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    3 jobs found in worsley, north west

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      • manchester, north west
      • permanent
      • competitive
      • randstad business support
      CAREER OPPORTUNITY CUSTOMER EXPERIENCE ADVISOR An exciting career development opportunity has arisen to join, a fast-growing multi-award winning neutral vendor, based near Manchester Airport, who have featured in the Sunday Times Tech Track league table four years in a row. They are a dynamic forward thinking business and are truly a great place to work. The Role The role provides an excellent learning platform for all areas of the business to support future career aspirations. As front line client call handling you will provide outstanding customer service via telephone and email enquiries from clients. Responsibilities include: Dealing with queries and logging calls on an internal system Liaising with the other teams regarding any queries or problems Escalating any queries to the 2nd line support as and when needed General Administration - filing, faxing Compiling of reports General housekeeping within the office Database maintenance About You Will be solutions focused with a talent for solving our client's queries by taking end-to-end ownership of issues to resolve them quickly and effectively Be hungry to learn, develop and progress - bring plenty of initiative; we want to hear your ideas about how we can do things even better Demonstrate excellent communication skills with the ability to build rapport with clients, responding in a timely manor and keeping them informed of progress Demonstrate a high level of attention to detail and organisation, being proactive and able to multitask within a busy environment Will be IT proficient, with a good working knowledge of MS Office Thrive in a dynamic values driven culture What we offer We offer a competitive package which includes career development pathways, excellent employee benefits including a health cash plan, health screening, a portal which gives access to many discounts, training courses and a well-being centre. All of this and more within an inspiring, professional and fun environment - underpinned by our uncompromising values. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      CAREER OPPORTUNITY CUSTOMER EXPERIENCE ADVISOR An exciting career development opportunity has arisen to join, a fast-growing multi-award winning neutral vendor, based near Manchester Airport, who have featured in the Sunday Times Tech Track league table four years in a row. They are a dynamic forward thinking business and are truly a great place to work. The Role The role provides an excellent learning platform for all areas of the business to support future career aspirations. As front line client call handling you will provide outstanding customer service via telephone and email enquiries from clients. Responsibilities include: Dealing with queries and logging calls on an internal system Liaising with the other teams regarding any queries or problems Escalating any queries to the 2nd line support as and when needed General Administration - filing, faxing Compiling of reports General housekeeping within the office Database maintenance About You Will be solutions focused with a talent for solving our client's queries by taking end-to-end ownership of issues to resolve them quickly and effectively Be hungry to learn, develop and progress - bring plenty of initiative; we want to hear your ideas about how we can do things even better Demonstrate excellent communication skills with the ability to build rapport with clients, responding in a timely manor and keeping them informed of progress Demonstrate a high level of attention to detail and organisation, being proactive and able to multitask within a busy environment Will be IT proficient, with a good working knowledge of MS Office Thrive in a dynamic values driven culture What we offer We offer a competitive package which includes career development pathways, excellent employee benefits including a health cash plan, health screening, a portal which gives access to many discounts, training courses and a well-being centre. All of this and more within an inspiring, professional and fun environment - underpinned by our uncompromising values. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • manchester, north west
      • temporary
      • £22,000 - £25,000 per year
      • randstad business support
      Job Description: Business Support Administrator - (Manchester Depot)Purpose of PositionThe overall responsibility of this role will be to provide support / cover for the Commercial Function, to Support the activities of the Customer Experience Team as well as General administrative duties. This role reports to the Commercial ManagerResponsibilities / Accountability'sDay to Day Activities GeneralConfirmation of all delivery notesConfirmation of all Transfer delivery notes for Air1Confirmation of all Transfer delivery notes for SolventsProcessing of all sales return for returnable packaging from customersReview of Returns Verification ReportCrediting and processing of product related R.I.N'sCompletion of customer rebates each monthIBC Reconciliation at the end of each monthManagement of Meeting Room Diary / All Hosting Arrangements (Including meeting and greeting all off-site visitors and arranging all Buffets/Lunches).Inbound/Outbound Post.Monthly loan packaging ring round.All administration to cover the Invoicing of loan account where packaging has not been returned. Monthly Review of the rolling package report.Review and action the bought / not bought SPA report.Undertake any reasonable tasks or duties assigned by the General Manager from time to time, providing they are within the post holders skills and ability.CX Team - Provide Administrative Support for CX Team and play an Active role in all meetings.Ownership of all CX monthly communications and Site wide Comms boards.Direct customer follow up Detractor/Promoter alerts as well as occasional survey follow up calls.Administrative Support the site based CX "Green" and "Black" belts.Key MeasurablesAbility to execute all individual tasks in a timely and accurate fashion.Update of all Comms Boards within 3 days of new calendar month.Qualifications Required (Essential & Desirable)Competent in all Components of Microsoft Office (Word, Excel and Powerpoint)Prior of Experience of using a Transactional/ERP system (SAP, Sage, MS Dynamics, Oracle)Experience of working in a Busy Office Environment.Experience & Knowledge (Essential & Desirable)Minimum of 2 years Experience within a Commercial OfficePersonal Skills & Attributes (e.g. Team Player, Strong Work Ethic)Team Player with a positive outlook on life and driven to grow and learn.Flexible and Adaptable Work Ethic.Articulate and Confident Communicator - Both Written and Oral.Very organised with an eye for attention to detail.Customer Focused.Health & SafetyComply and promote all statutory and company safety policies and instigate work practices, which results in a safe and healthy workplace.ComplianceEnsure compliance with all company policies and procedures.Key InterfacesCustomers, Suppliers, Depot Staff, Senior Managers. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Job Description: Business Support Administrator - (Manchester Depot)Purpose of PositionThe overall responsibility of this role will be to provide support / cover for the Commercial Function, to Support the activities of the Customer Experience Team as well as General administrative duties. This role reports to the Commercial ManagerResponsibilities / Accountability'sDay to Day Activities GeneralConfirmation of all delivery notesConfirmation of all Transfer delivery notes for Air1Confirmation of all Transfer delivery notes for SolventsProcessing of all sales return for returnable packaging from customersReview of Returns Verification ReportCrediting and processing of product related R.I.N'sCompletion of customer rebates each monthIBC Reconciliation at the end of each monthManagement of Meeting Room Diary / All Hosting Arrangements (Including meeting and greeting all off-site visitors and arranging all Buffets/Lunches).Inbound/Outbound Post.Monthly loan packaging ring round.All administration to cover the Invoicing of loan account where packaging has not been returned. Monthly Review of the rolling package report.Review and action the bought / not bought SPA report.Undertake any reasonable tasks or duties assigned by the General Manager from time to time, providing they are within the post holders skills and ability.CX Team - Provide Administrative Support for CX Team and play an Active role in all meetings.Ownership of all CX monthly communications and Site wide Comms boards.Direct customer follow up Detractor/Promoter alerts as well as occasional survey follow up calls.Administrative Support the site based CX "Green" and "Black" belts.Key MeasurablesAbility to execute all individual tasks in a timely and accurate fashion.Update of all Comms Boards within 3 days of new calendar month.Qualifications Required (Essential & Desirable)Competent in all Components of Microsoft Office (Word, Excel and Powerpoint)Prior of Experience of using a Transactional/ERP system (SAP, Sage, MS Dynamics, Oracle)Experience of working in a Busy Office Environment.Experience & Knowledge (Essential & Desirable)Minimum of 2 years Experience within a Commercial OfficePersonal Skills & Attributes (e.g. Team Player, Strong Work Ethic)Team Player with a positive outlook on life and driven to grow and learn.Flexible and Adaptable Work Ethic.Articulate and Confident Communicator - Both Written and Oral.Very organised with an eye for attention to detail.Customer Focused.Health & SafetyComply and promote all statutory and company safety policies and instigate work practices, which results in a safe and healthy workplace.ComplianceEnsure compliance with all company policies and procedures.Key InterfacesCustomers, Suppliers, Depot Staff, Senior Managers. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • salford, north west
      • temporary
      • £11.00 per hour
      • randstad business support
      - Scanning Operator- 1 month assignment- Start Date 05th July- £11 per hour- ManchesterThe successful candidate will be responsible for providing excellent customer service and providing flexible and responsive assistance to both clients and colleagues.This role is on a full time, temporary basis, working on a shift basis of 8am - 4pm or 10am - 6pm.Key Responsibilities:■ General administration duties■ Daily Scanning duties to include preparing physical documents for scanning■ Scanning of all incoming documents using the scanning hardware and software■ Indexing/Linking scanned and email documents in a timely manner to the appropriatedocument management system and quality checking of all scanned imagesPerson Specification■ Previous experience working as a scanning operator■ Strong customer service skills■ A willing and enthusiastic attitude■ The ability to work well under pressure■ PC literate■ Display an adaptable and flexible approach■ Posses a 'can do' attitudePlease note that a DBS check will be carried out for the successful applicant. If this role is of interest to you please do not hesitate to apply for immediate consideration.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      - Scanning Operator- 1 month assignment- Start Date 05th July- £11 per hour- ManchesterThe successful candidate will be responsible for providing excellent customer service and providing flexible and responsive assistance to both clients and colleagues.This role is on a full time, temporary basis, working on a shift basis of 8am - 4pm or 10am - 6pm.Key Responsibilities:■ General administration duties■ Daily Scanning duties to include preparing physical documents for scanning■ Scanning of all incoming documents using the scanning hardware and software■ Indexing/Linking scanned and email documents in a timely manner to the appropriatedocument management system and quality checking of all scanned imagesPerson Specification■ Previous experience working as a scanning operator■ Strong customer service skills■ A willing and enthusiastic attitude■ The ability to work well under pressure■ PC literate■ Display an adaptable and flexible approach■ Posses a 'can do' attitudePlease note that a DBS check will be carried out for the successful applicant. If this role is of interest to you please do not hesitate to apply for immediate consideration.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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