We have an exciting opportunity to join a leading fleet company. If you love working in a driven, customer focused and friendly environment then you'll feel right at home as part of this dedicated team. We are looking for someone with a fleet/ parts advisor background!
Your Responsibilities:Challenge all Suppliers at all times to ensure vehicle downtime is kept to an absolute minimum and costs are updated as soon as possible. Undertake regular communication to all Customers as work progresses through to completion.To authorise scheduled and unscheduled work via our online portal.Liaison with internal depots and mobile technicians.To maximise capture of all recharge and warranty work.To ensure that all legal documentation is received and expedited accordingly.To ensure the Customer is informed of work progress with regards to scheduled and unscheduled vehicle maintenance.To be able to demonstrate that vehicle downtime is managed in a proactive manner in line with agreed Key Performance Indicators.When rechargeable work is carried out, ensure the relevant costs are accrued and coded as such and the Customer is informed making a note of the full name and full purchase order number whenever possible Make sure the correct Supplier attends both breakdowns and defects with respect to faults covered by R&M/Warranty/Contract Maintenance etc.To ensure that either the external service provider or the company attends the vehicle distress incident within agreed timescales
Your Skills/ ExperiencePrevious experience within a busy maintenance control room environment dealing with scheduling/maintenance of commercial rental/ Fleet Management vehicles with third party suppliers.Knowledge of and a background from the commercial vehicle transport industry would be advantageous. Good understanding of vehicle engineering and road transport law.I.T literateWill work best on their own initiative and take pride in ensuring that work is seen through to completion.To be flexible in attitude in providing solutions to problems.Able to interact confidently with customers, suppliers, be a team player, and build credibility with same
Benefits:Salary of £190008/4 9/5 shift On-site parking and cycle storage28 days holidayFlexible benefits
If you think this is the role for you, please click apply today!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.