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    2 jobs found in dudley, west midlands

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      • halesowen, west midlands
      • permanent
      • £19,000 per year
      • randstad inhouse services
      Intouch Games is the company behind multiple world leading brands in the mobile casino (eGaming) sector.Through advancing our digital capabilities, delivering technological innovation and adopting a player-focused approach, we have gone from strength to strength, experiencing rapid growth along the way. We now have more than 5 million players in the UK and have established ourselves as a dominant force within the eGaming industry, winning a variety of industry awards and accolades.What's in it for you… 34 days holiday per year (plus ability to purchase up to 5 more!)Breakfast and Lunch covered with our free onsite canteenState of the art free onsite gym and shower facilities! Regular team social events! Private pension (matched up to 6%)Regular training, coaching and career development planningAccess to free counselling, and mental health and well-being services!Exclusive perks and discounts to your favourite shops and brandsAnnual salary reviews with performance related pay increases Our business continues to expand and our Contact Centre team in Halesowen, Birmingham is growing!We're therefore looking to hire Customer Service Advisors to join our team. You'll be at the heart of our business helping customers resolve their account queries and ultimately ensure they have the best user journey possible!Working in the customer service department most of your time will be spent taking calls from our customers, absorbing what they tell you and providing the right information / solutions to their queries.They could have issues withdrawing / depositing money into their account, or they may have a question around identification, but don't worry, whatever their query may be we will provide plenty of training which will ensure you are prepared when taking calls and responding to live chat queries.It's a fun, fast paced environment where we really do recognise a job well done and with that we offer a monthly bonus of up to £150 for meeting performance and there is plenty of opportunity to progress for those who want it!Key skills we're looking for…Excellent customer service skills. Strong attention to detail Ability to resolve one query and quickly move onto the nextExcellent verbal and written communication. Positive, can-do attitude and approach. Computer literate Bonus points for…Knowledge of Bingo, Casino or Slot based games.Hours and salary...Competitive salary £19,000 + performance bonus (up to £150 per month) Full time 40 hours, (shift patterns: 8am-4pm & 4pm-12am) NEW shifts starting in September 8am-4pm & 12midday -8pm Simply click here to apply !
      Intouch Games is the company behind multiple world leading brands in the mobile casino (eGaming) sector.Through advancing our digital capabilities, delivering technological innovation and adopting a player-focused approach, we have gone from strength to strength, experiencing rapid growth along the way. We now have more than 5 million players in the UK and have established ourselves as a dominant force within the eGaming industry, winning a variety of industry awards and accolades.What's in it for you… 34 days holiday per year (plus ability to purchase up to 5 more!)Breakfast and Lunch covered with our free onsite canteenState of the art free onsite gym and shower facilities! Regular team social events! Private pension (matched up to 6%)Regular training, coaching and career development planningAccess to free counselling, and mental health and well-being services!Exclusive perks and discounts to your favourite shops and brandsAnnual salary reviews with performance related pay increases Our business continues to expand and our Contact Centre team in Halesowen, Birmingham is growing!We're therefore looking to hire Customer Service Advisors to join our team. You'll be at the heart of our business helping customers resolve their account queries and ultimately ensure they have the best user journey possible!Working in the customer service department most of your time will be spent taking calls from our customers, absorbing what they tell you and providing the right information / solutions to their queries.They could have issues withdrawing / depositing money into their account, or they may have a question around identification, but don't worry, whatever their query may be we will provide plenty of training which will ensure you are prepared when taking calls and responding to live chat queries.It's a fun, fast paced environment where we really do recognise a job well done and with that we offer a monthly bonus of up to £150 for meeting performance and there is plenty of opportunity to progress for those who want it!Key skills we're looking for…Excellent customer service skills. Strong attention to detail Ability to resolve one query and quickly move onto the nextExcellent verbal and written communication. Positive, can-do attitude and approach. Computer literate Bonus points for…Knowledge of Bingo, Casino or Slot based games.Hours and salary...Competitive salary £19,000 + performance bonus (up to £150 per month) Full time 40 hours, (shift patterns: 8am-4pm & 4pm-12am) NEW shifts starting in September 8am-4pm & 12midday -8pm Simply click here to apply !
      • smethwick, west midlands
      • permanent
      • £18,000 - £19,000 per year
      • randstad business support
      Are you an experienced Sales Administrator looking for your next opportunity? Do you thrive in a fast-paced, fun and busy environment? If so, this could be the perfect role for you.BenefitsPermanent position£18,000 - £19,000 Salary Parking on-site23 days holiday + BH 09:00 AM - 17:30 PM Job Purpose Responsible for assisting the Internal Account Management team with good service and admin support to all customers.Main duties include:Processing a high volume of customer sales orders.Checking prices and contracts are up to date.Overseeing the completion of back ordersLiaise with customers and suppliers by telephone, fax and e-mailEnsure accurate placement of orders with manufacturers and suppliersReporting monthly sales results to the sales teamSupporting the Internal Account Manager and BDM with general operations to help reach the team's objectives.Taking phone calls from customers.Communicating internally important feedback from customers.Following up Order confirmations and quotationsOrganise Express and container deliveries direct to siteOrganise UK transportation to site where necessaryAcknowledge ongoing status of order to the customerPrepare Sales Order documentation for dispatchPreparing and following up quotationsRequirementsExperience in Sales Order Processing, customer service support and administration Outstanding communication and interpersonal skills, both written and verbal, to motivate and encourage staff, to deal effectively with internal and external contacts ranging from executive to administrative levelsHighly-motivated self-starter, with a positive, professional attitude, strong work ethicCritical attention to detailHigh degree of personal integrity and professional accountabilityProven ability to work in a fast paced environment and under pressure System savvyAble to produce reports Apply for this exciting opportunity today!Interviews are taking place this week. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Are you an experienced Sales Administrator looking for your next opportunity? Do you thrive in a fast-paced, fun and busy environment? If so, this could be the perfect role for you.BenefitsPermanent position£18,000 - £19,000 Salary Parking on-site23 days holiday + BH 09:00 AM - 17:30 PM Job Purpose Responsible for assisting the Internal Account Management team with good service and admin support to all customers.Main duties include:Processing a high volume of customer sales orders.Checking prices and contracts are up to date.Overseeing the completion of back ordersLiaise with customers and suppliers by telephone, fax and e-mailEnsure accurate placement of orders with manufacturers and suppliersReporting monthly sales results to the sales teamSupporting the Internal Account Manager and BDM with general operations to help reach the team's objectives.Taking phone calls from customers.Communicating internally important feedback from customers.Following up Order confirmations and quotationsOrganise Express and container deliveries direct to siteOrganise UK transportation to site where necessaryAcknowledge ongoing status of order to the customerPrepare Sales Order documentation for dispatchPreparing and following up quotationsRequirementsExperience in Sales Order Processing, customer service support and administration Outstanding communication and interpersonal skills, both written and verbal, to motivate and encourage staff, to deal effectively with internal and external contacts ranging from executive to administrative levelsHighly-motivated self-starter, with a positive, professional attitude, strong work ethicCritical attention to detailHigh degree of personal integrity and professional accountabilityProven ability to work in a fast paced environment and under pressure System savvyAble to produce reports Apply for this exciting opportunity today!Interviews are taking place this week. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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