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    4 jobs found in Solihull, West Midlands

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      • solihull, west midlands
      • permanent
      • bonus
      • randstad inhouse services
      Risk Manager Solihull ( 3 days work from home) JOB PURPOSEAs Risk Manager you will own the day to day management of the Consumer Finance credit risk strategies and associated controls, ensuring that lending follows the correct standards of the business whilst treating customers fairly by putting them at the heart of everything we do. You'll review and provide recommendations on the effectiveness of credit risk controls and strategies including monitoring performance against key risk indicators/appetite and analysis of actual performance against expectations, providing insights into any variances and detrimental customer behaviours.You will own and manage an ongoing programme of analysis to support agreed business requirements for acquisition & customer management credit risk - statistical model development and use, setting and reviewing score cut-offs and risk based pricing, initial and through the life-cycle credit limit/new loan strategies, life-time loss and predicted bad rate modelling and affordability assessments. You will also ensure effective monitoring of Consumer Finance portfolios performance is in place, identifying and highlighting emerging trends and investigating issues, developing appropriate solutions to improve customer experience and business performance .KEY RESPONSIBILITIES Manage a team of credit risk analysts to ensure the asset quality of the Consumer Finance portfolio(s) are consistent with agreed plans and in accordance with the agreed risk appetite, presenting to relevant forums and senior management on the performance of credit risk strategies, emerging trends and issues. Own manage and maintain documentation of risk management policy and associated strategies within account opening and account management systems, to maximise returns and support the operational teams whilst protecting the interests of our customers. Lead a programme to continually identify opportunities to safely grow the business without compromising credit quality and returns, proactively sharing insight on expected changes arising from new strategies & policies with stakeholders. Actively manage your workload and that of the team to ensure that prioritisation of activities is established in line with line management and stakeholders expectations. Ensure the generation of key management information is in place for associated governance forums in order to support business direction setting, the protection of our customers and ensure risk appetite objectives are met. Own the end to end production of agreed monthly and ad-hoc reporting for key stakeholders, highlighting key performance and customer trends, opportunities and potential course of action. Apply commercial acumen to interpret the results and produce actionable recommendations.  Provide an effective personal contribution to the sharing of knowledge, ideas and information relating to credit risk management across the business, building and maintaining relationships and networks, internally and externally, seeking and sharing good practice and knowledge to support continuous improvement. Where required, deputise for the Head of Risk (Consumer Finance) and manage the activity of team, providing direction and taking responsibility for the work that they undertake. Plan, control and deliver assigned projects, and participate as appropriate in cross functional projects and investigations; ensuring requirements are delivered to plan.  Provide guidance, support and coaching to assigned staff to facilitate their development and achievement of their objectives and maintain a high level of motivation within the team.  Educated to Degree level or higher Experience of managing and developing a team  Able to get the best out of people Experience in SAS Base / SQL or similar programming language Highly Numerate Excellent analytical and communication skills Able to take initiative and ownership of work Ability to liaise and work with other departments. Ability to supervise and train other members of staff if needed Good Excel & Word skills. Presentable Punctual Diligent. Able to prioritise and organise for self and others Ability to generate ideas to challenge existing business practices Very strong analytical background to be able to set relevant analysis to answer questions  Able to think outside own area of responsibility Flexible - able to fit in with business needs Able to make logical connections Complete understanding of the consumer risk lifecycle Very good knowledge of credit bureau data and products Experience working on different financial products High level of accuracy and attention to detail Self-motivated and committed to delivery Strong desire to succeed and exceed goals set
      Risk Manager Solihull ( 3 days work from home) JOB PURPOSEAs Risk Manager you will own the day to day management of the Consumer Finance credit risk strategies and associated controls, ensuring that lending follows the correct standards of the business whilst treating customers fairly by putting them at the heart of everything we do. You'll review and provide recommendations on the effectiveness of credit risk controls and strategies including monitoring performance against key risk indicators/appetite and analysis of actual performance against expectations, providing insights into any variances and detrimental customer behaviours.You will own and manage an ongoing programme of analysis to support agreed business requirements for acquisition & customer management credit risk - statistical model development and use, setting and reviewing score cut-offs and risk based pricing, initial and through the life-cycle credit limit/new loan strategies, life-time loss and predicted bad rate modelling and affordability assessments. You will also ensure effective monitoring of Consumer Finance portfolios performance is in place, identifying and highlighting emerging trends and investigating issues, developing appropriate solutions to improve customer experience and business performance .KEY RESPONSIBILITIES Manage a team of credit risk analysts to ensure the asset quality of the Consumer Finance portfolio(s) are consistent with agreed plans and in accordance with the agreed risk appetite, presenting to relevant forums and senior management on the performance of credit risk strategies, emerging trends and issues. Own manage and maintain documentation of risk management policy and associated strategies within account opening and account management systems, to maximise returns and support the operational teams whilst protecting the interests of our customers. Lead a programme to continually identify opportunities to safely grow the business without compromising credit quality and returns, proactively sharing insight on expected changes arising from new strategies & policies with stakeholders. Actively manage your workload and that of the team to ensure that prioritisation of activities is established in line with line management and stakeholders expectations. Ensure the generation of key management information is in place for associated governance forums in order to support business direction setting, the protection of our customers and ensure risk appetite objectives are met. Own the end to end production of agreed monthly and ad-hoc reporting for key stakeholders, highlighting key performance and customer trends, opportunities and potential course of action. Apply commercial acumen to interpret the results and produce actionable recommendations.  Provide an effective personal contribution to the sharing of knowledge, ideas and information relating to credit risk management across the business, building and maintaining relationships and networks, internally and externally, seeking and sharing good practice and knowledge to support continuous improvement. Where required, deputise for the Head of Risk (Consumer Finance) and manage the activity of team, providing direction and taking responsibility for the work that they undertake. Plan, control and deliver assigned projects, and participate as appropriate in cross functional projects and investigations; ensuring requirements are delivered to plan.  Provide guidance, support and coaching to assigned staff to facilitate their development and achievement of their objectives and maintain a high level of motivation within the team.  Educated to Degree level or higher Experience of managing and developing a team  Able to get the best out of people Experience in SAS Base / SQL or similar programming language Highly Numerate Excellent analytical and communication skills Able to take initiative and ownership of work Ability to liaise and work with other departments. Ability to supervise and train other members of staff if needed Good Excel & Word skills. Presentable Punctual Diligent. Able to prioritise and organise for self and others Ability to generate ideas to challenge existing business practices Very strong analytical background to be able to set relevant analysis to answer questions  Able to think outside own area of responsibility Flexible - able to fit in with business needs Able to make logical connections Complete understanding of the consumer risk lifecycle Very good knowledge of credit bureau data and products Experience working on different financial products High level of accuracy and attention to detail Self-motivated and committed to delivery Strong desire to succeed and exceed goals set
      • solihull, west midlands
      • permanent
      • bonus
      • randstad inhouse services
      Expert Fraud Analyst Solihull JOB PURPOSETo help minimise the company's exposure of fraud through the introduction of tactical and strategic fraud initiativesKEY RESPONSIBILITIESAssist the Fraud Detection Manager by setting and writing new processes and policies for Fraud prevention for all products..Liaise with the operation to ensure that procedures for Fraud reflect current policies.Carry out spot checking to ensure CFS policies are being adhered to in the operation.Write, test, promote and monitor new rules and initiatives to protect against specific fraud typesMonitor current fraud levels and benchmark against industry averages.Develop Fraud and Chargeback Management Information for all products as required.Monitor fraud loss against forecast and explain variances.Provide weekly and monthly updates on business KPI's and planned initiatives to Line Manager.Daily liaison with the operation to understand latest business trends, agree and recommend action accordingly.Conduct ad-hoc investigations into possible internal or Retailer fraud as necessary.Understand the functionality of fraud prevention systems currently in place across all products.Be aware of industry best practices and standards.Understand functionality of operational systems and where this can impact fraud levels.EssentialEducated to degree level or equivalent.Highly PC literateProblem solving and attention to detail.Ability to liaise and influence all levels of management and work with other departmentsSelf-motivatedAbility to make an informed decision based on the information availableAble to prioritise and organiseGood communicatorFlexible approach to tasksGood team workerFully competent in relation to programming Falcon case creation and trans memory rulesAble to use SAS and Access to analyse data and apply results to improve operational processesAble to share knowledge effectively to the benefit of team membersFully understands the different aspects of fraud (i.e. application and transaction level fraud) and able to differentiate between fraud types Substantial experience working within the Personal Finance IndustryPrevious experience of working within an analytical field
      Expert Fraud Analyst Solihull JOB PURPOSETo help minimise the company's exposure of fraud through the introduction of tactical and strategic fraud initiativesKEY RESPONSIBILITIESAssist the Fraud Detection Manager by setting and writing new processes and policies for Fraud prevention for all products..Liaise with the operation to ensure that procedures for Fraud reflect current policies.Carry out spot checking to ensure CFS policies are being adhered to in the operation.Write, test, promote and monitor new rules and initiatives to protect against specific fraud typesMonitor current fraud levels and benchmark against industry averages.Develop Fraud and Chargeback Management Information for all products as required.Monitor fraud loss against forecast and explain variances.Provide weekly and monthly updates on business KPI's and planned initiatives to Line Manager.Daily liaison with the operation to understand latest business trends, agree and recommend action accordingly.Conduct ad-hoc investigations into possible internal or Retailer fraud as necessary.Understand the functionality of fraud prevention systems currently in place across all products.Be aware of industry best practices and standards.Understand functionality of operational systems and where this can impact fraud levels.EssentialEducated to degree level or equivalent.Highly PC literateProblem solving and attention to detail.Ability to liaise and influence all levels of management and work with other departmentsSelf-motivatedAbility to make an informed decision based on the information availableAble to prioritise and organiseGood communicatorFlexible approach to tasksGood team workerFully competent in relation to programming Falcon case creation and trans memory rulesAble to use SAS and Access to analyse data and apply results to improve operational processesAble to share knowledge effectively to the benefit of team membersFully understands the different aspects of fraud (i.e. application and transaction level fraud) and able to differentiate between fraud types Substantial experience working within the Personal Finance IndustryPrevious experience of working within an analytical field
      • solihull, west midlands
      • permanent
      • competitive
      • randstad inhouse services
      Senior Implementation Analyst (Credit Risk)SolihullWork from Home JOB PURPOSEThe Senior Risk Implementation Analyst is responsible for the implementation, testing and maintenance of credit risk strategies within the Decision Systems and operational platforms, working closely with the relevant Risk teams. The role also involves supporting projects around the business such as the launch of new products, changes within Credit Bureau reporting and compliance with FCA and other Regulatory rules and guidelines. The primary focus is hands on delivery of Risk strategy changes within the Decision Systems in line with the business needs, working closely with the other Risk teams to fully understand the requirements and deliver the changes within the agreed timescales. Strategies must be implemented accurately and within the correct governance framework, with appropriate post implementation, monitoring, ensuring changes are successful and that no issues have arisen as a direct result. This role offers wide exposure to various areas of the business and, therefore the ability to communicate effectively with various stakeholders is key to the role. Frequent engagement with the Credit Bureaus and internal IT teams will be required to ensure the services provided by the Credit Bureaus function as expected and consequently ensuring our decision making is always accurate. The role requires a good understanding of the impacts that any changes to the application journey and our systems can have on the customer, therefore the customer must be held at the heart of the decisions made. KEY RESPONSIBILITIES Develop and maintain expert knowledge of our decision system engines and their limitations and surrounding governance.Build sound knowledge of risk strategies for the various portfolios of BNP PF UK.Implementing application and scoring strategies/policies within our decision engine systems namely Strategy Design Studio and internally developed systems. This process involves analysis, UAT, implementation, post implementation monitoring, communication and documentation.Work as a member of a cross-functional team to ensure risk and implementation aspects are covered and delivered e.g. Project deliveries.Maintain the validation of exception reports for the monitoring of the decision engines. This requires you to ensure changes have been communicated - when possible prior to their implementation - to the team responsible for the monitoring logic.Ensure the relevant control/governance programs are applicable throughout every change implemented into the system.Make sure knowledge is spread across the Risk Implementation Team to support, and ensure business continuityEnsuring that the link to Credit bureaus are always operational. Where issues are anticipated or experienced, liaise with internal IT and the Credit bureau to ensure a prompt resolution, limiting the impact to the consumer and the business.Due to the nature of the role there may be a requirement for overtime and on call support, depending on project delivery and supporting our Point of Sale Partners during their operational hours.
      Senior Implementation Analyst (Credit Risk)SolihullWork from Home JOB PURPOSEThe Senior Risk Implementation Analyst is responsible for the implementation, testing and maintenance of credit risk strategies within the Decision Systems and operational platforms, working closely with the relevant Risk teams. The role also involves supporting projects around the business such as the launch of new products, changes within Credit Bureau reporting and compliance with FCA and other Regulatory rules and guidelines. The primary focus is hands on delivery of Risk strategy changes within the Decision Systems in line with the business needs, working closely with the other Risk teams to fully understand the requirements and deliver the changes within the agreed timescales. Strategies must be implemented accurately and within the correct governance framework, with appropriate post implementation, monitoring, ensuring changes are successful and that no issues have arisen as a direct result. This role offers wide exposure to various areas of the business and, therefore the ability to communicate effectively with various stakeholders is key to the role. Frequent engagement with the Credit Bureaus and internal IT teams will be required to ensure the services provided by the Credit Bureaus function as expected and consequently ensuring our decision making is always accurate. The role requires a good understanding of the impacts that any changes to the application journey and our systems can have on the customer, therefore the customer must be held at the heart of the decisions made. KEY RESPONSIBILITIES Develop and maintain expert knowledge of our decision system engines and their limitations and surrounding governance.Build sound knowledge of risk strategies for the various portfolios of BNP PF UK.Implementing application and scoring strategies/policies within our decision engine systems namely Strategy Design Studio and internally developed systems. This process involves analysis, UAT, implementation, post implementation monitoring, communication and documentation.Work as a member of a cross-functional team to ensure risk and implementation aspects are covered and delivered e.g. Project deliveries.Maintain the validation of exception reports for the monitoring of the decision engines. This requires you to ensure changes have been communicated - when possible prior to their implementation - to the team responsible for the monitoring logic.Ensure the relevant control/governance programs are applicable throughout every change implemented into the system.Make sure knowledge is spread across the Risk Implementation Team to support, and ensure business continuityEnsuring that the link to Credit bureaus are always operational. Where issues are anticipated or experienced, liaise with internal IT and the Credit bureau to ensure a prompt resolution, limiting the impact to the consumer and the business.Due to the nature of the role there may be a requirement for overtime and on call support, depending on project delivery and supporting our Point of Sale Partners during their operational hours.
      • solihull, west midlands
      • permanent
      • competitive
      • randstad inhouse services
      HR Data AnalystSolihull - Flex workingCompetetive salary plus Bonus and great beneiftsKEY RESPONSIBILITIESHeadcount & BudgetsTo partner with Finance Management Controls team to be responsible working with Finance for creating, maintaining and tracking the annual Staff Costs Budget (including reforecast).To partner with Finance Management Controls team to be responsible for creating, maintaining and tracking the FTE Budget (including reforecast).Ensure the internal monthly FTE, Staff Costs reconciliations are effectively managed and data quality maintained.To perform the monthly Global FTE/Headcount Reporting. ReportingExtraction of data from HRIS and other HR tools and systems to support with key management reporting for both PFUK and PF GroupDelivery of accurate and timely Management Information and KPI's to the businesswhich involves data interrogation and analysis; including the creation, evolution and maintenance of dashboards, reports, scorecards and templates highlighting relevant KPI's and trends, including monthly turnover, absence, exit interview analysis, gender pay gap reportingDrive and deliver continual improvements to our HR data reporting capability . Compensation Review Process (CRP)Support with the Compensation Review Process (CRP) annual cycle for salaries reviews and bonuses. SkillsBehaviouralAttention to detail /rigour and ensure the precision, accuracy and thoughtfulness to the information deliveredAbility to collaborate/strong team worker within own team and other teamsAbility to demonstrate strong motivation to get things done and achieve resultsAbility to work autonomously Transversal Strong analytical ability to be able to identify all aspects of a subject and examine in an objective and relevant wayAbility to develop and adapt a process Business SkillsNumeracy SkillsData quality and securityData visualisationData knowledgeAdvanced Excel
      HR Data AnalystSolihull - Flex workingCompetetive salary plus Bonus and great beneiftsKEY RESPONSIBILITIESHeadcount & BudgetsTo partner with Finance Management Controls team to be responsible working with Finance for creating, maintaining and tracking the annual Staff Costs Budget (including reforecast).To partner with Finance Management Controls team to be responsible for creating, maintaining and tracking the FTE Budget (including reforecast).Ensure the internal monthly FTE, Staff Costs reconciliations are effectively managed and data quality maintained.To perform the monthly Global FTE/Headcount Reporting. ReportingExtraction of data from HRIS and other HR tools and systems to support with key management reporting for both PFUK and PF GroupDelivery of accurate and timely Management Information and KPI's to the businesswhich involves data interrogation and analysis; including the creation, evolution and maintenance of dashboards, reports, scorecards and templates highlighting relevant KPI's and trends, including monthly turnover, absence, exit interview analysis, gender pay gap reportingDrive and deliver continual improvements to our HR data reporting capability . Compensation Review Process (CRP)Support with the Compensation Review Process (CRP) annual cycle for salaries reviews and bonuses. SkillsBehaviouralAttention to detail /rigour and ensure the precision, accuracy and thoughtfulness to the information deliveredAbility to collaborate/strong team worker within own team and other teamsAbility to demonstrate strong motivation to get things done and achieve resultsAbility to work autonomously Transversal Strong analytical ability to be able to identify all aspects of a subject and examine in an objective and relevant wayAbility to develop and adapt a process Business SkillsNumeracy SkillsData quality and securityData visualisationData knowledgeAdvanced Excel

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