technical services manager in watford

04 January 2019
ben wilks, randstad cpe
job type
£ 64,000 - £ 65,000 per year
apply now

watford, east of england
construction & property
sub specialism
fm & maintenance
job type
working hours
£ 64,000 - £ 65,000 per year
reference number
ben wilks, randstad cpe
0203 680 0620
apply now

job description

Technical Services Manager - Watford - Data Centre - Client Direct - 65K

A leading data centre company is currently looking to recruit a Technical Services Manager for one of their data centre's based in Watford.

The TSM will be responsible for co-ordinating and overseeing all aspects of the data centre assets.

This includes oversight of all operational, financial and customer activities and will ensures that all company policies and procedures are being implemented in the data centre.

The TSM will also ensure that all customer support, engineering and security groups are all performing to expected levels and provide leadership and oversight across these teams.

The benefits of the role are as follows:

* Monday - Friday 8-5 (extra hours as and when required)
* Salary circa 65K
* Pension
* Healthcare
* Bonus

The main responsibilities of the role are as follows:

* Oversee all building systems and critical facilities equipment including fire/life safety, mechanical and electrical systems.
* Plan, implement, co-ordinate and supervise all mechanical/electrical operations, maintenance and energy management programs for a critical facilities environment.
* Understand and utilize maximum capabilities of all operational systems, including BMS, CMMS, etc.
* Oversee scheduling of preventive maintenance, contracted maintenance and general maintenance with minimum disruption of building services.
* Recommend/implement improvements to the preventive maintenance programme on an on-going basis.
* Devise technical enhancements to improve various aspects of building operations.
* Work with Technical Operations to ensure that best practice is being adopted and that a common approach is in place.
* Ensure that the site team engineers are trained and competent to act as the first line response unit in the event of a fault in the site plant or infrastructure to minimise the potential for, and frequency of, outages.
* Understand the engineering design and operational aspect of each building system.
* Identify and recommend operational improvements to be implemented on site.
* Ensure that all compliance and standards are implemented across the site.
* Respond quickly to emergency situations (i.e. fires, evacuation, equipment failure, call outs, etc.) and customer concerns and to be available to work outside normal hours, nights and weekends when required.
* Review any service failures and produce incident reports when required.
* Liaise with the Client Service Manager, Asset Management and Technical Operations.
* Recruit, manage and develop site team.
* Maintain a motivated and engaged team.
* Set team targets and manage/monitor performance.
* Adhere to Company policies and procedures and act as a champion in embedding these into day-to-day operations.

Applicants for the role must be able to meet the following criteria:

* Fully electrically or mechanically qualified to a recognised standard C&G, HND, or HNC
* Significant experience of knowledge of critical building infrastructure (e.g. UPS, Generators, BMS, HV/LV systems and switching, cooling systems, etc.)
* Previous Data Centre / Critical environment experience
* Planning, organising and prioritising skills
* Excellent verbal and written communication skills
* Ability to work under pressure and keep calm in a crisis
* Previous experience managing a small team
* Experience of coaching, training and developing a team both technical and non-technical
* Experience of dealing with customer problems in difficult circumstances
* Experience of implementing cost controls
* Appreciation of the data centre and co-location sector
* Computer-literacy/IT skills - email, data entry, excel, power point, word
* Positive 'can-do' and flexible attitude to work
* Excellent team player
* Ability to diagnose and resolve customer technical problems

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.


building services


city & guilds electrical installations

educational requirements

city & guilds electrical installations