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    2 jobs found in killingworth, north east

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      • north shields, north east
      • temporary
      • £11.00 per hour
      • randstad business support
      Office Services Post Operator£11.00 per hour(initially 6 months, with potential to extend term37.5 hours per week,Monday to FridayNorth ShieldsPurposeYou will be working in the clients mail room so past experience would be an advantage. Be happy to take courier bookings and delivery to right area of the business (some lifting required if heavy items such as laptops, back boards etc)Working on my clients site, providing the highest level of customer service in logistical support for the LTS team during operational hours.Demonstrating a responsible approach and professionalism in the role at all times.Direct client liaison over job requirements, taking responsibility for quality, efficiency and deadline achievement. Working as an integral part of the client team, able to manage workflow and prioritise a varied workload.ClientBuild and support excellent client relationshipsPro-active approach to continuous improvement, providing feedback to the client on the best method of operationLiaise with the client in a professional and helpful manner at all timesTake ownership of each job produced and ensure the client is promptly informed about any issuesEnsure full handover is given or taken when starting or finishing a shift as requiredSupport colleagues and work as a team in order to achieve the best results for the clientSense of initiative, and display an adaptable and flexible approachA willingness to undertake overtime when this is required during the week and weekendsQualityFollow the Standard Operating Procedure (SOP) for quality checking all work produced for errorsHighlight any issues and make suggestions for improvement to the servicePlanningPro-actively assist with monitoring of stock levels within the department and advise manager accordingly if stock levels are low, to help ensure stock levels are maintained to meet operational commitmentsAdministrationEnsure all jobs are logged and recharged to the client accordingly; use job tracking software / recharge process as requiredEnsure relevant cost centre / contact information is received for any request which will need to be rechargedEnsure accuracy when recording any data or financial information whether electronically or by hard copyEnsure all administrative procedures are completed accurately; including completion of all logs and data captureAssist with collation of data required for Month End reportingOperationsWork with enthusiasm, using own initiative and highlighting issues when appropriate to the managerOversee the handling of Inbound & Outbound deliveries, including monitoring and tracking of stock and booking couriersCompleting stock audits for both PC's and Mobile phones when required and reporting back on any discrepanciesAsset management utilising FNMS & SNOWUtilise other on-site applications where necessaryEnsure all SOP's are followedMeet service level targets set on an individual and team basisEnsure working area and stock areas are kept tidy at all timesAny ad-hoc duties as requested by the on-site management teamGeneralHealth and safetyBe aware of and comply with all Health & Safety procedures and assist with completion of relevant documentationConform to Manual Handling proceduresEssential skillsGood PC skills including Word, Excel and Email communicationsDemonstrable customer service and workflow skillsAbility to work under own initiative and as part of teamAbility to work under pressure to tight deadlinesPhysically fit and able to lift items up to 20kgs as part of normal daily routinePossess a critical eye in terms of accuracy and attention to detailDisplay an adaptable and flexible approachOwn a positive 'can do' attitudePrevious Logistics/Mailroom experience is desirableExcellent customer serviceExcellent communication in both written and spoken formats (face to face and telephone)Good literacy, verbal reasoning and numerical abilityRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Office Services Post Operator£11.00 per hour(initially 6 months, with potential to extend term37.5 hours per week,Monday to FridayNorth ShieldsPurposeYou will be working in the clients mail room so past experience would be an advantage. Be happy to take courier bookings and delivery to right area of the business (some lifting required if heavy items such as laptops, back boards etc)Working on my clients site, providing the highest level of customer service in logistical support for the LTS team during operational hours.Demonstrating a responsible approach and professionalism in the role at all times.Direct client liaison over job requirements, taking responsibility for quality, efficiency and deadline achievement. Working as an integral part of the client team, able to manage workflow and prioritise a varied workload.ClientBuild and support excellent client relationshipsPro-active approach to continuous improvement, providing feedback to the client on the best method of operationLiaise with the client in a professional and helpful manner at all timesTake ownership of each job produced and ensure the client is promptly informed about any issuesEnsure full handover is given or taken when starting or finishing a shift as requiredSupport colleagues and work as a team in order to achieve the best results for the clientSense of initiative, and display an adaptable and flexible approachA willingness to undertake overtime when this is required during the week and weekendsQualityFollow the Standard Operating Procedure (SOP) for quality checking all work produced for errorsHighlight any issues and make suggestions for improvement to the servicePlanningPro-actively assist with monitoring of stock levels within the department and advise manager accordingly if stock levels are low, to help ensure stock levels are maintained to meet operational commitmentsAdministrationEnsure all jobs are logged and recharged to the client accordingly; use job tracking software / recharge process as requiredEnsure relevant cost centre / contact information is received for any request which will need to be rechargedEnsure accuracy when recording any data or financial information whether electronically or by hard copyEnsure all administrative procedures are completed accurately; including completion of all logs and data captureAssist with collation of data required for Month End reportingOperationsWork with enthusiasm, using own initiative and highlighting issues when appropriate to the managerOversee the handling of Inbound & Outbound deliveries, including monitoring and tracking of stock and booking couriersCompleting stock audits for both PC's and Mobile phones when required and reporting back on any discrepanciesAsset management utilising FNMS & SNOWUtilise other on-site applications where necessaryEnsure all SOP's are followedMeet service level targets set on an individual and team basisEnsure working area and stock areas are kept tidy at all timesAny ad-hoc duties as requested by the on-site management teamGeneralHealth and safetyBe aware of and comply with all Health & Safety procedures and assist with completion of relevant documentationConform to Manual Handling proceduresEssential skillsGood PC skills including Word, Excel and Email communicationsDemonstrable customer service and workflow skillsAbility to work under own initiative and as part of teamAbility to work under pressure to tight deadlinesPhysically fit and able to lift items up to 20kgs as part of normal daily routinePossess a critical eye in terms of accuracy and attention to detailDisplay an adaptable and flexible approachOwn a positive 'can do' attitudePrevious Logistics/Mailroom experience is desirableExcellent customer serviceExcellent communication in both written and spoken formats (face to face and telephone)Good literacy, verbal reasoning and numerical abilityRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • cramlington, north east
      • temporary
      • £13.66 per hour
      • northumbrian water
      Technical Support AdvisorCramlingtonNorthumbrian WaterFull Time - Temporary - Minimum 6 monthsAssist in maximising the team's contribution towards the effective operation and maintenance of the sewerage network ensuring excellent customer service is provided. Carryout thorough investigations to reduce sewer flooding, pollution incidents and other network issues. Carry out comprehensive sewer investigations to identify the root cause and resolve using the appropriate resource either contractor, direct labour and promote potential solutions through business.Ensure pollution investigations are thoroughly carried out to identify the root cause and resolve using the appropriate resource to minimise the impact on the environment. Ensure flooding investigations are thoroughly carried out to identify the root cause and resolve using the appropriate resource to minimise repeat sewer flooding.Highlight potential investment projects or plans to meet future demands on assets or resolve identified shortfalls. Ensure any investment projects are completed in accordance with company standards.Excellent customer liaison skills including responding to written complaints within agreed timescales, getting it right first time every time ensuring there are no second stage complaints or CC Water / Ofwat contacts or avoidable low R&R scores.ESSENTIALEngineering awareness including construction design and maintenance (CDM) regulationsAn understanding of the water industryGood understanding of environmental issues Experience of working in a customer focused environmentExperience of producing detailed and accurate reports.Experience of effectively communicating to multi stakeholder teams.Please send your CV and covering letter if you wish to be considered for the role. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Technical Support AdvisorCramlingtonNorthumbrian WaterFull Time - Temporary - Minimum 6 monthsAssist in maximising the team's contribution towards the effective operation and maintenance of the sewerage network ensuring excellent customer service is provided. Carryout thorough investigations to reduce sewer flooding, pollution incidents and other network issues. Carry out comprehensive sewer investigations to identify the root cause and resolve using the appropriate resource either contractor, direct labour and promote potential solutions through business.Ensure pollution investigations are thoroughly carried out to identify the root cause and resolve using the appropriate resource to minimise the impact on the environment. Ensure flooding investigations are thoroughly carried out to identify the root cause and resolve using the appropriate resource to minimise repeat sewer flooding.Highlight potential investment projects or plans to meet future demands on assets or resolve identified shortfalls. Ensure any investment projects are completed in accordance with company standards.Excellent customer liaison skills including responding to written complaints within agreed timescales, getting it right first time every time ensuring there are no second stage complaints or CC Water / Ofwat contacts or avoidable low R&R scores.ESSENTIALEngineering awareness including construction design and maintenance (CDM) regulationsAn understanding of the water industryGood understanding of environmental issues Experience of working in a customer focused environmentExperience of producing detailed and accurate reports.Experience of effectively communicating to multi stakeholder teams.Please send your CV and covering letter if you wish to be considered for the role. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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