technical support officer in north london

posted
07 September 2018
contact
abs valentino, randstad cpe
job type
temporary
salary
£ 14 - £ 15 per hour
apply now

posted
location
north london, london
specialism
construction & property
sub specialism
planning
job type
temporary
working hours
Full-Time
salary
£ 14 - £ 15 per hour
reference number
TSONL1
contact
abs valentino, randstad cpe
phone
0203 680 0630
apply now

job description

Technical Support Officer

An exciting opportunity has arisen for a Technical Support Officer based in a Local Authority in North London.

Post: Technical Support Officer

Rate: Circa £14 - £15 an hour

We are looking for an experienced Technical Support Officer to assist the Voids Systems Co-Ordinator in providing effective professional support and advice to the Voids Manger and Void Surveying Team to enable the successful achievement of the Voids turnaround time.

The main duties of the role are as followings;



* To ensure all enquiries into the team are dealt with confidently and to have a full understanding of the purpose and work of all areas within the section.


* To be the focal point for tenants when requesting information regarding their former property, notably in reference to the Clean and Clear Bonus Scheme.
* Provide assistance with analysing reports, identifying delays in progressing individual properties and/or groups of properties and monitor systems continuously to ensure performance targets are met.
* Provide advice and guidance to tenants, housing staff and contractors on the staff and contractors on the status of jobs generated from the Northgate system, therefore requiring knowledge of the computer system.

Requirements



* Social housing experience.
* Previous experience in Technical Support Officer role, preferably voids.
* DBS preferred.

Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.

Please apply with submission of your CV and Abs Valentino from our London CPE office will be in Touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

housing association experience,housing experience,housing,local authority experience