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    4 jobs found in birmingham, west midlands

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        • solihull, west midlands
        • permanent
        • £19,000 - £22,000 per year
        • full-time
        Are you a lover of spreadsheets? Excited by excel? Do you foresee yourself as customer orientated problem solver?This could be the role for you.This role is working for a successful and national organisation that are looking to expand their friendly team. Role:Mon - Fri 08:00 AM - 17:00£19,000 - £22,000Parking on-siteFriendly teamPermanent Opportunity for the role to developLocation: Garretts GreenResponsibilities:This role is a dual role and your responsibilities will be to support with a variety of customer service and administration tasks and be pivotal in supporting senior management with the collating and analysis of data.Customer Service related taskTake inbound callsProcessing customer ordersProviding customers with pricingInvoice preparation and processingMonitoring of jobsCross referencing cost codesLiaise with planners, customers, site supervisor's Adhering to SLA'sExcel related tasksCreate, monitor and update a credit logAnalysis of data, identifying root cause of issues and reporting of this Collating data for reports and analysisPerformance monitoring What you will needExcellent excel knowledge inclusive of; pivot tables, vlookups and formula's Exposure in a customer service environment Fantastic communication skillsProcess drivenHands on in your approachMeticulous attention to detailProven ability to work in a fast paced environment Interviews are taking place ASAP. Don't miss out on this opportunity get in touch today :).Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you a lover of spreadsheets? Excited by excel? Do you foresee yourself as customer orientated problem solver?This could be the role for you.This role is working for a successful and national organisation that are looking to expand their friendly team. Role:Mon - Fri 08:00 AM - 17:00£19,000 - £22,000Parking on-siteFriendly teamPermanent Opportunity for the role to developLocation: Garretts GreenResponsibilities:This role is a dual role and your responsibilities will be to support with a variety of customer service and administration tasks and be pivotal in supporting senior management with the collating and analysis of data.Customer Service related taskTake inbound callsProcessing customer ordersProviding customers with pricingInvoice preparation and processingMonitoring of jobsCross referencing cost codesLiaise with planners, customers, site supervisor's Adhering to SLA'sExcel related tasksCreate, monitor and update a credit logAnalysis of data, identifying root cause of issues and reporting of this Collating data for reports and analysisPerformance monitoring What you will needExcellent excel knowledge inclusive of; pivot tables, vlookups and formula's Exposure in a customer service environment Fantastic communication skillsProcess drivenHands on in your approachMeticulous attention to detailProven ability to work in a fast paced environment Interviews are taking place ASAP. Don't miss out on this opportunity get in touch today :).Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • birmingham, west midlands
        • contract
        • £22,500 per year
        • full-time
        Are you an experienced customer service administrator/ customer care co-ordinator who likes to manage their clients' queries from start to finish? Do you want to work in a vibrant office? Are you available immediately? Our client in Coleshill is looking for a 12month FTC customer care co-ordinator to join their busy team. You will be working in a team of 6, among a larger, friendly office. The ideal candidate will have a background in house building or construction! Your Responsibilities as a customer care co-ordinatorTake 30-40 calls a day Provide an excellent level of customer service at all times Take enquiries about defects on homes Organise for the relevant operatives/contractors to complete works as and when requiredLiaise with customers and stakeholders Inputting accurate details on the system See queries through to the end You skills/ experience Have good communication skills, especially on the telephone Housebuilding/ Construction experience essential Be able to work in a fast paced environment Be able to manage your own time Have excellent attention to detail Be confident with using a computer Be able to communicate with colleagues and work together to find solutions Be reliable Benefits Up to £22500 salary 0830-1700 Monday to Friday with an hour lunch. (Work from home Mon/ Weds/ Fri)Early Friday finish Subsidised canteenIf you think this is the role for you, please click apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you an experienced customer service administrator/ customer care co-ordinator who likes to manage their clients' queries from start to finish? Do you want to work in a vibrant office? Are you available immediately? Our client in Coleshill is looking for a 12month FTC customer care co-ordinator to join their busy team. You will be working in a team of 6, among a larger, friendly office. The ideal candidate will have a background in house building or construction! Your Responsibilities as a customer care co-ordinatorTake 30-40 calls a day Provide an excellent level of customer service at all times Take enquiries about defects on homes Organise for the relevant operatives/contractors to complete works as and when requiredLiaise with customers and stakeholders Inputting accurate details on the system See queries through to the end You skills/ experience Have good communication skills, especially on the telephone Housebuilding/ Construction experience essential Be able to work in a fast paced environment Be able to manage your own time Have excellent attention to detail Be confident with using a computer Be able to communicate with colleagues and work together to find solutions Be reliable Benefits Up to £22500 salary 0830-1700 Monday to Friday with an hour lunch. (Work from home Mon/ Weds/ Fri)Early Friday finish Subsidised canteenIf you think this is the role for you, please click apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • coleshill, west midlands
        • contract
        • £11.19 per hour
        • full-time
        Works Scheduler Works Scheduler - Coleshill - Full Time - Leading CompanyDo you have planning, scheduling or Facilities Helpdesk experience and are seeing a new exciting role?Are you a customer focused, professional and seeking work with a leading employer?Are you professional, reliable and hard working?Our leading Building Maintenance client based in Coleshill are seeking x2 Planners/Schedulers on a Temp to Permanent basis. Working as part of a team, you will ensure the client premises are running smoothly and where needed logging faults and arranging building repairs. You will play a key role in dispatching engineers and planning both reactive and pre-planned maintenance within client service level agreement times.Immediate start 8-5 or 9-6 Monday to Friday Excellent working environment Temp to permanent after probation Duties Include:Logging calls and emails on internal systems Prioritising jobs for field engineers Booking and dispatching engineers / field staff Chasing work completion Escalating issues to management Ensuring works are completed within the given SLA General administration - ordering parts, updating job information Data entry Processing payments and raising purchase order numbers Experience needed:Proven phone based planning or scheduling experience Property, Facilities management or similar experience Attention to detail and high levels of accuracy Strong organisational and prioritisation skills Professional, motivated and customer focused Experience of scheduling tools such as Maximo, Miami or PlanonHard working and committed Immediate to start or short notice For further information, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Works Scheduler Works Scheduler - Coleshill - Full Time - Leading CompanyDo you have planning, scheduling or Facilities Helpdesk experience and are seeing a new exciting role?Are you a customer focused, professional and seeking work with a leading employer?Are you professional, reliable and hard working?Our leading Building Maintenance client based in Coleshill are seeking x2 Planners/Schedulers on a Temp to Permanent basis. Working as part of a team, you will ensure the client premises are running smoothly and where needed logging faults and arranging building repairs. You will play a key role in dispatching engineers and planning both reactive and pre-planned maintenance within client service level agreement times.Immediate start 8-5 or 9-6 Monday to Friday Excellent working environment Temp to permanent after probation Duties Include:Logging calls and emails on internal systems Prioritising jobs for field engineers Booking and dispatching engineers / field staff Chasing work completion Escalating issues to management Ensuring works are completed within the given SLA General administration - ordering parts, updating job information Data entry Processing payments and raising purchase order numbers Experience needed:Proven phone based planning or scheduling experience Property, Facilities management or similar experience Attention to detail and high levels of accuracy Strong organisational and prioritisation skills Professional, motivated and customer focused Experience of scheduling tools such as Maximo, Miami or PlanonHard working and committed Immediate to start or short notice For further information, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • coleshill, west midlands
        • contract
        • £9.23 per hour
        • full-time
        Complaince Administrator Compliance Administrator - Coleshill Do you have administration experience relating to property, repairs or maintenance compliance such as Facilities Management?Our leading FM compnay are seeking a professional and motivated Administrator to join the compliance team Working as part of a team, you will provide administrative support to the compliance and contractor team by logging and checking new maintenance contractors, checking compliance and managing out of hours processes for the out of hours team Immediate start available Leading company Progression and development Excellent range of company benefits and training Excellent working environment Duties include: Check and monitor the team shared email in-box Process new requests and compliance requirements Ensure all new cases are processed in a timely manor within process Update internal management information reports (including use of excel) Conduct customer calls to obtain contractor performance feedback Liaise with the out of hours team with regards to queries or investigations Review out of hours requests and tickets to ensure SLA's were met Booking in Corrective and Planned Maintenance works with subcontractors and ensuring we have RAMS certificates prior to attendanceRunning reports on CAFM systemsManaging daily jeopardy reports to avoid KPI deductionsUnderstand, identify and apply the Service Level Agreement (SLA) for each work order and set expectation with customer.General administration Experience:Proven administration experience Experience within a relevant industry e.g. Property Repairs, Facilities management or general building maintenance Able to manage a work pipeline and work under pressure where required Competent IT skills including basic use of Excel Experience in managing a workload via Planon or Maximo CAFM system would be desirable.Experience of using COUPA system would be desirable.Keen to learn and develop new skills Immediate to start or short notice For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Complaince Administrator Compliance Administrator - Coleshill Do you have administration experience relating to property, repairs or maintenance compliance such as Facilities Management?Our leading FM compnay are seeking a professional and motivated Administrator to join the compliance team Working as part of a team, you will provide administrative support to the compliance and contractor team by logging and checking new maintenance contractors, checking compliance and managing out of hours processes for the out of hours team Immediate start available Leading company Progression and development Excellent range of company benefits and training Excellent working environment Duties include: Check and monitor the team shared email in-box Process new requests and compliance requirements Ensure all new cases are processed in a timely manor within process Update internal management information reports (including use of excel) Conduct customer calls to obtain contractor performance feedback Liaise with the out of hours team with regards to queries or investigations Review out of hours requests and tickets to ensure SLA's were met Booking in Corrective and Planned Maintenance works with subcontractors and ensuring we have RAMS certificates prior to attendanceRunning reports on CAFM systemsManaging daily jeopardy reports to avoid KPI deductionsUnderstand, identify and apply the Service Level Agreement (SLA) for each work order and set expectation with customer.General administration Experience:Proven administration experience Experience within a relevant industry e.g. Property Repairs, Facilities management or general building maintenance Able to manage a work pipeline and work under pressure where required Competent IT skills including basic use of Excel Experience in managing a workload via Planon or Maximo CAFM system would be desirable.Experience of using COUPA system would be desirable.Keen to learn and develop new skills Immediate to start or short notice For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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