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sales support coordinator.

job details

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    job details

    Job Title - Sales Support Coordinator

    Office Location - Bristol

    Contract - Permanent, Full Time

    Working hours - 9am-5pm, Monday-Friday

    Salary - between £25,000-29,000 (plus from 5-10% admin bonus)

    Holiday - 25 days holiday

    Other Benefits - EAP, pension scheme, life assurance, cycle to work scheme, annual leave purchase scheme

    Overview

    Working with and providing commercial and administrative support to the regional sales team. Ensuring effective management of sales processes in the delivery of excellent services to our customers and suppliers.

    Detail
    • Liaising with key accounts and being the first point of contact for sales queries
    • Handling front-line telephone calls and responding to request for information
    • Handle customer and supplier queries promptly
    • Co-ordinating logistics from suppliers to customers
    • Processing sales orders, communicating with suppliers
    • Sales administration
    • Maintaining the order and stock systems
    • Management and administration of the stock process
    • Managing shipping documents, call-off process, haulage and delivery confirmations
    • Help to maintain the customer and supplier database, ensuring it is accurate and up to date at all times
    • Resolving account queries, managing invoice and credit note processes with the relevant team
    • General office duties including filing, mail shots, maintenance of Sales Order Processing system
    • Making travel arrangements for and on behalf of the Sales Team/Directors
    • Managing the Sales Office Diary
    • Any other duty deemed necessary by the Directors to achieve the company objectives
    Essential
    • Previous relevant experience in similar sales support role
    • Knowledge and understanding of the sales and purchase process
    • Good administration, organisation and time management skills
    • Good understanding of stock control systems and procedures
    • Well-developed telephone call handling skills
    • Excellent communication and writing skills
    • Excellent numeracy skills
    • Able to work accurately and quickly with attention to detail
    • Ability to work under pressure and make correct decisions
    • Excellent computer skills - Microsoft Office and CRM systems
    • Managing resources effectively
    • Team player, excellent interpersonal skills and the ability to work well with others.
    • Must reside within a commutable distance from the office
    Desirable
    • Previous experience of working within wholesale supply
    • Experience of liaising with invoicing and credit control teams, updating systems to resolve customer or internal queries
    • Experience of providing general office administration
    • A positive "can-do" attitude and flexible approach to new challenges
    • Self-motivated, confident and will go above and beyond
    Benefits
    • Competitive salary
    • Office car parking
    • 25 days' holiday, increasing with years of service
    • Annual company bonus scheme
    • Pension scheme
    • Life insurance
    • Cycle to work scheme
    • Employee Assistant Programme (EAP)
    • Annual leave purchase scheme

    Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

    Job Title - Sales Support Coordinator

    Office Location - Bristol

    Contract - Permanent, Full Time

    Working hours - 9am-5pm, Monday-Friday

    Salary - between £25,000-29,000 (plus from 5-10% admin bonus)

    Holiday - 25 days holiday

    Other Benefits - EAP, pension scheme, life assurance, cycle to work scheme, annual leave purchase scheme

    Overview

    Working with and providing commercial and administrative support to the regional sales team. Ensuring effective management of sales processes in the delivery of excellent services to our customers and suppliers.

    Detail
    • Liaising with key accounts and being the first point of contact for sales queries
    • Handling front-line telephone calls and responding to request for information
    • Handle customer and supplier queries promptly
    • Co-ordinating logistics from suppliers to customers
    • Processing sales orders, communicating with suppliers
    • Sales administration
    • Maintaining the order and stock systems
    • Management and administration of the stock process
    • Managing shipping documents, call-off process, haulage and delivery confirmations
    • Help to maintain the customer and supplier database, ensuring it is accurate and up to date at all times
    • Resolving account queries, managing invoice and credit note processes with the relevant team
    • General office duties including filing, mail shots, maintenance of Sales Order Processing system
    • Making travel arrangements for and on behalf of the Sales Team/Directors
    • Managing the Sales Office Diary
    • Any other duty deemed necessary by the Directors to achieve the company objectives
    Essential
    • Previous relevant experience in similar sales support role
    • Knowledge and understanding of the sales and purchase process
    • Good administration, organisation and time management skills
    • Good understanding of stock control systems and procedures
    • Well-developed telephone call handling skills
    • Excellent communication and writing skills
    • Excellent numeracy skills
    • Able to work accurately and quickly with attention to detail
    • Ability to work under pressure and make correct decisions
    • Excellent computer skills - Microsoft Office and CRM systems
    • Managing resources effectively
    • Team player, excellent interpersonal skills and the ability to work well with others.
    • Must reside within a commutable distance from the office
    Desirable
    • Previous experience of working within wholesale supply
    • Experience of liaising with invoicing and credit control teams, updating systems to resolve customer or internal queries
    • Experience of providing general office administration
    • A positive "can-do" attitude and flexible approach to new challenges
    • Self-motivated, confident and will go above and beyond
    Benefits
    • Competitive salary
    • Office car parking
    • 25 days' holiday, increasing with years of service
    • Annual company bonus scheme
    • Pension scheme
    • Life insurance
    • Cycle to work scheme
    • Employee Assistant Programme (EAP)
    • Annual leave purchase scheme

    Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.