technical customer service - german/dutch/polish/italian/french in luton

posted
02 November 2018
contact
christopher doherty, randstad business support
job type
permanent
salary
£ 34,000 per year
apply now

posted
location
luton, east of england
specialism
customer services
sub specialism
Customer Service
job type
permanent
working hours
Full-Time
salary
£ 34,000 per year
reference number
tcsluton
contact
christopher doherty, randstad business support
phone
0151 242 6280
apply now

job description

Technical Customer Service - German/Dutch/Polish/Italian/French
Luton
£34000 salary plus bonus

Randstad are delighted to be working with an internationally renowned organisation who work with a number of recognised brands. On behalf of a major automotive brand, they are recruiting for Technical Customer Service Executives to provide automotive and mechanical assistance to either German, Dutch, Polish, Italian or French customers.

Main Duties:



* Assist with technical issues and requests, utilising your own knowledge and the client's diagnostic systems to identify solutions or repairs
* Escalate issues where appropriate, logging all details for colleagues
* Liaise with customers and local dealers who would carry out the repairs

Experience



* Fluent in English and one of German, Dutch, Polish, Italian or French
* Automotive engineering qualification or mechnical experience
* Overall knowledge and automotive passion
* Ability to remotely resolve complex, technical issues

For more information about this role, please apply with your CV.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.