Randstad is recruiting for a number of Product Return Advisors on behalf of a global medical device and health care leader, who are dedicated to helping people reach their full health potential. Location: Witney Pay Rate:-£10.26 per hourShift Pattern Available:- Monday to Friday, 8 am - 4 pmORMonday to Friday, 4 pm - 12 am Benefits :-Full training is providedFree on-site parkingOnsite canteenOutside seating areasExcellent long term prospectsFriendly and welcoming teamModern on site facilities Newly expanded laboratory settingWeekly onsite Covid testing available for staff Responsibilities :-Conduct investigations on customer returned products in accordance with site and divisional proceduresProactively support the implementation of new and / or improved processesCommunicate in a professional manner with colleagues worldwideMeet division goals for timeliness of complaint investigations and identify opportunities for improvement and/or better efficiencies in investigation processes.Conform to all relevant legislation and company Health and Safety policies.Pro-active in recommending improvements in terms of recommending cost savings through complaint process improvements and data quality, in line with Business Excellence initiatives.Keep up to date with the development of new products and through collaboration with peers within the complaints team and across the business, support activities required for complaint readiness prior to product launch. Identifying any trends in product complaints that are found during investigations and highlighting these to managementHandling multiple tasks effectively and efficiently in a team environment with minimal supervision. Requirements :-Secondary education, or equivalent qualification, completed in Maths and English.Education required to ensure a basic understanding of the principles, systems and procedures.Experience of Good Manufacturing Practice (GMP) and/or laboratory best practice is preferable.Experience of problem solving and logical root cause analysis processes would be beneficial.Experience of working autonomously and with minimal supervision.Experience of using computer packages including Word and Excel.5 years of referencing (employment or alternative activity) history will need to be obtained if you are successful in your application. Candidates must be eligible to live and work in the UK. If this is a role you are interested in and you want to work for a renowned healthcare company, don't hesitate, apply today!Randstad Business Support is acting as an Employment Business in relation to this vacancy.