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        • wymondham, east of england
        • temporary
        • £10.00 - £11.00 per hour
        • full-time
        Principal purpose of the roleTo install, support and enhance the force network and telephony systems by undertaking technical tasks, delivering project work and providing customer support.Main activities of the role The operation, configuration and maintenance of the force network and telephony systemsLiaising with internal customers to identify and resolve incidents and problems, responding to requests for service and delivering project work packagesResearching, identifying and delivering new technology to reduce costs, improve performance and support business processesApplying ITIL Service Management and PRINCE2 project management methodologies as requiredProviding 3rd line support and expertise in the network field within the ICT department and forces, and to external forces and agencies as requiredLiaising with and managing external contractors, consultants and suppliersDealing with security related incidents in line with force policies, external guidance and appropriate regulations from external agencies such as NCSC.Creating, updating and enhancing documentation, including writing technical instructions, drawing diagrams and creating wiki style pagesProducing reports on technical and functional aspects of networking and telephony to all levels of audience including general users, senior officers, external technical experts, etc.Data Analysis - interpretation of complex numerical data generated by network management systems, and interpretation, processing and presentation as requiredDeveloping and maintaining own technical knowledge in networking and telephony and working to develop that of others in the team and departmentProvide flexible working hours / overtime / on-call as requiredAny other duties commensurate with the role and grade as may reasonably be required by line management.Desirable skills:Strong security knowledge including Cisco ASA / FirepowerIP voice / video / telephone experience to include MS Teams, Cisco CUCMRandstad Business Support is acting as an Employment Business in relation to this vacancy.
        Principal purpose of the roleTo install, support and enhance the force network and telephony systems by undertaking technical tasks, delivering project work and providing customer support.Main activities of the role The operation, configuration and maintenance of the force network and telephony systemsLiaising with internal customers to identify and resolve incidents and problems, responding to requests for service and delivering project work packagesResearching, identifying and delivering new technology to reduce costs, improve performance and support business processesApplying ITIL Service Management and PRINCE2 project management methodologies as requiredProviding 3rd line support and expertise in the network field within the ICT department and forces, and to external forces and agencies as requiredLiaising with and managing external contractors, consultants and suppliersDealing with security related incidents in line with force policies, external guidance and appropriate regulations from external agencies such as NCSC.Creating, updating and enhancing documentation, including writing technical instructions, drawing diagrams and creating wiki style pagesProducing reports on technical and functional aspects of networking and telephony to all levels of audience including general users, senior officers, external technical experts, etc.Data Analysis - interpretation of complex numerical data generated by network management systems, and interpretation, processing and presentation as requiredDeveloping and maintaining own technical knowledge in networking and telephony and working to develop that of others in the team and departmentProvide flexible working hours / overtime / on-call as requiredAny other duties commensurate with the role and grade as may reasonably be required by line management.Desirable skills:Strong security knowledge including Cisco ASA / FirepowerIP voice / video / telephone experience to include MS Teams, Cisco CUCMRandstad Business Support is acting as an Employment Business in relation to this vacancy.
        • london, london
        • permanent
        • competitive
        • full-time
        Contract python Developer / RemoteI have an interesting contract opportunity for an experienced Python Developer to join a client of mine in the health sector.This will be fully remote initially but when covid calms you will be expected to work on a split office/remote basis, most likely in the new year and the clients office is in central London.Please be aware that this is working with a government client, therefore inside of IR35 and you will be required to work through an umbrella company.Experience required;- Python- Django- Docker- REST Bonus;- GraphQL- PostgressSQL- Node- React / Angular if you are interested in finding out more info and tick the majority of the above boxes, please reply ASAP with your CV.Interviews can be arranged immediately over the phone with a view to start soon after.Contract python Developer / RemoteRandstad Technologies is acting as an Employment Business in relation to this vacancy.
        Contract python Developer / RemoteI have an interesting contract opportunity for an experienced Python Developer to join a client of mine in the health sector.This will be fully remote initially but when covid calms you will be expected to work on a split office/remote basis, most likely in the new year and the clients office is in central London.Please be aware that this is working with a government client, therefore inside of IR35 and you will be required to work through an umbrella company.Experience required;- Python- Django- Docker- REST Bonus;- GraphQL- PostgressSQL- Node- React / Angular if you are interested in finding out more info and tick the majority of the above boxes, please reply ASAP with your CV.Interviews can be arranged immediately over the phone with a view to start soon after.Contract python Developer / RemoteRandstad Technologies is acting as an Employment Business in relation to this vacancy.
        • london, london
        • contract
        • competitive
        • full-time
        Contract Infrastructure / Security EngineerI have an interesting contract opportunity for an experienced Infrastructure / Security Engineer to join a client of mine in the health sector.This will be fully remote initially but when covid calms you will be expected to visit the office a few times per month, most likely in the new year and the clients office is in central London.Please be aware that this is working with a government client, therefore inside of IR35 and you will be required to work through an umbrella company.You will be proactive at troubleshooting, addressing root causes and recommend and implement improvements.Experience in the below systems/technologies is required;- System centre configuration manager- Active Directory- Azure AD- Powershell (or similar)- Identity- Azure / O365 fundamentals- ADFS- Cyber security best practicesPlease apply with your CV ASAP if you are interested in hearing more, finding out next steps.Contract Infrastructure / Security Engineer Randstad Technologies is acting as an Employment Business in relation to this vacancy.
        Contract Infrastructure / Security EngineerI have an interesting contract opportunity for an experienced Infrastructure / Security Engineer to join a client of mine in the health sector.This will be fully remote initially but when covid calms you will be expected to visit the office a few times per month, most likely in the new year and the clients office is in central London.Please be aware that this is working with a government client, therefore inside of IR35 and you will be required to work through an umbrella company.You will be proactive at troubleshooting, addressing root causes and recommend and implement improvements.Experience in the below systems/technologies is required;- System centre configuration manager- Active Directory- Azure AD- Powershell (or similar)- Identity- Azure / O365 fundamentals- ADFS- Cyber security best practicesPlease apply with your CV ASAP if you are interested in hearing more, finding out next steps.Contract Infrastructure / Security Engineer Randstad Technologies is acting as an Employment Business in relation to this vacancy.
        • wymondham, east of england
        • temporary
        • £11.00 - £12.50 per hour
        • full-time
        Norfolk Constabulary is looking for a Service Desk Support team member to join the integral Service Desk team based at the head office in Wymondham. This role is to cover a maternity leave until April 2021. You will based in the office with another team member; where COVID19 guidelines are strictly adhered to. It is a 37 hour week and hours are between 8am - 5pm. The main responsibilities of the role are:Provide telephone and desk side support to the business, diagnosing and resolving customer calls while tracking and recording the incidents and requests raised using the Marval call logging system.Provide a single point of contact for all customers of ICT.To undertake initial diagnosis of the incident, utilising the tools available and resolving as many as possible on initial contact in line with the agreed SLA's.Responsible for reassigning tickets to 3rd line support teams where appropriate.Actively monitor ongoing incidents and escalate to Senior Service Desk Analyst where SLA may be breached.This role would suit a candidate who has excellent customer service experience and a natural interest in IT. You must be able to demonstrate competent literacy and analytical skills and a a sound working knowledge of Microsoft Office. Proven experience of providing customer service in a call centre, or similar environment, would be beneficial.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        Norfolk Constabulary is looking for a Service Desk Support team member to join the integral Service Desk team based at the head office in Wymondham. This role is to cover a maternity leave until April 2021. You will based in the office with another team member; where COVID19 guidelines are strictly adhered to. It is a 37 hour week and hours are between 8am - 5pm. The main responsibilities of the role are:Provide telephone and desk side support to the business, diagnosing and resolving customer calls while tracking and recording the incidents and requests raised using the Marval call logging system.Provide a single point of contact for all customers of ICT.To undertake initial diagnosis of the incident, utilising the tools available and resolving as many as possible on initial contact in line with the agreed SLA's.Responsible for reassigning tickets to 3rd line support teams where appropriate.Actively monitor ongoing incidents and escalate to Senior Service Desk Analyst where SLA may be breached.This role would suit a candidate who has excellent customer service experience and a natural interest in IT. You must be able to demonstrate competent literacy and analytical skills and a a sound working knowledge of Microsoft Office. Proven experience of providing customer service in a call centre, or similar environment, would be beneficial.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        • london, london
        • contract
        • competitive
        • full-time
        Contract Cloud Engineer / AnsibleI have an interesting contract opportunity for an experienced cloud engineer, ideally from a Linux System Administrator background.This will be fully remote until COVID calms and up to 2 days on-site in London when things go back to normal. Expertise in Python and Ansible is highly desirable and experience of virtualization, cloud and automationn technologies. Responsibilities include;- Maintain and support Linux systems- Deploy and configure new systems using automation- Exposure to networking, storage, compute, container technologies, virtualization platform etc This is an initial 6 month contract working for a government owned client, therefore you will be required to work through an umbrella company. Please apply with your latest CV for more info / next steps.Contract Cloud Engineer / AnsibleRandstad Technologies is acting as an Employment Business in relation to this vacancy.
        Contract Cloud Engineer / AnsibleI have an interesting contract opportunity for an experienced cloud engineer, ideally from a Linux System Administrator background.This will be fully remote until COVID calms and up to 2 days on-site in London when things go back to normal. Expertise in Python and Ansible is highly desirable and experience of virtualization, cloud and automationn technologies. Responsibilities include;- Maintain and support Linux systems- Deploy and configure new systems using automation- Exposure to networking, storage, compute, container technologies, virtualization platform etc This is an initial 6 month contract working for a government owned client, therefore you will be required to work through an umbrella company. Please apply with your latest CV for more info / next steps.Contract Cloud Engineer / AnsibleRandstad Technologies is acting as an Employment Business in relation to this vacancy.

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