senior customer service advisor in glasgow

posted
30 July 2018
contact
randstad financial & professional, randstad financial services
job type
permanent
salary
Competitive
apply now

posted
location
glasgow, scotland
specialism
customer services
sub specialism
Customer Service
job type
permanent
working hours
Full-Time
salary
Competitive
reference number
MJ63349
contact
randstad financial & professional, randstad financial services
apply now

job description

As a Customer Service Advisor you will play a key role in the Personal Banking team. You will be responsible for delivering high-quality services to a wide range of clients, making you a trusted contact both internally and externally. This is a great opportunity for you to build an excellent foundation to start a career in banking and finance.

The starting salary for a client service executive is £19,665
Working Hours - Rotational shifts Monday - Sunday, 7am - 11pm.


As a Customer Service Advisor your main responsibilities will involve:
* Putting yourself in the customers shoes and understanding how everyday products and services can help our customers now and in the future
* Listening to customer's needs and building relationships, making them aware of products and services
* keeping your knowledge of our products and services up to date, and knowing where to find information about them to ensure you deliver the most appropriate outcome for the customer
* Understanding the customers query, looking at the situation from different angles to offer the best solution

The Benefits:
Our customers deserve the best. The same goes for our people. That's why at this company you will receive a range of benefits including a competitive salary, flexible hours and all the tools, technology and support to help you become the very best you can be.

This is a great opportunity for someone to gain excellent training and benefits within a well respected bank. I look forward to reviewing your CV.

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

skills

communication,customer care

responsibilities

.