer service.Extensive knowledge of the role specific legislation, statutory duties, codes and practices, health and safety and conditions of contracts.Knowledge of the role specific functions.Knowledge of Local Government service delivery.Good knowledge of all Microsoft Office packages especially ExcelSignificant experience of delivering complex services to the public.Experience in managing a proactive and responsive service.Experience of adherence to legislation and health and safety.Experience of working in a setting similar to Local Government and advising Members, external agencies and Officers on complex issues.Experience of working with vulnerable adults and young peopleIf you feel you are right for the role apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Job PurposeTo provide consultancy, advice and guidance on complex complaints to Strategic Directors, Heads of Service, Service Managers, and Cabinet Members as required; producing high quality, factual, concise information that is written in a clear and accessible manner and that seeks to deliver the best possible outcomes for residents. To assist in ensuring that you provide a customer sensitive and effective response to complaints and representations from the public which ensures the Council meets its statutory and regulatory obligations, in accordance with relevant legislation; including the development of service specific strategies and policies. To be responsible for working to meet conflicting priorities and deadlines, and meeting quality and performance standards. To support the promotion of the work of the Customer team across the organisation, with senior managers and Members in order to support the embedding of the policies and procedures within its remit across the day to day activities of the organisation. Job DutiesTo work as part of a team acting as the first point of contact with regards to comments, compliments, complaints and representations, managing the whole process from logging the issues and liaising with the services, residents and partner agencies, to ensuring any agreed solutions are implemented. Providing consistent advice, support, training, guidance and consultation to all staff, relevant agencies, external and internal organisations/stakeholders and the community at large as required concerning comments, compliments, complaints and representations. To work as part of a team to process the high volume of unplanned and often complex complaints that arise daily, ensuring they are correctly assessed, logged onto local and corporate systems, risk assessed and prioritised, researched or allocated to relevant managers, monitored until concluded and then responded to.To work directly with residents, service users, their family, carers advocate, representative or legal counsel, updating the complainant on progress with their case and ensuring their wishes are recorded and feed into any decision on how to progress the case and respond to the complaint.To work as part of a team to meet statutory and regulatory requirements by upholding Service Level Agreements in place to acknowledge, investigate and respond to concerns, and generating intelligence about complaints using qualitative and quantitative analysis to enable senior managers to identify potential trends, themes and causes of complaints, wherever possible.To work as part of a team ensuring effective performance monitoring and evaluation of action plans and other initiatives relating to the service team and to oversee the performance indicators detailed within these areas, collating and managing all the data needed for accurate monitoring of processes.Making effective use of the different management systems within the service area and Council wide, including the use of digital platforms and technology relevant to the service area. Maintain an up to date knowledge of relevant research and development advancements in area of expertise. To prepare and produce comprehensive, case specific letters and reports, in response to complaints, Ombudsman enquiries, and for a range of audiences including distressed service users and their families, Members, partner organisations and senior managers.To deputise in the absence of the Team Manager, and attend in support of, or as a representative of, the Service Manager at meetings, project groups and outside bodies relevant to the duties of the post.To support the development, co-ordination and administration of a Complaints forum to monitor service improvements arising from complaints, audits and peer reviews, sharing best practice and benchmarking information to create a culture of continuous improvement. To commission and oversee suitably qualified and endorsed Independent Investigators to undertake statutory Stage 2 investigations for social services complaints where appropriate.Essential SkillsEducated to degree level or have significant experience working in a similar customer services environment. ILM Level 5 Management Qualification or equivalent.Understanding the principles of excellent customer service.Extensive knowledge of the role specific legislation, statutory duties, codes and practices, health and safety and conditions of contracts.Knowledge of the role specific functions.Knowledge of Local Government service delivery.Good knowledge of all Microsoft Office packages especially ExcelSignificant experience of delivering complex services to the public.Experience in managing a proactive and responsive service.Experience of adherence to legislation and health and safety.Experience of working in a setting similar to Local Government and advising Members, external agencies and Officers on complex issues.Experience of working with vulnerable adults and young peopleIf you feel you are right for the role apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • llanelli, wales
        • temporary
        • £13.20 per hour
        • randstad business support
        Randstad Business Solutions are working with our Public Sector client to recruit a full time Employer Engagement officer . MAIN PURPOSE OF JOB: Employer Engagement Officer will be expected to develop effective and sustained working relationships with micro businesses, sole traders and other employers to secure appropriate work based training and employability opportunities for participants.The Employer Engagement Officer will identify employment opportunities for participants whilst actively promoting the services of the programme to a wide range of stakeholders. You will have responsibility for liaising with employers to source vacancies and opportunities as well as provide in-work support for participants.The Employer Engagement Officer will have responsibility for identifying and establishing contacts with local employers through innovative outreach and marketing activities to promote the Programme, its services and the benefits of recruiting its participants.They will work collaboratively with other employer liaison functions both internally and externally to ensure a co-ordinated and strategic approach to developing and maintaining successful employer relations and opportunities for participants.They will provide a flexible, high quality service, working in partnership with Communities for Work, and will be expected to work as part of an integrated team. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Randstad Business Solutions are working with our Public Sector client to recruit a full time Employer Engagement officer . MAIN PURPOSE OF JOB: Employer Engagement Officer will be expected to develop effective and sustained working relationships with micro businesses, sole traders and other employers to secure appropriate work based training and employability opportunities for participants.The Employer Engagement Officer will identify employment opportunities for participants whilst actively promoting the services of the programme to a wide range of stakeholders. You will have responsibility for liaising with employers to source vacancies and opportunities as well as provide in-work support for participants.The Employer Engagement Officer will have responsibility for identifying and establishing contacts with local employers through innovative outreach and marketing activities to promote the Programme, its services and the benefits of recruiting its participants.They will work collaboratively with other employer liaison functions both internally and externally to ensure a co-ordinated and strategic approach to developing and maintaining successful employer relations and opportunities for participants.They will provide a flexible, high quality service, working in partnership with Communities for Work, and will be expected to work as part of an integrated team. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newport, wales
        • temporary
        • £11.50 per hour
        • randstad business support
        About Our ClientThis unique and interesting opportunity for a Community Safety Warden is available until the end of March 2021, possibly longer.You will be working for a well respected organisation based in Newport - you will need to have access to your own vehicle for this role as it is field based.Job Responsibilities:In this role, you will be responsible for ensuring that safety measures are being met in public spaces when it comes to social distancing and indeed anything else that may affect the safety or any given environment.You will be responsible for challenging individuals who are not conforming to restrictions and informing the police of issues that have arisen and also issuing fixed penalty notices.Preferred Skills:We are looking for someone who has excellent administration skills, and a proven track record in working with the public.Personal Attributes:Our chosen candidate will have a good level of confidence and be unflappable when it comes to interacting with the public.Associated Benefits:You will benefit from a competitive hourly rate paid on a weekly basis, full time working hours and working within a fantastic team.Please click APPLY NOW for further details.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        About Our ClientThis unique and interesting opportunity for a Community Safety Warden is available until the end of March 2021, possibly longer.You will be working for a well respected organisation based in Newport - you will need to have access to your own vehicle for this role as it is field based.Job Responsibilities:In this role, you will be responsible for ensuring that safety measures are being met in public spaces when it comes to social distancing and indeed anything else that may affect the safety or any given environment.You will be responsible for challenging individuals who are not conforming to restrictions and informing the police of issues that have arisen and also issuing fixed penalty notices.Preferred Skills:We are looking for someone who has excellent administration skills, and a proven track record in working with the public.Personal Attributes:Our chosen candidate will have a good level of confidence and be unflappable when it comes to interacting with the public.Associated Benefits:You will benefit from a competitive hourly rate paid on a weekly basis, full time working hours and working within a fantastic team.Please click APPLY NOW for further details.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newport, wales
        • temporary
        • £8.92 - £9.21 per hour
        • randstad business support
        About Our ClientThis is an interesting and important role working for a fantastic public sector organisation based in Newport on a Temporary basis until the end of September 2021, possibly longer.This Customer Service role is working between Monday and Friday, most of the shift patterns are 30 hours per week, although there is some availability for 12 hour working weeks as well.Job ResponsibilitiesYou will be responsible for making calls, receiving calls, checking information, booking appointments and coordinating diaries.Skills requiredWe are looking for candidates who have great Customer Service experience and strong IT skills.Personal AttributesWe are looking for someone who really cares about their customers, is efficient and really organised!BenefitsYou will benefit from a great location, free parking, fantastic hourly rate, working with an amazing team and great weekend hours!!!Please click APPLY NOW for further informationRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        About Our ClientThis is an interesting and important role working for a fantastic public sector organisation based in Newport on a Temporary basis until the end of September 2021, possibly longer.This Customer Service role is working between Monday and Friday, most of the shift patterns are 30 hours per week, although there is some availability for 12 hour working weeks as well.Job ResponsibilitiesYou will be responsible for making calls, receiving calls, checking information, booking appointments and coordinating diaries.Skills requiredWe are looking for candidates who have great Customer Service experience and strong IT skills.Personal AttributesWe are looking for someone who really cares about their customers, is efficient and really organised!BenefitsYou will benefit from a great location, free parking, fantastic hourly rate, working with an amazing team and great weekend hours!!!Please click APPLY NOW for further informationRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newport, wales
        • temporary
        • £12.00 - £16.00 per hour
        • randstad business support
        About Our ClientThis is an interesting and important role working for a fantastic public sector organisation based in Newport on a Temporary basis until the end of September 2021, possibly longer.This Customer Service role is working 6 hours on a Saturday and also a Sunday so you will need to be available to work every weekend.Job ResponsibilitiesYou will be responsible for making calls, receiving calls, checking information, booking appointments and coordinating diaries.Skills requiredWe are looking for candidates who have great Customer Service experience and strong IT skills.Personal AttributesWe are looking for someone who really cares about their customers, is efficient and really organised!BenefitsYou will benefit from a great location, free parking, fantastic hourly rate, working with an amazing team and great weekend hours!!!Please click APPLY NOW for further informationRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        About Our ClientThis is an interesting and important role working for a fantastic public sector organisation based in Newport on a Temporary basis until the end of September 2021, possibly longer.This Customer Service role is working 6 hours on a Saturday and also a Sunday so you will need to be available to work every weekend.Job ResponsibilitiesYou will be responsible for making calls, receiving calls, checking information, booking appointments and coordinating diaries.Skills requiredWe are looking for candidates who have great Customer Service experience and strong IT skills.Personal AttributesWe are looking for someone who really cares about their customers, is efficient and really organised!BenefitsYou will benefit from a great location, free parking, fantastic hourly rate, working with an amazing team and great weekend hours!!!Please click APPLY NOW for further informationRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newport, wales
        • temporary
        • £8.92 - £9.21 per hour
        • randstad business support
        About Our ClientThis is an interesting and important role working for a fantastic public sector organisation based in Newport on a Temporary basis until the end of September 2021, possibly longer.This Customer Service role is working Monday-FridayJob ResponsibilitiesYou will be responsible for making calls, receiving calls, checking information, booking appointments and coordinating diaries.Skills requiredWe are looking for candidates who have great Customer Service experience and strong IT skills.Personal AttributesWe are looking for someone who really cares about their customers, is efficient and really organised!BenefitsYou will benefit from a great location, free parking, fantastic hourly rate, working with an amazing team and great weekend hours!!!Please click APPLY NOW for further informationRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        About Our ClientThis is an interesting and important role working for a fantastic public sector organisation based in Newport on a Temporary basis until the end of September 2021, possibly longer.This Customer Service role is working Monday-FridayJob ResponsibilitiesYou will be responsible for making calls, receiving calls, checking information, booking appointments and coordinating diaries.Skills requiredWe are looking for candidates who have great Customer Service experience and strong IT skills.Personal AttributesWe are looking for someone who really cares about their customers, is efficient and really organised!BenefitsYou will benefit from a great location, free parking, fantastic hourly rate, working with an amazing team and great weekend hours!!!Please click APPLY NOW for further informationRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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