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        • london, london
        • permanent
        • £45,000 - £55,000, per year, Bonus, private medical, gym etc
        • full-time
        Randstad Technologies are delighted to be partnered with a Global entity based in London who are looking for a Service Delivery Analyst to work in their Cyber function. They have a very robust function already, but are looking to build a SOC in the London office (to be managed by an MSSP.)The role is split between 50% hands on work and 50% service delivery. Although based in London (working 9-5), the role does have a global scope. My client are very keen to secure a candidate with strong service delivery skills, and will happily supply security training to someone who has worked in a high level service delivery role.Experience Required;At least 3 years experience in an IT service delivery role (preferably InfoSec based.)Knowledge of service delivery frameworks such as ITIL.Experience working in a SOC is desirable.Experience managing external MSPs would be highly desirable.Vendor/3rd party management skills. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Randstad Technologies are delighted to be partnered with a Global entity based in London who are looking for a Service Delivery Analyst to work in their Cyber function. They have a very robust function already, but are looking to build a SOC in the London office (to be managed by an MSSP.)The role is split between 50% hands on work and 50% service delivery. Although based in London (working 9-5), the role does have a global scope. My client are very keen to secure a candidate with strong service delivery skills, and will happily supply security training to someone who has worked in a high level service delivery role.Experience Required;At least 3 years experience in an IT service delivery role (preferably InfoSec based.)Knowledge of service delivery frameworks such as ITIL.Experience working in a SOC is desirable.Experience managing external MSPs would be highly desirable.Vendor/3rd party management skills. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • london, london
        • contract
        • £22.00 - £24.00 per hour
        • full-time
        An exciting opportunity for a Technical Solutions Architect to work for Kent & Essex Police. Role: Technical Solutions ArchitectLocation: London/RemoteSalary: £22 - £24 p/h PAYEDuration: ASAP for 10 weeks Purpose of role: Provide expert advice and analysis on technical aspects of system development and integration. Producing reference high level and low level design documents for technical review and for use by implementation teams. Ensuring that the client's IT infrastructure maximise opportunities and facilitates the effective use of information systems throughout the company. Main responsibilities: - Identify the impact of proposed developments on the company's IT infrastructure standards and strategies,evaluate specified technological requirements of systems, consult with principal stakeholders, ensuring thatsystems architectures balance functional, service quality and systems management requirements, in order toensure the compatibility and compliance of systems and structures that are introduced.- Review and evaluate new and emerging technologies, hardware, software and communication technologiesand products, undertakes investigations, assessing and evaluating their relevance and potential benefit to the company, preparing reports and developing business proposals, ensuring that the company are able to take maximum advantage of new and emerging technologies that enhance the quality and viabilityof effective IT services.- Provide expert advice on technical aspects of system design, development and integration, includingthe operational and maintenance aspects of systems under development, and proposed system recoveryprocedures, monitoring technical progress, consulting project management, transition and developmentteams of major technical issues and problems, in order to ensure the compatibility and effectiveness ofsystems and structures introduced.- Monitor the technical implications and progress of changes to new and existing applications, evaluatingthe impact on the IT infrastructure, providing expert advice to IT Managers regarding significant technicalspecifications and solutions to the technical infrastructure, in order to support the provision of efficient andeffective IT services for both forces.- Produce detailed component specifications from systems architectures, including high level design and low level design documents, using appropriate tools, including logical models of components and interfaces, advising on the identification of products to support procurement decisions that support procurement and financial decisions and contribute to the development and implementation of high quality systems architectures throughout.- Participate as a member of project boards, working groups, attending other relevant meetings at a local, county and regional level, including the delivery of briefings and presentations to senior managers, providing expert consultancy services and technical advice, to ensure consistency of design and application of architectural standards throughout the IT Services change portfolio.- Promote and develop working partnerships with external organisations, agencies other police forces and partners, establishing complementary plans and building a framework for collaborative working, identifying common issues and themes, creating a wide range of contacts, so as to support regional and national IT infrastructure developments, share best working practices and maximise the benefits of good working relationships. Mandatory skills:- Must have Digital Asset Management Experience (DAM)- Must have at least NPPV2 vetting clearance (ready to start straight away)- The Technical Solutions Architect will be educated to degree level, together with an appropriate IT professionalqualification and will possesses an extensive knowledge of the policing and business operating environments.- They will need to have a strong grasp of project management principles and processes and have a detailed knowledge of ITIL Versions 2 and 3.- Possession of IT Architecture (Practitioner) Certificate Information Systems Examination Board or ITIL Managers Certificate is desirable.- SFIA Skills at Level 6 in Enterprise Architecture, Solution Architecture and Emerging Technology Monitoring are required.- A sound knowledge of risk assessment, change management, configuration management, reliability and safetymethods and the use of metrics is essential.- The Technical Solutions Architect will possess the technical skills and knowledge necessary to identify newand emerging hardware, software and communication technologies and products, services, methods andtechniques and the assessment of their relevance and potential value to the company.- Excellent communication, presentational and interpersonal skills are essential for the post holder to beeffective. Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        An exciting opportunity for a Technical Solutions Architect to work for Kent & Essex Police. Role: Technical Solutions ArchitectLocation: London/RemoteSalary: £22 - £24 p/h PAYEDuration: ASAP for 10 weeks Purpose of role: Provide expert advice and analysis on technical aspects of system development and integration. Producing reference high level and low level design documents for technical review and for use by implementation teams. Ensuring that the client's IT infrastructure maximise opportunities and facilitates the effective use of information systems throughout the company. Main responsibilities: - Identify the impact of proposed developments on the company's IT infrastructure standards and strategies,evaluate specified technological requirements of systems, consult with principal stakeholders, ensuring thatsystems architectures balance functional, service quality and systems management requirements, in order toensure the compatibility and compliance of systems and structures that are introduced.- Review and evaluate new and emerging technologies, hardware, software and communication technologiesand products, undertakes investigations, assessing and evaluating their relevance and potential benefit to the company, preparing reports and developing business proposals, ensuring that the company are able to take maximum advantage of new and emerging technologies that enhance the quality and viabilityof effective IT services.- Provide expert advice on technical aspects of system design, development and integration, includingthe operational and maintenance aspects of systems under development, and proposed system recoveryprocedures, monitoring technical progress, consulting project management, transition and developmentteams of major technical issues and problems, in order to ensure the compatibility and effectiveness ofsystems and structures introduced.- Monitor the technical implications and progress of changes to new and existing applications, evaluatingthe impact on the IT infrastructure, providing expert advice to IT Managers regarding significant technicalspecifications and solutions to the technical infrastructure, in order to support the provision of efficient andeffective IT services for both forces.- Produce detailed component specifications from systems architectures, including high level design and low level design documents, using appropriate tools, including logical models of components and interfaces, advising on the identification of products to support procurement decisions that support procurement and financial decisions and contribute to the development and implementation of high quality systems architectures throughout.- Participate as a member of project boards, working groups, attending other relevant meetings at a local, county and regional level, including the delivery of briefings and presentations to senior managers, providing expert consultancy services and technical advice, to ensure consistency of design and application of architectural standards throughout the IT Services change portfolio.- Promote and develop working partnerships with external organisations, agencies other police forces and partners, establishing complementary plans and building a framework for collaborative working, identifying common issues and themes, creating a wide range of contacts, so as to support regional and national IT infrastructure developments, share best working practices and maximise the benefits of good working relationships. Mandatory skills:- Must have Digital Asset Management Experience (DAM)- Must have at least NPPV2 vetting clearance (ready to start straight away)- The Technical Solutions Architect will be educated to degree level, together with an appropriate IT professionalqualification and will possesses an extensive knowledge of the policing and business operating environments.- They will need to have a strong grasp of project management principles and processes and have a detailed knowledge of ITIL Versions 2 and 3.- Possession of IT Architecture (Practitioner) Certificate Information Systems Examination Board or ITIL Managers Certificate is desirable.- SFIA Skills at Level 6 in Enterprise Architecture, Solution Architecture and Emerging Technology Monitoring are required.- A sound knowledge of risk assessment, change management, configuration management, reliability and safetymethods and the use of metrics is essential.- The Technical Solutions Architect will possess the technical skills and knowledge necessary to identify newand emerging hardware, software and communication technologies and products, services, methods andtechniques and the assessment of their relevance and potential value to the company.- Excellent communication, presentational and interpersonal skills are essential for the post holder to beeffective. Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        • solihull, west midlands
        • permanent
        • £27,000 - £30,000 per year
        • full-time
        IT Support Engineer - Permanent - Solihull - £27-30,000paIT Support Engineer required for a leading telecommunication business in the heart of Solihull. They are currently experiencing unprecedented growth and as a result need more inhouse management of their IT systems. You'll be confident in a support role and resolving everyday IT issues as well as working in a busy call centre environment. Key skills:Will have an IT or Telephony backgroundAvaya, Alcatel, or Cisco experience (or any similar telephony systems) - ideal but not essentialAbility to work remotely in resolving system issuesWindows experienceExperience using and managing inhouse or outsourced CRM systemsUnderstanding of data processing, analysis, and data reporting.Ideally experience using inbound/outbound telecoms systemsIf the above role sounds of interest, then please forward your CV to Kyle Sotiris at Randstand for an initial telephone screeningIT Support Engineer - Permanent - Solihull - £27-30,000pa Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        IT Support Engineer - Permanent - Solihull - £27-30,000paIT Support Engineer required for a leading telecom