senior account executive print in milton keynes

posted
05 February 2019
contact
katie williams, randstad business support
job type
permanent
salary
£ 28,000 - £ 32,000 per year, Full benefits package
apply now

posted
location
milton keynes, south east
specialism
marketing & PR
sub specialism
Marketing
job type
permanent
working hours
Full-Time
salary
£ 28,000 - £ 32,000 per year, Full benefits package
experience
Agency
reference number
KW485
contact
katie williams, randstad business support
phone
020 7255 5578
apply now

job description

The Senior Account Executive is responsible for account management and product delivery for POS and Offset and Digital printing. This role will involve delivering exceptional service management, ongoing cost savings and added value for the client. In addition the Senior Account Executive will manage progression of the jobs with vendors through the various stages in the production lifecycle, and will ensure that clients are updated regularly on the progress of their work.


Financial

§ Ensures the client is fully aware of increased costs on all jobs and obtain client authorisation

§ Working to operating budget, understanding of billing process

§ Ensures best practice procedures are followed and documentation complete

§ Helps to produce end of month MI reports where required


Client

§ Building relationships with client contacts on day to day issues

§ Develops a good understanding of the client's business and industry sector

§ Manage relationships with clients, their perceptions and expectations

§ Investigates and resolves customer complaints and reports findings to the client and Account Manager

§ Ensures all communications are carried out in a professional and timely manner

§ Attends customer meetings as appropriate


Key Competencies


§ Subject Matter Expert in Print-related products and services including POS, commercial print, POSM

§ Experience in print procurement or print management environment

§ Knowledge/Experience of Creative and/or Design Services would be an advantage

§ Experience of Direct Mail would be an advantage

Essential skills



* Will ideally have 5 years' experience in a similar print procurement or print management environment; financial services experience will be an advantage
* Experience in POS business environment managing multi materials
* Excellent print management knowledge
* Commercially strong and numerate
* Excellent communication and interpersonal skills
* Excellent client facing and customer service skills, service minded
* Ability to build relationships and develop new business
* Experience of working in an environment where priorities are constantly changing
* Commercially good and numerate
* Must be computer literate, appreciate the advantages of technology; experience of workflow and DAM systems an advantage
* Excellent attention to detail, organized

Personal Attributes



* Excellent client facing and customer service skills, service minded
* Ability to build relationships and develop new business
* Commercially strong and numerate
* Committed, resilient and prepared to work extra hours as required
* Can manage change, and keep a clear perspective of end goals
* Team worker, with positive outlook who can inspire and motivate peers
* Focus on project management, timely delivery and achievement of Key Performance Indicators
* Must be computer literate, appreciate the advantages of technology
* Excellent attention to detail, organized
* Takes responsibility for own performance management and for identifying areas of required personal development
* Energetic

Apply Now to get your CV in front of the hiring manager today!

Randstad Business Support is acting as an Employment Agency in relation to this vacancy.