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    2 jobs found in Stretford, North West

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      • manchester, north west
      • temp to perm
      • £10.00 - £11.00 per hour
      • randstad business support
      Purpose of role: The Multi Skilled Operator is responsible for delivering a first-class experience to customers using workplace facilities, reprographic services and the managed filing service at EY. The role-holder is responsible for the accurate completion of all tasks, delivered within the agreed service levels. Key responsibilities: Support the operation to undertake all Document Services and Workplace tasks Full understanding of workflow processes and procedures Prepare files and mail for digital scanning by removing fixtures and fastenings Scanning of hard copy files/mail into PDF format using high speed scanners Quality checking scanned copy against physical file/mail item to ensure all pages have been scanned Receiving inbound couriers and booking outbound couriers To reproduce high quality documents to client specifications using high speed reprographic and finishing equipment Monitor and replenish the consumables for all printers Calibrate all machines daily to ensure machine colour quality is kept to the optimum Collate and produce management information in a timely and accurate manner on various work streams Undertake additional duties as requested by management Customer Develop positive and professional relationships with customers Create and maintain highest levels of customer confidence by providing a flexible and responsive service, exceeding expectations where possible Take ownership for problems and ensure customer feedback and complaints are dealt with efficiently, with support from senior management. Develop an understanding of the customer's business and ensure that Williams Lea delivers a service in line with their objectivesTechnical skills Competent with Microsoft Office tools; Word, PowerPoint, Excel, Teams (to include digital telephone) and Outlook emails Willing to learn or have previous experience with an online records management tool Good attention to detail skills Competent with Fiery Command workstation front end Competent with print drivers Basic knowledge of Abode creative suite Competent with wire and comb binding (magna punch and manual closers),Competent using a guillotine Knowledgeable about routine maintenance and upkeep of equipment High level of customer focus - proactive approach to service delivery and client satisfaction Excellent communication skills, both written and oral, and confidence to communicate at all levels Excellent organisational skills Able to work to tight deadlines and prioritise workload Able to work under pressure Ability to work alone or collaboratively About you:Must have customer focused approach to providing service Should build effective customer relationships based on trust, flexibility and a professional approach Must be able to manage customer perceptions and expectations, actively promoting a high standard of customer care Must ensure that SLAs are met and where possible exceeded Flexible and proactive approach to work. Excellent customer service skills Team focused Has a great can do attitude and willing to learnPrevious experience in working in a successful customer facing service Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Purpose of role: The Multi Skilled Operator is responsible for delivering a first-class experience to customers using workplace facilities, reprographic services and the managed filing service at EY. The role-holder is responsible for the accurate completion of all tasks, delivered within the agreed service levels. Key responsibilities: Support the operation to undertake all Document Services and Workplace tasks Full understanding of workflow processes and procedures Prepare files and mail for digital scanning by removing fixtures and fastenings Scanning of hard copy files/mail into PDF format using high speed scanners Quality checking scanned copy against physical file/mail item to ensure all pages have been scanned Receiving inbound couriers and booking outbound couriers To reproduce high quality documents to client specifications using high speed reprographic and finishing equipment Monitor and replenish the consumables for all printers Calibrate all machines daily to ensure machine colour quality is kept to the optimum Collate and produce management information in a timely and accurate manner on various work streams Undertake additional duties as requested by management Customer Develop positive and professional relationships with customers Create and maintain highest levels of customer confidence by providing a flexible and responsive service, exceeding expectations where possible Take ownership for problems and ensure customer feedback and complaints are dealt with efficiently, with support from senior management. Develop an understanding of the customer's business and ensure that Williams Lea delivers a service in line with their objectivesTechnical skills Competent with Microsoft Office tools; Word, PowerPoint, Excel, Teams (to include digital telephone) and Outlook emails Willing to learn or have previous experience with an online records management tool Good attention to detail skills Competent with Fiery Command workstation front end Competent with print drivers Basic knowledge of Abode creative suite Competent with wire and comb binding (magna punch and manual closers),Competent using a guillotine Knowledgeable about routine maintenance and upkeep of equipment High level of customer focus - proactive approach to service delivery and client satisfaction Excellent communication skills, both written and oral, and confidence to communicate at all levels Excellent organisational skills Able to work to tight deadlines and prioritise workload Able to work under pressure Ability to work alone or collaboratively About you:Must have customer focused approach to providing service Should build effective customer relationships based on trust, flexibility and a professional approach Must be able to manage customer perceptions and expectations, actively promoting a high standard of customer care Must ensure that SLAs are met and where possible exceeded Flexible and proactive approach to work. Excellent customer service skills Team focused Has a great can do attitude and willing to learnPrevious experience in working in a successful customer facing service Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • trafford park, north west
      • temp to perm
      • £19,000 - £22,000 per year
      • randstad business support
      We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company's general administrative activities. What does an Administrative Assistant do?Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organise their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we'd like to meet you.Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.ResponsibilitiesAnswer and direct phone callsOrganize and schedule appointmentsPlan meetings and take detailed minutesWrite and distribute email, correspondence memos, letters, faxes and formsAssist in the preparation of regularly scheduled reportsDevelop and maintain a filing systemUpdate and maintain office policies and proceduresOrder office supplies and research new deals and suppliersMaintain contact listsBook travel arrangementsSubmit and reconcile expense reportsProvide general support to visitorsAct as the point of contact for internal and external clientsLiaise with executive and senior administrative assistants to handle requests and queries from senior managersRequirementsProven experience as an Administrative Assistant, or Office Admin AssistantKnowledge of office management systems and proceduresWorking knowledge of office equipment, like printers and fax machinesProficiency in MS Office (MS Excel and MS PowerPoint, in particular)Excellent time management skills and the ability to prioritise workAttention to detail and problem solving skillsExcellent written and verbal communication skillsStrong organisational skills with the ability to multi-taskHigh School degree; additional qualification as an Administrative assistant or Secretary will be a plusRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company's general administrative activities. What does an Administrative Assistant do?Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organise their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we'd like to meet you.Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.ResponsibilitiesAnswer and direct phone callsOrganize and schedule appointmentsPlan meetings and take detailed minutesWrite and distribute email, correspondence memos, letters, faxes and formsAssist in the preparation of regularly scheduled reportsDevelop and maintain a filing systemUpdate and maintain office policies and proceduresOrder office supplies and research new deals and suppliersMaintain contact listsBook travel arrangementsSubmit and reconcile expense reportsProvide general support to visitorsAct as the point of contact for internal and external clientsLiaise with executive and senior administrative assistants to handle requests and queries from senior managersRequirementsProven experience as an Administrative Assistant, or Office Admin AssistantKnowledge of office management systems and proceduresWorking knowledge of office equipment, like printers and fax machinesProficiency in MS Office (MS Excel and MS PowerPoint, in particular)Excellent time management skills and the ability to prioritise workAttention to detail and problem solving skillsExcellent written and verbal communication skillsStrong organisational skills with the ability to multi-taskHigh School degree; additional qualification as an Administrative assistant or Secretary will be a plusRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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