swedish customer executive in city of london

posted
13 February 2019
contact
lewys hill, randstad business support
job type
permanent
salary
Competitive
apply now

posted
location
city of london, london
specialism
customer services
sub specialism
Customer Service
job type
permanent
working hours
Full-Time
salary
Competitive
reference number
13/02/19
contact
lewys hill, randstad business support
phone
02077868010
apply now

job description

Are you experienced in customer Service/customer experience? Fluent Swedish speaker? Want to work for a multi-national tech company in their brand new headquarters? Then this Customer Executive position is for you.

You will be part of a small but growing team, with your primary responsibilities being to provide superior online training and customer support to new and existing clients on the various components of products.

Role Requirements:

* Independently interact by phone, email, or in person, to consult with and advise clients on workflow and project processes.
* Independently manage and host multiple online client training per day
* Responsible for nurturing and developing effective and positive relationships with clients
* Effectively identifies, anticipates and manages clients' needs
* Serves as main point-of-contact and assumes responsibilities for the success of multiple client projects
* Follows all applicable Best Practice and Workflow procedures
* Monitors progress and ensures project deliverables for the client are accurate and timely
* Ensures proper documentation for job tracking and billing information is current and accurate


If this is the role for you, do not hesitate and apply now!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.

skills

accuracy,attention to detail,attentiveness,communication,detail oriented,efficiency,empathy,feedback,friendliness,increase customer retention,language knowledge,microsoft office,people oriented,responsible,time management,verbal communication,written communications