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        • stoke on trent, west midlands
        • contract
        • £100 - £130 per day
        • full-time
        I am looking for a Customer Technology Support Engineer for a client in Coventry, this will be a contract position paying up to £130 a day with some flexibility depending on skills and experience. You will need to have excellent written and verbal communication skills for this role, a background in a customer or user support role would be ideal. What would stand out is a passion for providing good customer service and a general willingness to learn and show interest in both internal and external customers. Training will be provided as a lot of the applications they use are bespoke, please see below for a list of essential and desirable skills for this role: Essential:Experience in a support environment (preferably in IT)Interpersonal, problem solving and analytical skillsFollow documentation on company policies and proceduresExperience working with and supporting API's Desirable:Knowledge of JSON APISQL Database Windows Server 2008 - 2012 There will be the option for remote working once you are up to speed with all the processes and you are able to work unsupervised. If you are interested in finding out more please apply online or email your CV to gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.
        I am looking for a Customer Technology Support Engineer for a client in Coventry, this will be a contract position paying up to £130 a day with some flexibility depending on skills and experience. You will need to have excellent written and verbal communication skills for this role, a background in a customer or user support role would be ideal. What would stand out is a passion for providing good customer service and a general willingness to learn and show interest in both internal and external customers. Training will be provided as a lot of the applications they use are bespoke, please see below for a list of essential and desirable skills for this role: Essential:Experience in a support environment (preferably in IT)Interpersonal, problem solving and analytical skillsFollow documentation on company policies and proceduresExperience working with and supporting API's Desirable:Knowledge of JSON APISQL Database Windows Server 2008 - 2012 There will be the option for remote working once you are up to speed with all the processes and you are able to work unsupervised. If you are interested in finding out more please apply online or email your CV to gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.
        • fareham, south east
        • contract
        • £9.00 - £10.00 per hour
        • full-time
        An exciting opportunity for an IT Service Desk Analyst to work for a high-profile retailer. Based in the Fareham, Hampshire. Initial home working due to COVID-19. Role: IT Service Desk Analyst (1st Line Support)Location: Fareham, Hampshire (Initially working from home at least until New Year)Salary: £10 p/hDuration: ASAP for 6 MonthsShifts: 4 days on, 4 days off (Either 8am-6pm OR 9am-7pm) Sunday/Bank Holiday hours 9:30am-6:30pm As a high-profile retailer, we are looking to increase capabilities by seeking a Retail IT Service Desk Analyst (1st line support) to join the team. The Service Desk is the primary contact point for UK Retail stores running technology and systems for processing of transactions at Point of Sale, CRM and consumer engaging digital experiences (Digital Signage, Social, Interactive Apps).The candidate will be part of the function providing first line technical support, they will be able to operate in a highly dynamic, fast changing and fluid working environment, based from our Fareham offices. They will need to be 100% consumer orientated to deliver exceptional customer service and experiences to our business users, deliver incident management against defined SLA's, respond and escalate support tickets, provide technical analysis and problem-solving methodologies using remote desktop software and have a track record of incident closure in a similar environment.They will be expected to achieve against high-level SLA goals and metrics, drive down incidents, undertake necessary changes and work as part of a wider team in ensuring our retail stores have high availability to trade and operate. Key Roles & ResponsibilitiesAs part of the Level 1 support team, we are looking for an individual with the following skills:Be the first point of contact for our UK Retail stores for IT based issues, maintaining an exceptional level of customer service via phone and email.Provide technical troubleshooting support for desktop and iOS software and hardware technologies.Offer a high touch customer service, engaging with our business stakeholders and in-store employees.Proactive monitoring of retail systems and servers.Daily systems monitoring and administrative operational processes.Escalating support tickets through Service NOW to our 2nd Line team and working directly with third party suppliers.Installation and configuration of hardware and software for in-store installations.Excellent verbal and written communication skills, with a high touch telephone manner.Be an integral team player, working as part of a team, providing support on a shift basis.Perform miscellaneous job-related duties, such as: Basic admin, review and update of knowledgebase documentation and other items as defined by IT support lead. Due to the nature of this role, it may be necessary for the successful candidate to travel within the UK/Ireland to store locations to assist with on-site installations of hardware and software; this may result in extended days, as well as overnight stays. Knowledge, Skills & Experience:Previous experience in an IT support role at 1st line level.Good knowledge and understanding of Retail SystemsKnowledge of Microsoft Operating Systems and Servers and Office packagesPossess network infrastructure knowledge (specifically around WiFi networks)Experience of managing iOS devices in an enterprise.Experience of SQL databases (or similar enterprise databases) would be a plusAbility to schedule own workload prioritising to meet the business needsCapable of working on own initiative, with a proactive and organised approachAdapt to a varying role and be flexible in working styleGood communication skills and an excellent telephone mannerDemonstrate a support focused attitudeExcellent interpersonal and team skillsEssential that you hold a full driving license. Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        An exciting opportunity for an IT Service Desk Analyst to work for a high-profile retailer. Based in the Fareham, Hampshire. Initial home working due to COVID-19. Role: IT Service Desk Analyst (1st Line Support)Location: Fareham, Hampshire (Initially working from home at least until New Year)Salary: £10 p/hDuration: ASAP for 6 MonthsShifts: 4 days on, 4 days off (Either 8am-6pm OR 9am-7pm) Sunday/Bank Holiday hours 9:30am-6:30pm As a high-profile retailer, we are looking to increase capabilities by seeking a Retail IT Service Desk Analyst (1st line support) to join the team. The Service Desk is the primary contact point for UK Retail stores running technology and systems for processing of transactions at Point of Sale, CRM and consumer engaging digital experiences (Digital Signage, Social, Interactive Apps).The candidate will be part of the function providing first line technical support, they will be able to operate in a highly dynamic, fast changing and fluid working environment, based from our Fareham offices. They will need to be 100% consumer orientated to deliver exceptional customer service and experiences to our business users, deliver incident management against defined SLA's, respond and escalate support tickets, provide technical analysis and problem-solving methodologies using remote desktop software and have a track record of incident closure in a similar environment.They will be expected to achieve against high-level SLA goals and metrics, drive down incidents, undertake necessary changes and work as part of a wider team in ensuring our retail stores have high availability to trade and operate. Key Roles & ResponsibilitiesAs part of the Level 1 support team, we are looking for an individual with the following skills:Be the first point of contact for our UK Retail stores for IT based issues, maintaining an exceptional level of customer service via phone and email.Provide technical troubleshooting support for desktop and iOS software and hardware technologies.Offer a high touch customer service, engaging with our business stakeholders and in-store employees.Proactive monitoring of retail systems and servers.Daily systems monitoring and administrative operational processes.Escalating support tickets through Service NOW to our 2nd Line team and working directly with third party suppliers.Installation and configuration of hardware and software for in-store installations.Excellent verbal and written communication skills, with a high touch telephone manner.Be an integral team player, working as part of a team, providing support on a shift basis.Perform miscellaneous job-related duties, such as: Basic admin, review and update of knowledgebase documentation and other items as defined by IT support lead. Due to the nature of this role, it may be necessary for the successful candidate to travel within the UK/Ireland to store locations to assist with on-site installations of hardware and software; this may result in extended days, as well as overnight stays. Knowledge, Skills & Experience:Previous experience in an IT support role at 1st line level.Good knowledge and understanding of Retail SystemsKnowledge of Microsoft Operating Systems and Servers and Office packagesPossess network infrastructure knowledge (specifically around WiFi networks)Experience of managing iOS devices in an enterprise.Experience of SQL databases (or similar enterprise databases) would be a plusAbility to schedule own workload prioritising to meet the business needsCapable of working on own initiative, with a proactive and organised approachAdapt to a varying role and be flexible in working styleGood communication skills and an excellent telephone mannerDemonstrate a support focused attitudeExcellent interpersonal and team skillsEssential that you hold a full driving license. Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        • rhondda cynon taff, wales
        • contract
        • £10.00 - £11.00 per hour
        • full-time
        I am looking for an IT Support Engineer to join a busy team supporting and maintaining End User Computing systems on a contract basis for 6 months. It is paying up to £11ph depending on experience.You will need to have experience of analyzing system problems and advising both users and IT staff, any previous service desk or desktop support roles would be very relevant. Any project experience would be a bonus but not essential for this role.Esential Skills:Remote Management ToolsetsUser Admin on Active DirectoryConfiguration of Desktop, Software and Hardware peripheralsWindows 7/10SCCM, Citrix (Basic Admin)Desirable Skills:LAN, WAN and TCP/IP protocolManagement SystemsIf you have the relevant skills and are interested in this postion either apply online or email me on gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.
        I am looking for an IT Support Engineer to join a busy team supporting and maintaining End User Computing systems on a contract basis for 6 months. It is paying up to £11ph depending on experience.You will need to have experience of analyzing system problems and advising both users and IT staff, any previous service desk or desktop support roles would be very relevant. Any project experience would be a bonus but not essential for this role.Esential Skills:Remote Management ToolsetsUser Admin on Active DirectoryConfiguration of Desktop, Software and Hardware peripheralsWindows 7/10SCCM, Citrix (Basic Admin)Desirable Skills:LAN, WAN and TCP/IP protocolManagement SystemsIf you have the relevant skills and are interested in this postion either apply online or email me on gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.
        • gloucestershire, south west
        • contract
        • £100 - £120 per day
        • full-time
        I am looking for a Device Build Engineer on a contract basis for 6 months, this role will require travel to multiple sites around Gloucester so a driving license is essential.The day rate is between £100 - £120 a day and will fall inside IR35.Building laptop and desktop equipment using SCCM task sequences.Fault finding and highlighting equipment build discrepanciesAssist with other devices builds, following clear documented steps, where required.Install ICT client equipment at organisational sitesDecommissioning ICT client equipmentClient application deployment as part of build process when required.Essentials:Driving licensePrevious experience building desktop or laptop devicesWilling to gain/ or holds relevant clearanceCustomer service experienceIf you are interested in this positon then either apply online or email your CV to gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.
        I am looking for a Device Build Engineer on a contract basis for 6 months, this role will require travel to multiple sites around Gloucester so a driving license is essential.The day rate is between £100 - £120 a day and will fall inside IR35.Building laptop and desktop equipment using SCCM task sequences.Fault finding and highlighting equipment build discrepanciesAssist with other devices builds, following clear documented steps, where required.Install ICT client equipment at organisational sitesDecommissioning ICT client equipmentClient application deployment as part of build process when required.Essentials:Driving licensePrevious experience building desktop or laptop devicesWilling to gain/ or holds relevant clearanceCustomer service experienceIf you are interested in this positon then either apply online or email your CV to gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.
        • london, london
        • contract
        • £450 - £550 per day
        • full-time
        I'm currently working with a client based in London (fully remote currently) who are looking for an Azure Technical Architect on an inital 6 month contract.The Technical Architect will work alongside an existing team of infrastructure specialists on rapid "lift and shift" and cloud-model application deployments into Azure. You will be experienced in designing for, and extending, enterprise-scale landing zone architectures. With a strong DevOps / DevSecOps background and a seasoned approach to deployment you will be responsible for driving adoption of best practice within the team.You must have demonstratable experience with advanced PowerShell code development and bepracticed in developing code for re-use.Rate: £450-£550If you feel you would be a good fit then please apply.Randstad Technologies is acting as an Employment Business in relation to this vacancy.
        I'm currently working with a client based in London (fully remote currently) who are looking for an Azure Technical Architect on an inital 6 month contract.The Technical Architect will work alongside an existing team of infrastructure specialists on rapid "lift and shift" and cloud-model application deployments into Azure. You will be experienced in designing for, and extending, enterprise-scale landing zone architectures. With a strong DevOps / DevSecOps background and a seasoned approach to deployment you will be responsible for driving adoption of best practice within the team.You must have demonstratable experience with advanced PowerShell code development and bepracticed in developing code for re-use.Rate: £450-£550If you feel you would be a good fit then please apply.Randstad Technologies is acting as an Employment Business in relation to this vacancy.
        • london, london
        • contract
        • £400 - £500 per day
        • full-time
        A client of mine based in London are currently looking for a Business Intelligence Developer to join their BI team on an initial 6 month contract The BI Developer will need to be an expert using Looker and will need to be comfortable managing stakeholders both internally and externally. One of the key aspects to this role is that they are currently creating a brand-new data warehouse using GCP (Google cloud platform) so experience with this is required. You will be responsible for creating reports, dashboards and extracts using data from both in house and vendor-based apps. They have a highly flexible working environment with the opportunity to work from home whenever required and are looking for someone to start as soon as possible. Role: BI DeveloperLocation: LondonRate: £400/£450 If this sounds like a role you are a good fit for and are interested in hearing further, don't hesitate to apply.Randstad Technologies is acting as an Employment Business in relation to this vacancy.
        A client of mine based in London are currently looking for a Business Intelligence Developer to join their BI team on an initial 6 month contract The BI Developer will need to be an expert using Looker and will need to be comfortable managing stakeholders both internally and externally. One of the key aspects to this role is that they are currently creating a brand-new data warehouse using GCP (Google cloud platform) so experience with this is required. You will be responsible for creating reports, dashboards and extracts using data from both in house and vendor-based apps. They have a highly flexible working environment with the opportunity to work from home whenever required and are looking for someone to start as soon as possible. Role: BI DeveloperLocation: LondonRate: £400/£450 If this sounds like a role you are a good fit for and are interested in hearing further, don't hesitate to apply.Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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