professional development: empowering our support workers

In December 2024, only 35% of support workers felt they were receiving adequate CPD (Continuous Professional Development). Based on this feedback, we immediately identified this as a high-priority area for improvement. By Summer 2025, the figure had risen to 47%, marking a 12% increase in satisfaction with the support and training provided.

The 12% increase in CPD satisfaction signals that we’re moving in the right direction. Since then, we've gone even further by enhancing our Support Worker Hub, introducing new resources, links, and courses designed to empower our support workers and further enhance their professional development. We've also had some of our recent CPD webinars certified by the CPD Certification Service. These actions will help drive even greater improvements in our CPD score over time, reflecting our ongoing efforts to equip our workforce with the best tools and support. It is important to us to not only receive feedback, but act on it.

a holistic approach to student support

Universities looking to enhance their student support offerings can rest assured that by partnering with Randstad, they will have a trusted provider that is committed to delivering high-quality services, investing in support workers, and ensuring student success.

Randstad provides a wide range of services, including:

Mental health support for students facing emotional and psychological challenges
Study skills support, focusing on organisation, writing, and time management
Mentoring services, providing a safe space for personal development and academic advice
Orientation support for students who may need additional assistance in adapting to university life
BSL interpreters for students with hearing impairments
Career and employability services, offering guidance and advice for career progression

join us in creating a brighter future for students

Whether you're a support worker looking for a rewarding role, or a university looking for a trusted partner in student support, Randstad is here to help. Together, we can make a lasting difference in the lives of students, ensuring they not only succeed academically but also thrive personally and professionally.

Contact us today to find out how Randstad can help transform student support at your institution or help you find your next rewarding role where you can make a real impact.

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