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      • solihull, west midlands
      • permanent
      • bonus
      • randstad inhouse services
      Expert Fraud Analyst Solihull JOB PURPOSETo help minimise the company's exposure of fraud through the introduction of tactical and strategic fraud initiativesKEY RESPONSIBILITIESAssist the Fraud Detection Manager by setting and writing new processes and policies for Fraud prevention for all products..Liaise with the operation to ensure that procedures for Fraud reflect current policies.Carry out spot checking to ensure CFS policies are being adhered to in the operation.Write, test, promote and monitor new rules and initiatives to protect against specific fraud typesMonitor current fraud levels and benchmark against industry averages.Develop Fraud and Chargeback Management Information for all products as required.Monitor fraud loss against forecast and explain variances.Provide weekly and monthly updates on business KPI's and planned initiatives to Line Manager.Daily liaison with the operation to understand latest business trends, agree and recommend action accordingly.Conduct ad-hoc investigations into possible internal or Retailer fraud as necessary.Understand the functionality of fraud prevention systems currently in place across all products.Be aware of industry best practices and standards.Understand functionality of operational systems and where this can impact fraud levels.EssentialEducated to degree level or equivalent.Highly PC literateProblem solving and attention to detail.Ability to liaise and influence all levels of management and work with other departmentsSelf-motivatedAbility to make an informed decision based on the information availableAble to prioritise and organiseGood communicatorFlexible approach to tasksGood team workerFully competent in relation to programming Falcon case creation and trans memory rulesAble to use SAS and Access to analyse data and apply results to improve operational processesAble to share knowledge effectively to the benefit of team membersFully understands the different aspects of fraud (i.e. application and transaction level fraud) and able to differentiate between fraud types Substantial experience working within the Personal Finance IndustryPrevious experience of working within an analytical field
      Expert Fraud Analyst Solihull JOB PURPOSETo help minimise the company's exposure of fraud through the introduction of tactical and strategic fraud initiativesKEY RESPONSIBILITIESAssist the Fraud Detection Manager by setting and writing new processes and policies for Fraud prevention for all products..Liaise with the operation to ensure that procedures for Fraud reflect current policies.Carry out spot checking to ensure CFS policies are being adhered to in the operation.Write, test, promote and monitor new rules and initiatives to protect against specific fraud typesMonitor current fraud levels and benchmark against industry averages.Develop Fraud and Chargeback Management Information for all products as required.Monitor fraud loss against forecast and explain variances.Provide weekly and monthly updates on business KPI's and planned initiatives to Line Manager.Daily liaison with the operation to understand latest business trends, agree and recommend action accordingly.Conduct ad-hoc investigations into possible internal or Retailer fraud as necessary.Understand the functionality of fraud prevention systems currently in place across all products.Be aware of industry best practices and standards.Understand functionality of operational systems and where this can impact fraud levels.EssentialEducated to degree level or equivalent.Highly PC literateProblem solving and attention to detail.Ability to liaise and influence all levels of management and work with other departmentsSelf-motivatedAbility to make an informed decision based on the information availableAble to prioritise and organiseGood communicatorFlexible approach to tasksGood team workerFully competent in relation to programming Falcon case creation and trans memory rulesAble to use SAS and Access to analyse data and apply results to improve operational processesAble to share knowledge effectively to the benefit of team membersFully understands the different aspects of fraud (i.e. application and transaction level fraud) and able to differentiate between fraud types Substantial experience working within the Personal Finance IndustryPrevious experience of working within an analytical field
      • solihull, west midlands
      • permanent
      • competitive
      • randstad inhouse services
      Senior Implementation Analyst (Credit Risk)SolihullWork from Home JOB PURPOSEThe Senior Risk Implementation Analyst is responsible for the implementation, testing and maintenance of credit risk strategies within the Decision Systems and operational platforms, working closely with the relevant Risk teams. The role also involves supporting projects around the business such as the launch of new products, changes within Credit Bureau reporting and compliance with FCA and other Regulatory rules and guidelines. The primary focus is hands on delivery of Risk strategy changes within the Decision Systems in line with the business needs, working closely with the other Risk teams to fully understand the requirements and deliver the changes within the agreed timescales. Strategies must be implemented accurately and within the correct governance framework, with appropriate post implementation, monitoring, ensuring changes are successful and that no issues have arisen as a direct result. This role offers wide exposure to various areas of the business and, therefore the ability to communicate effectively with various stakeholders is key to the role. Frequent engagement with the Credit Bureaus and internal IT teams will be required to ensure the services provided by the Credit Bureaus function as expected and consequently ensuring our decision making is always accurate. The role requires a good understanding of the impacts that any changes to the application journey and our systems can have on the customer, therefore the customer must be held at the heart of the decisions made. KEY RESPONSIBILITIES Develop and maintain expert knowledge of our decision system engines and their limitations and surrounding governance.Build sound knowledge of risk strategies for the various portfolios of BNP PF UK.Implementing application and scoring strategies/policies within our decision engine systems namely Strategy Design Studio and internally developed systems. This process involves analysis, UAT, implementation, post implementation monitoring, communication and documentation.Work as a member of a cross-functional team to ensure risk and implementation aspects are covered and delivered e.g. Project deliveries.Maintain the validation of exception reports for the monitoring of the decision engines. This requires you to ensure changes have been communicated - when possible prior to their implementation - to the team responsible for the monitoring logic.Ensure the relevant control/governance programs are applicable throughout every change implemented into the system.Make sure knowledge is spread across the Risk Implementation Team to support, and ensure business continuityEnsuring that the link to Credit bureaus are always operational. Where issues are anticipated or experienced, liaise with internal IT and the Credit bureau to ensure a prompt resolution, limiting the impact to the consumer and the business.Due to the nature of the role there may be a requirement for overtime and on call support, depending on project delivery and supporting our Point of Sale Partners during their operational hours.
      Senior Implementation Analyst (Credit Risk)SolihullWork from Home JOB PURPOSEThe Senior Risk Implementation Analyst is responsible for the implementation, testing and maintenance of credit risk strategies within the Decision Systems and operational platforms, working closely with the relevant Risk teams. The role also involves supporting projects around the business such as the launch of new products, changes within Credit Bureau reporting and compliance with FCA and other Regulatory rules and guidelines. The primary focus is hands on delivery of Risk strategy changes within the Decision Systems in line with the business needs, working closely with the other Risk teams to fully understand the requirements and deliver the changes within the agreed timescales. Strategies must be implemented accurately and within the correct governance framework, with appropriate post implementation, monitoring, ensuring changes are successful and that no issues have arisen as a direct result. This role offers wide exposure to various areas of the business and, therefore the ability to communicate effectively with various stakeholders is key to the role. Frequent engagement with the Credit Bureaus and internal IT teams will be required to ensure the services provided by the Credit Bureaus function as expected and consequently ensuring our decision making is always accurate. The role requires a good understanding of the impacts that any changes to the application journey and our systems can have on the customer, therefore the customer must be held at the heart of the decisions made. KEY RESPONSIBILITIES Develop and maintain expert knowledge of our decision system engines and their limitations and surrounding governance.Build sound knowledge of risk strategies for the various portfolios of BNP PF UK.Implementing application and scoring strategies/policies within our decision engine systems namely Strategy Design Studio and internally developed systems. This process involves analysis, UAT, implementation, post implementation monitoring, communication and documentation.Work as a member of a cross-functional team to ensure risk and implementation aspects are covered and delivered e.g. Project deliveries.Maintain the validation of exception reports for the monitoring of the decision engines. This requires you to ensure changes have been communicated - when possible prior to their implementation - to the team responsible for the monitoring logic.Ensure the relevant control/governance programs are applicable throughout every change implemented into the system.Make sure knowledge is spread across the Risk Implementation Team to support, and ensure business continuityEnsuring that the link to Credit bureaus are always operational. Where issues are anticipated or experienced, liaise with internal IT and the Credit bureau to ensure a prompt resolution, limiting the impact to the consumer and the business.Due to the nature of the role there may be a requirement for overtime and on call support, depending on project delivery and supporting our Point of Sale Partners during their operational hours.
      • solihull, west midlands
      • permanent
      • competitive
      • randstad inhouse services
      HR Data AnalystSolihull - Flex workingCompetetive salary plus Bonus and great beneiftsKEY RESPONSIBILITIESHeadcount & BudgetsTo partner with Finance Management Controls team to be responsible working with Finance for creating, maintaining and tracking the annual Staff Costs Budget (including reforecast).To partner with Finance Management Controls team to be responsible for creating, maintaining and tracking the FTE Budget (including reforecast).Ensure the internal monthly FTE, Staff Costs reconciliations are effectively managed and data quality maintained.To perform the monthly Global FTE/Headcount Reporting. ReportingExtraction of data from HRIS and other HR tools and systems to support with key management reporting for both PFUK and PF GroupDelivery of accurate and timely Management Information and KPI's to the businesswhich involves data interrogation and analysis; including the creation, evolution and maintenance of dashboards, reports, scorecards and templates highlighting relevant KPI's and trends, including monthly turnover, absence, exit interview analysis, gender pay gap reportingDrive and deliver continual improvements to our HR data reporting capability . Compensation Review Process (CRP)Support with the Compensation Review Process (CRP) annual cycle for salaries reviews and bonuses. SkillsBehaviouralAttention to detail /rigour and ensure the precision, accuracy and thoughtfulness to the information deliveredAbility to collaborate/strong team worker within own team and other teamsAbility to demonstrate strong motivation to get things done and achieve resultsAbility to work autonomously Transversal Strong analytical ability to be able to identify all aspects of a subject and examine in an objective and relevant wayAbility to develop and adapt a process Business SkillsNumeracy SkillsData quality and securityData visualisationData knowledgeAdvanced Excel
      HR Data AnalystSolihull - Flex workingCompetetive salary plus Bonus and great beneiftsKEY RESPONSIBILITIESHeadcount & BudgetsTo partner with Finance Management Controls team to be responsible working with Finance for creating, maintaining and tracking the annual Staff Costs Budget (including reforecast).To partner with Finance Management Controls team to be responsible for creating, maintaining and tracking the FTE Budget (including reforecast).Ensure the internal monthly FTE, Staff Costs reconciliations are effectively managed and data quality maintained.To perform the monthly Global FTE/Headcount Reporting. ReportingExtraction of data from HRIS and other HR tools and systems to support with key management reporting for both PFUK and PF GroupDelivery of accurate and timely Management Information and KPI's to the businesswhich involves data interrogation and analysis; including the creation, evolution and maintenance of dashboards, reports, scorecards and templates highlighting relevant KPI's and trends, including monthly turnover, absence, exit interview analysis, gender pay gap reportingDrive and deliver continual improvements to our HR data reporting capability . Compensation Review Process (CRP)Support with the Compensation Review Process (CRP) annual cycle for salaries reviews and bonuses. SkillsBehaviouralAttention to detail /rigour and ensure the precision, accuracy and thoughtfulness to the information deliveredAbility to collaborate/strong team worker within own team and other teamsAbility to demonstrate strong motivation to get things done and achieve resultsAbility to work autonomously Transversal Strong analytical ability to be able to identify all aspects of a subject and examine in an objective and relevant wayAbility to develop and adapt a process Business SkillsNumeracy SkillsData quality and securityData visualisationData knowledgeAdvanced Excel
      • solihull, west midlands
      • permanent
      • bnp paribas personal finance uk
      BUSINESS ANALYSTSolihullFlexible working + Great Benefits BNP Paribas Personal Finance UKOUR GLOBAL OPPORTUNITIESYOUR PERSONAL JOURNEYWhat gets you out of bed in the morning? For us, it's driving positive change and we're looking for like-minded people with energy and a can do attitude to join our winning team.Are you looking for that next step in your career journey and like the sound of working in a dynamic and exciting finance team that's part of a growing consumer finance business and global bank? Like what you hear? Then read on…The roleWe want to welcome a Senior Business Analyst to join our high performing IT team, based out of our Office in Central Solihull.You will assist the Application Support Manager with the following areas of responsibility; Overseeing Demand Management Requests, incidents and problems within in Fixed Term systems retailer settlement processes & Coda (GL), customer & stakeholder management, delivery of supporting material/MI/KPI data and act as a hierarchal point of escalation within a team of business analysts to deliver system change.You will produce functional specifications by liaising with internal BNP Paribas Personal Finance departments to establish Business Requirements, ensuring work is planned and controlled, all with a firm drive towards continuous improvement.Could this be you?We believe it's a positive attitude and passion to make things happen that matters most. Here's what else we're looking for:Experience at a Business Analyst or Project Manager level within a Finance Department or Finance Services; with knowledge of Fixed Term Credit / Credit Card BusinessExperience with General Ledger systems, and an understanding of ledger terminology and working with this day to day. (I.e. Unit4, Coda- we can provide further specific training if required)Ability to work with multiple requests, workload resourcing, constructing packs, producing MI reports and collating informationExcellent Presentation skills, ability to influence and manage stakeholders; including Senior AudiencesAble to step in and deputise with task management of other colleagues when requiredUniversity degree in a Computer Science, alongside ISEB Foundation in Business Analysis or other relevant Business Analysis qualifications at a Practitioner levelExperience of methodologies including Agile, Waterfall & Systems / Software Development Life CycleWithin this position there will be a requirement to travel and stay away overnight for internal, client and supplier meetings. This includes regular visits to Belfast or Solihull, and occasional visits to mainland EuropeOur cultureWe understand that next step in your career journey is an important one. We also know it's all about the people as they are the ones that make our business the success it is. That's why we provide colleagues with opportunities to make great things happen in an open and exclusive environment.Our culture is innovative, collaborative and fun; we challenge everyone to make a difference for colleagues, customers, partners and our community.Being part of the BNP Paribas global banking group means you're part of something big; with plenty of opportunities to take on additional responsibilities and make a real difference.We offerAs you'd expect from being a global banking group, we can give you an award winning benefits package that gives you flexibility to choose your benefits based on what's important to you. We also offer flexible working patterns, a competitive salary, a contributory pension scheme, plus life insurance and private medical insurance, not to mention the all-important 25 days holiday each year to enjoy.Is there a fit?If you're interested in joining our dynamic and growing team, then we'd love to hear from you.Equal Opportunities DisclaimerEqual Opportunities: BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
      BUSINESS ANALYSTSolihullFlexible working + Great Benefits BNP Paribas Personal Finance UKOUR GLOBAL OPPORTUNITIESYOUR PERSONAL JOURNEYWhat gets you out of bed in the morning? For us, it's driving positive change and we're looking for like-minded people with energy and a can do attitude to join our winning team.Are you looking for that next step in your career journey and like the sound of working in a dynamic and exciting finance team that's part of a growing consumer finance business and global bank? Like what you hear? Then read on…The roleWe want to welcome a Senior Business Analyst to join our high performing IT team, based out of our Office in Central Solihull.You will assist the Application Support Manager with the following areas of responsibility; Overseeing Demand Management Requests, incidents and problems within in Fixed Term systems retailer settlement processes & Coda (GL), customer & stakeholder management, delivery of supporting material/MI/KPI data and act as a hierarchal point of escalation within a team of business analysts to deliver system change.You will produce functional specifications by liaising with internal BNP Paribas Personal Finance departments to establish Business Requirements, ensuring work is planned and controlled, all with a firm drive towards continuous improvement.Could this be you?We believe it's a positive attitude and passion to make things happen that matters most. Here's what else we're looking for:Experience at a Business Analyst or Project Manager level within a Finance Department or Finance Services; with knowledge of Fixed Term Credit / Credit Card BusinessExperience with General Ledger systems, and an understanding of ledger terminology and working with this day to day. (I.e. Unit4, Coda- we can provide further specific training if required)Ability to work with multiple requests, workload resourcing, constructing packs, producing MI reports and collating informationExcellent Presentation skills, ability to influence and manage stakeholders; including Senior AudiencesAble to step in and deputise with task management of other colleagues when requiredUniversity degree in a Computer Science, alongside ISEB Foundation in Business Analysis or other relevant Business Analysis qualifications at a Practitioner levelExperience of methodologies including Agile, Waterfall & Systems / Software Development Life CycleWithin this position there will be a requirement to travel and stay away overnight for internal, client and supplier meetings. This includes regular visits to Belfast or Solihull, and occasional visits to mainland EuropeOur cultureWe understand that next step in your career journey is an important one. We also know it's all about the people as they are the ones that make our business the success it is. That's why we provide colleagues with opportunities to make great things happen in an open and exclusive environment.Our culture is innovative, collaborative and fun; we challenge everyone to make a difference for colleagues, customers, partners and our community.Being part of the BNP Paribas global banking group means you're part of something big; with plenty of opportunities to take on additional responsibilities and make a real difference.We offerAs you'd expect from being a global banking group, we can give you an award winning benefits package that gives you flexibility to choose your benefits based on what's important to you. We also offer flexible working patterns, a competitive salary, a contributory pension scheme, plus life insurance and private medical insurance, not to mention the all-important 25 days holiday each year to enjoy.Is there a fit?If you're interested in joining our dynamic and growing team, then we'd love to hear from you.Equal Opportunities DisclaimerEqual Opportunities: BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

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