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        • shirley, west midlands
        • temporary
        • £11.51 - £11.52 per hour
        • randstad business support
        We are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparelsector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your rolewithin the business will be to help resolve online queries from their huge customer base.ResponsibilitiesAssist customers with online queries relating to but not inclusive of; orders, product information, salesinformationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you aresocial media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customerservice and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea makeit heard.What does the company want?Someone who is customer focused and has a passion for customer serviceExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsIf you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365.Therefore you'll need to be flexible and comfortable working shifts: Shifts are between the hours of 6am - midnight.You will also need to be comfortable with working weekends.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparelsector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your rolewithin the business will be to help resolve online queries from their huge customer base.ResponsibilitiesAssist customers with online queries relating to but not inclusive of; orders, product information, salesinformationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you aresocial media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customerservice and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea makeit heard.What does the company want?Someone who is customer focused and has a passion for customer serviceExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsIf you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365.Therefore you'll need to be flexible and comfortable working shifts: Shifts are between the hours of 6am - midnight.You will also need to be comfortable with working weekends.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • coleshill, west midlands
        • contract
        • £22,500 per year
        • randstad business support
        Are you an experienced customer service administrator/ customer care co-ordinator who likes to manage their clients' queries from start to finish? Do you want to work in a vibrant office? Are you available immediately?Our client in Coleshill is looking for customer service administrator to join their busy team on a 6 month Fixed Term Contract basis (with the opportunity for this to be further extended). You will be working in a team of 6, among a larger, friendly office. Your Responsibilities:Provide an excellent level of customer service at all timesTake enquiries about defects on homes via call and emailOrganise for the relevant operatives/contractors to complete works as and when requiredLiaise with customers and stakeholdersInputting accurate details on the systemSee queries through to the end You skills/ experience:Have good communication skillsHouse Building/ Construction experienceBe able to work in a fast paced environmentBe able to manage your own timeHave excellent attention to detailBe confident with using a computerBe able to communicate with colleagues and work together to find solutionsBe reliable Benefits:£22500 salarySplit home and office working whilst on boarding0830-1700 Monday to Friday with an hour lunchEarly Friday finishSubsidised canteen Please click to apply!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you an experienced customer service administrator/ customer care co-ordinator who likes to manage their clients' queries from start to finish? Do you want to work in a vibrant office? Are you available immediately?Our client in Coleshill is looking for customer service administrator to join their busy team on a 6 month Fixed Term Contract basis (with the opportunity for this to be further extended). You will be working in a team of 6, among a larger, friendly office. Your Responsibilities:Provide an excellent level of customer service at all timesTake enquiries about defects on homes via call and emailOrganise for the relevant operatives/contractors to complete works as and when requiredLiaise with customers and stakeholdersInputting accurate details on the systemSee queries through to the end You skills/ experience:Have good communication skillsHouse Building/ Construction experienceBe able to work in a fast paced environmentBe able to manage your own timeHave excellent attention to detailBe confident with using a computerBe able to communicate with colleagues and work together to find solutionsBe reliable Benefits:£22500 salarySplit home and office working whilst on boarding0830-1700 Monday to Friday with an hour lunchEarly Friday finishSubsidised canteen Please click to apply!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • solihull, west midlands
        • permanent
        • £17,000 - £19,000 per year
        • randstad business support
        A new and exciting opportunity has arisen to work for a well-established, multi award-winning distance learning college based on Birmingham Business Park in a vibrant, modern office environment.Responsibilities; Providing an exceptional level of customer serviceOrder processing Communication with students via phone and email Assisting with distributing course materials/documents Maintaining student databaseSupporting the sales and management teams with a variety of general office administration tasks Sending out certificates of completion to students Providing support through a live chat serviceEnsuring students have a happy experience by providing an exceptional level of customer serviceEnsuring students receive answers to queries in a timely mannerTake part in in-house training sessionsProviding excellent customer service to ensure student retainment and satisfactionAchieve or exceed set KPI'sSkills/experience:Confidence in speaking to students over the phone and answering emails effectivelyA natural passion for customer satisfactionAbility to demonstrate excellent customer service skillsOrganisational skillsExcellent verbal and written communication skillsHave a high customer service ethic passionate, outgoing individualAble to work individually and as a team2 years' experience in a customer service roleHave effective communication skills with a minimum of grade 'C' GCSE in EnglishBenifits; Salary of 17-19K Working hours are 37.5 between 9-5:30 Monday to Friday 30 days holiday including bank holidayExtra day off for you birthday every year! Subsidised BUPA medical cover If you think this is the role for you click apply!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        A new and exciting opportunity has arisen to work for a well-established, multi award-winning distance learning college based on Birmingham Business Park in a vibrant, modern office environment.Responsibilities; Providing an exceptional level of customer serviceOrder processing Communication with students via phone and email Assisting with distributing course materials/documents Maintaining student databaseSupporting the sales and management teams with a variety of general office administration tasks Sending out certificates of completion to students Providing support through a live chat serviceEnsuring students have a happy experience by providing an exceptional level of customer serviceEnsuring students receive answers to queries in a timely mannerTake part in in-house training sessionsProviding excellent customer service to ensure student retainment and satisfactionAchieve or exceed set KPI'sSkills/experience:Confidence in speaking to students over the phone and answering emails effectivelyA natural passion for customer satisfactionAbility to demonstrate excellent customer service skillsOrganisational skillsExcellent verbal and written communication skillsHave a high customer service ethic passionate, outgoing individualAble to work individually and as a team2 years' experience in a customer service roleHave effective communication skills with a minimum of grade 'C' GCSE in EnglishBenifits; Salary of 17-19K Working hours are 37.5 between 9-5:30 Monday to Friday 30 days holiday including bank holidayExtra day off for you birthday every year! Subsidised BUPA medical cover If you think this is the role for you click apply!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • sutton coldfield, west midlands
        • permanent
        • £19,000 - £22,000 per year
        • randstad business support
        We are looking for an experienced Customer Service Coordinator/ Administrator to join our leading and well established and successful company in Minworth, near Sutton Coldfield.£19,000 - £22,000 8.30am - 5:00pm Mon - Fri Parkingpermanent roleTraining in customs clearance Your responsibilities:Working as part of the exports team Organise shipping documents, and book in the jobs on specialist IT systemCoordination workProviding a high level of customer serviceLiaising with customers to coordinate/update on shipmentsObtain quotations from both domestic and overseas suppliers/agentsCustoms clearance entry - training will be providedAnswer telephone and Email correspondenceChecking and raising invoiceProviding full administrative support About you?Excellent customer service and coordination skillsExperience in Freight Forwarding / Export/ Imports is advantageousYou must be passionate about the world of logistics Excellent administration and communication skillsIT literate (all Microsoft Applications)Able to work in a fast paced environmentAbility work as part of a small teamMeticulous attention to detailQuick learnerCoordination experienceAbility to prioritise tasksPositive 'Can Do' attitude, passionate, confident, determinedDon't miss out on the fantastic opportunity - get in touch today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We are looking for an experienced Customer Service Coordinator/ Administrator to join our leading and well established and successful company in Minworth, near Sutton Coldfield.£19,000 - £22,000 8.30am - 5:00pm Mon - Fri Parkingpermanent roleTraining in customs clearance Your responsibilities:Working as part of the exports team Organise shipping documents, and book in the jobs on specialist IT systemCoordination workProviding a high level of customer serviceLiaising with customers to coordinate/update on shipmentsObtain quotations from both domestic and overseas suppliers/agentsCustoms clearance entry - training will be providedAnswer telephone and Email correspondenceChecking and raising invoiceProviding full administrative support About you?Excellent customer service and coordination skillsExperience in Freight Forwarding / Export/ Imports is advantageousYou must be passionate about the world of logistics Excellent administration and communication skillsIT literate (all Microsoft Applications)Able to work in a fast paced environmentAbility work as part of a small teamMeticulous attention to detailQuick learnerCoordination experienceAbility to prioritise tasksPositive 'Can Do' attitude, passionate, confident, determinedDon't miss out on the fantastic opportunity - get in touch today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • shirley, west midlands
        • temp to perm
        • £12.25 - £12.30 per hour
        • randstad business support
        OverviewLocation: SolihullJob Title: Dutch Speaking Online Customer Support AgentJob Type: Temporary - 10 weeks, please note there may be the opportunity for this role to go permanent based on performanceSalary: £12.30About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a Dutch speaking customer support agent, your role within the business will be to help resolve online queries from their huge customer base.The role & the responsibilitiesThe company will be launching their Summer sale, this huge promotion will see a spike in demand for and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you.Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What does the company want?Someone who is customer focused and has a passion for customer serviceNative or fluent in DutchExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shifts If you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working weekends6am-2pm early morning, 8am-4pm, 10am-6pm, 2pm - 10pm, 4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help.Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        OverviewLocation: SolihullJob Title: Dutch Speaking Online Customer Support AgentJob Type: Temporary - 10 weeks, please note there may be the opportunity for this role to go permanent based on performanceSalary: £12.30About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a Dutch speaking customer support agent, your role within the business will be to help resolve online queries from their huge customer base.The role & the responsibilitiesThe company will be launching their Summer sale, this huge promotion will see a spike in demand for and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you.Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What does the company want?Someone who is customer focused and has a passion for customer serviceNative or fluent in DutchExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shifts If you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working weekends6am-2pm early morning, 8am-4pm, 10am-6pm, 2pm - 10pm, 4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help.Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • shirley, west midlands
        • temp to perm
        • £12.25 - £12.30 per hour
        • randstad business support
        OverviewLocation: Shirley, SolihullJob Title: German Speaking Online Customer Support AgentJob Type: Temporary - 10 weeks, please note there may be the opportunity for this role to go permanent based on performanceSalary: £12.30About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your role within the business will be to help resolve online queries from their huge customer base in Germany.The role & the responsibilitiesThe company will be launching their Summer sale, this huge promotion will see a spike in demand for and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you.Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What does the company want?Someone who is customer focused and has a passion for customer serviceNative or fluent in GermanExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shiftsIf you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working a weekends, shifts are below:6am-2pm early morning, 8am-4pm, 10am-6pm, 12pm-8pm 2pm - 10pm, 4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help.Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        OverviewLocation: Shirley, SolihullJob Title: German Speaking Online Customer Support AgentJob Type: Temporary - 10 weeks, please note there may be the opportunity for this role to go permanent based on performanceSalary: £12.30About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your role within the business will be to help resolve online queries from their huge customer base in Germany.The role & the responsibilitiesThe company will be launching their Summer sale, this huge promotion will see a spike in demand for and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you.Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What does the company want?Someone who is customer focused and has a passion for customer serviceNative or fluent in GermanExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shiftsIf you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working a weekends, shifts are below:6am-2pm early morning, 8am-4pm, 10am-6pm, 12pm-8pm 2pm - 10pm, 4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help.Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • birmingham, west midlands
        • temp to perm
        • £10.63 - £10.63, per hour, + HOLIDAY PAY
        • randstad cpe
        HELPDESK OPERATIVE REQUIREDOur multinational Facilities Management client is seeking a Helpdesk one of their reputable sites. Do you have previous experience in FM?General:Reports directly to the Workflow Supervisor and will be responsible for receiving, logging, and updating Workflow requests, whilst ensuring that the operation supports and complies with the Contract specification. The successful candidate will also plan and dispatch all work that is logged on the Helpdesk.Benefits & Details 7am - 5pm ( shift pattern )5 out of 7 days£10.97 per hour + holiday payLocal to public transportLocal shops and restaurantsOpportunity to bring a high degree of exposure to your CVSkills RequiredExceptional organisational skills.Ability to handle conflicting workloads and to work under pressure.An excellent telephone manner with the ability to communicate effectively at all levels delivering flawless customer service at all timesStrong communications skills and plain English writing skills.Effective communication and presentation skills.If you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 01489 560 180 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        HELPDESK OPERATIVE REQUIREDOur multinational Facilities Management client is seeking a Helpdesk one of their reputable sites. Do you have previous experience in FM?General:Reports directly to the Workflow Supervisor and will be responsible for receiving, logging, and updating Workflow requests, whilst ensuring that the operation supports and complies with the Contract specification. The successful candidate will also plan and dispatch all work that is logged on the Helpdesk.Benefits & Details 7am - 5pm ( shift pattern )5 out of 7 days£10.97 per hour + holiday payLocal to public transportLocal shops and restaurantsOpportunity to bring a high degree of exposure to your CVSkills RequiredExceptional organisational skills.Ability to handle conflicting workloads and to work under pressure.An excellent telephone manner with the ability to communicate effectively at all levels delivering flawless customer service at all timesStrong communications skills and plain English writing skills.Effective communication and presentation skills.If you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 01489 560 180 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • coleshill, west midlands
        • permanent
        • £21,000 per year
        • randstad business support
        We are currently recruiting for Junior Buyer to join a leading distribution company in Coleshill. You will be supporting a team of 2 Buyers mostly with administrative tasks and stakeholder management. This is a really exciting opportunity for anyone with a passion for procurement and is looking to eventually move into a buyer role. Responsibilities: Prioritisation of both internal and external stakeholders' requirements to ensure expectations are metCommunicate to internal stakeholders on key supply mattersDeliver customer service and stakeholder satisfaction for procurement and support continuous improvementWork closely with vendors to progress order requirements and maintain accurate lead times.Support corrective action in the resolution of delivery discrepancy.Support and report upon KPI's accessing quality and delivery performanceEvaluate historical data to support inventory replenishment options and make recommendations to achieve optimum serviceability Skills/Experience: Strong administration background (customer service or sales administration)Computer literate in IT Skills, Microsoft Office, and phone systemsExperience dealing with customers/stakeholders Strong ability to deliver upon KPI's and business objectivesEducated to degree levelResilient and flexible to change, with an ability to manage high workload, conflicting priorities, and pressureTakes a forward-thinking approach to the issues which will affect now and in the future. Benefits Salary of £21KOpportunity to earn a CIPS qualification 25 days holiday plus statutory holidays, Simply Health cash planPension contributionWorking hours 9-5:30 - opportunity to work from home once training is completed and alongside government